Bua Health Reviews 

146
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional and responsive support team, noting that inquiries and medical questions are answered extremely quickly and thoroughly by knowledgeable professionals. Many individuals highlight that the consultations are exceptionally well managed, making them feel genuinely supported and cared for throughout their entire treatment journey. Some people also felt that having regular access to dedicated dieticians and flexible pharmacy choices greatly improved their overall health experience. Consumers consistently appreciate the very straightforward questionnaires and seamless monthly check-ins that make the entire process exceptionally easy to navigate and complete.

What people talk about most

Service

Clients share positive opinions on service, highlighting prompt responses and professional medical care.... See more

Customer service

Consumers find customer service to be positive and consistently report exceptional support from the team.... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting professional, prompt, and... See more

Response time

Reviewers highlight positive aspects of response time, describing the company as reliable and very quick to... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how accessible and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Seriously, look no further than Bua. Very professional, transparent & very fast moving. Their customer service is brilliant especially Michael on the email & WhatsApp. I had a bit of a complicated... See more

Company replied

Rated 5 out of 5 stars

Bua Health has a very professional system which makes me feel that my personal circumstances are taken into account. In addition, any and all questions are answered thoroughly and professionals are a... See more

Company replied

Rated 5 out of 5 stars

I contacted Bua health after doing my research on reputable Irish business helping people with heath issues. The doctors and support staff are extremely responsive and approachable . They are prom... See more

Company replied

Rated 5 out of 5 stars

Excellent service, always very quick to respond, have multiple ways to contact and find answers such as their portal, website and WhatsApp.. Very pleased with overall support and help I’m rece... See more

Company replied


Company details

  1. Weight Loss Service

About Bua Health

Written by the company

At Bua Health, we believe weight management should be treated with clinical seriousness and compassion. Our mission is to change the conversation around weight health in Ireland, moving away from outdated "willpower" narratives towards science-backed, sustainable solutions.

Weight loss isn't a short-term fix. Traditional dieting fails because it doesn't account for complex biological factors. That's why our Bua Health weight loss programme combines medically-led treatments with lifestyle and dietary support. We don't just provide a prescription - we surround you with 100% Irish-registered doctors, CORU-registered dietitians, and behaviour specialists.

As an Irish-owned service, we understand your community's specific needs. We've removed barriers of stigma and complex navigation, offering a secure, discreet clinical path to better health. Start your eligibility assessment today with our online checker.

Bua Risk-Free Guarantee

We're here to support you, no matter what.

Full refund if you're not eligible or choose not to proceed after your medical review. BuaHealth only succeeds when you do.

Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(146)

146 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy process and excellent support

Easy process and excellent support. Everything was quick and clear

April 16, 2026
Unprompted review
Bua Health logo

Reply from Bua Health

Hi Sean, thanks so much for the feedback. We’re delighted to hear that you found everything quick and clear.

We know that starting a weight loss journey can sometimes feel a bit daunting, so we try to keep our process as straightforward as possible. If you have any questions at all as you progress through your programme, just let us know - we’re always here to help.

Bua Team

Rated 5 out of 5 stars

Very Happy

All the service is pretty good and I feel confident in my treatment with them!

April 7, 2026
Bua Health logo

Reply from Bua Health

Hi Amanda,

Thank you so much for sharing your feedback with us!

Brilliant to hear that you're feeling confident - that’s really the most important thing for us. Starting a weight loss programme is a big commitment, so we’re delighted we can provide that peace of mind and support for you.

We’re glad to have you with us, and if there’s ever anything you need as you progress, please don't hesitate to get in touch.

The Bua Team

Rated 5 out of 5 stars

Excellent customer service

BUA health has made it easy for me to get my prescription. They answered my many questions very quickly. I had one issue and they quickly resolved it to my liking. I was prescribed wegovy and I have been very happy with BUA health’s responsiveness and how quickly they sent the prescription to my chosen pharmacy . I would advise anyone who needs this type of medication to use BUA health. They are very nice and easy to deal with.

April 13, 2026
Unprompted review
Bua Health logo

Reply from Bua Health

Hi Susan,

Thanks a million for taking the time to share such a lovely review with us.

We’re delighted to hear that you’ve had a positive experience with our clinical team and that we could help get your Wegovy prescription sorted quickly for you. As an Irish-owned service, we really pride ourselves on being responsive and making the medical weight loss journey as straightforward as possible for our patients.

We’re looking forward to supporting you further. If you ever have more questions or need help with your next review, please just let us know.

Thanks again,
The Bua Team

Rated 2 out of 5 stars

The price for your Manjero prescription…

The price for your Manjero prescription is double the price that I can get in the both with shipping

April 7, 2026
Bua Health logo

Reply from Bua Health

Hi Steve,

Michael from the Support Team here. Thank you for taking the time to share your feedback, and I’m very sorry for any confusion regarding the costs involved.

To clarify, Bua is not a pharmacy; our partner clinicians provide a comprehensive weight loss programme, including medical assessments, GP consultations, and ongoing dietitian support.

Regarding your medication, you'll always have the choice to have your prescription sent to any pharmacy of your preference. Individual pharmacies set their own retail prices for medications independently of our service.

If you're finding the costs at your current pharmacy higher than expected, please do reach out to us. We’re always happy to help patients navigate their fulfilment options to find a solution that works best for them.

Please feel free to contact us at support@buahealth.ie if there’s anything else we can do to help.

Best regards,
Michael

Rated 5 out of 5 stars

Excellent

Excellent service

April 3, 2026
Bua Health logo

Reply from Bua Health

Hi Keith, Bua Team. Thanks a million for taking the time to provide a review, we really appreciate it. We are glad to hear you've had a positive experience, and we look forward to supporting you at Bua on the months ahead of your journey.

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