BTS MANIA SHOP Reviews 

644
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Finally the LY Hoodie arrived at my door step few days ago! Exactly 30 days, its a long wait but it's worth it. I love the hoodie so much, love material - it's light and very comfy 💜💜💜💜💜 I love h... See more

Rated 5 out of 5 stars

I loved the products I ordered but the packaging could be improved on, especially if sending internationally. My ARMY box was a bit dented even though it was in between the hoodie which was in a plast... See more

Rated 4 out of 5 stars

I ordered from them on November 23. I received a confirmation and a second email with tracking information. The tracking links do not work. The website has also disappeared. Their instagram also di... See more

Rated 5 out of 5 stars

I ordered twice on this website now and i am very happy woth the service and the peoducts. Everything is great quality and customer support is quick and tries their best to help. My second order had... See more

Company details

  1. Clothing Store

Information provided by various external sources

BTS MANIA SHOP #1 BTS Merchandise Online Shop Offers a Variety of the BTS Clothings, Accessories and Other Merchandise Including BTS ARMY BOMB, ARMY BOX, BTS BT21 Merch, Bangtan Fashion, Shoes, Bags and More. We Also Offer the Best BTS Merch Products S...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

644 reviews

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4.5

All reviews

(644)

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Rated 5 out of 5 stars

great service

ring and cards arrived in perfect condition delivery was in good time i thought it would take longer with everything that is going on i had friendly emails to tell me that my rings had been dispatched over all very good service

November 19, 2020
Unprompted review
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Rated 3 out of 5 stars

One of the items (a poster) came all…

One of the items (a poster) came all folded and squeezed on the edges, because the packaging around it was too tight. So that was very unlucky as the poster was the thing I was most excited about.

November 19, 2020
Unprompted review
Rated 5 out of 5 stars

Great Quality Jumper

I had ordered a similar jumper on eBay but when it was a disaster - I turned to your website and was really happy with the price, delivery time and additional gift (mask).
I proudly wear my jumper and am thankful you’re in business to help me buy KPop & BTS merchandise.
Thanks

November 19, 2020
Unprompted review
Rated 4 out of 5 stars

Thanks

Thanks, I like the goods, although they are quite a bit less than what I have expected. But overall, I like all of them.

November 19, 2020
Unprompted review
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Rated 4 out of 5 stars

I really loved the pictures

I really loved the pictures: posters, postcards, photobook, cards (anything picture... worth it). It came well packed and beautiful. The only thing for missing 5th star is because things like keyrings, stands and few small things were not as high quality as I expected. But overall, it was great and I will definitely buy the new ones!

November 19, 2020
Unprompted review
Rated 5 out of 5 stars

Quality products and great customer support

I ordered twice on this website now and i am very happy woth the service and the peoducts. Everything is great quality and customer support is quick and tries their best to help. My second order had to be delivered in two packages, so when the second package took longer to arrive I got an answer right the next day when i contacted the support.
Will order here again, and can highly recommend this shop to others

November 19, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing

The quality was amazing. I loved my hoodie. Also the package arrived quicker than i thought.

October 20, 2020
Unprompted review
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Rated 5 out of 5 stars

Ordered from Spain

The plushie was perfect! So soft and cute, exactly what it seemed in pictures. The shipping was also as expected. I will recommend this web to my friends

October 19, 2020
Unprompted review
Rated 5 out of 5 stars

Satisfied with the product

Hi,

Thank you so much for accommodating my request!
My best friend really happy with the goods!
And it makes me happy too!
Just wish the shipping could be faster.

That’s all from me!
Thank you!

October 18, 2020
Unprompted review
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Rated 4 out of 5 stars

I am very happy with my purchase from…

I am very happy with my purchase from BTS Mania Shop!

I had previously tried to order BTS merch from another company, and I had an extremely frustrating experience, as their customer service was NON-EXISTENT. I ended up cancelling that order all together.

I then ordered through BTS MANIA and I was extremely happy with this experience! They promptly answered any questions I had and were extremely helpful.

My items took about a month to receive, however, I am ecstatic with the merch quality and so happy to have my first BTS order!! Will definitely buy again!

September 28, 2020
Unprompted review
Rated 3 out of 5 stars

I had over $90 worth of prints made…

I had over $90 worth of prints made including shipping. My wife uses these for cards. The jpeg files I uploaded were from pictures taken by my wife and the overwhelming majority were files we have had printed at least 3 or 4 times before. The snapfish prints were terrible. The color was all washed out. I scanned the images of both our prior prints and the snapfish prints to compare and uploaded to Snapfish during a customer support chat session. The difference was so obvious. It was a waste of time. The technician, Dinesh, would not bother to read what I was telling him. He kept telling me the print will not match the onscreen image. I tried repeatedly to tell him I was comparing prints to prints - not a print to an onscreen digital image. He finally just closed the chat on me and despite me giving my phone number and asking someone to call, he said he would elevate the complaint and they would email me. Snapfish does not give any method of contact for customer service other than a chat. A couple of days later I received a simple email telling me the same thing Dinesh said - the print will not match the onscreen image. I emailed back and told them again that I was comparing previous prints of the same jpeg file printed by Snapfish - not comparing the onscreen digital image. I again asked for a phone call for clarity sake and resolution, but they do not care. Their customer service is as bad as their prints. DO NOT waste your money. No matter how cheap their prints are, it is still a waste when their quality is so very poor.

September 19, 2020
Unprompted review
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Rated 5 out of 5 stars

Very satisfied

Very satisfied! The quality of the product is excellent. the delivery time was perfect,i didn't expect to receive the package so fast. I am very happy.

September 18, 2020
Unprompted review
Rated 3 out of 5 stars

The items are great

The items are great! The only thing that I struggled with was the shipping. It took more than a month for my package to ship.

September 16, 2020
Unprompted review

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