Bubbi Reviews 682

It's a SCAM. I thought I was using it for a one-off free image edit, then they were taking money out of my account without realising. SCAM, AVOID.

Same as others, tricked into a subscription by 1$ SVG conversion.

Welcome email contains no information of the subscription, no upcoming charges. No emails. No receipts, only silent charges on the credit card. Obviously a business practice.

Support is responsive, but would not agree to refund all transactions. Technically, the service is good, but this misleading business practice should stop.

If everyone scammed pushes for a chargeback with the banks, Visa scam monitor will light like a Christmas tree, hopefully forcing the company to review their processes.

I happened to notice a regular monthly payment of €35 going out to Bubbi from our joint account since October 2025. My partner was trying out various graphics and CAD packages last year, so I asked her about it, as I wasn't aware that she used Bubbi, and it was costing far more than she would usually pay for that sort of thing.

When she searched her email history she could not find anything from Bubbi confirming a subscription. She was unaware that she had set up a monthly payment.

However the Bubbi website recognised her email and allowed her to do a password reset and cancel her account.

Checking here on Trustpilot I saw other people found that a small one-off purchase costing, say, less than a euro, was followed by a much larger monthly charge to their bank account without any email notification that they were now a subscriber. So I guess that's what happened to us.

Apparently it's all in the 'small print' and I don't suppose we have any way to get our money (€175) back.

But I advise anyone who reads this to regularly audit their monthly payments, check that they recognise everything, and cancel any subscription services that they don't use or have no awareness of having signed up for.

Hidden fees everywhere, paid for one service and then stealithy signed upto premium membership without my knowledge.

Same as everyone else. Scammed out of $35. They know what they’re doing; it’s a lucrative business model…while they can get away with it. Cue canned reply not taking any accountability:

I paid £1 for a one off transaction only to find that I have a £29 a month subscription - I certainly didn't sign up for that. There was no e-mail to confirm or to notify me that the payment was to be taken. I've contacted their support to cancel so I will wait to see what happens. I would definitely avoid this company.

Horrible app and even worse subscription model

Bought a vector for conversion for£1. Now being billed £29.99 a month. They have stolen my debit card details and are now stealing money from me.

My bank agree and are blocking payments for me, but Bubbi won't let me cancel or delete on their website until I settle a massive unpaid bill.

AVOID

I signed up believing I was making a one-off purchase, only to later discover I had been enrolled into a subscription without clear or transparent consent. The way this was presented was, in my opinion, misleading.

When I noticed the payment had been taken, I contacted the company immediately requesting a refund. My message was ignored, and a further payment was then taken. Despite raising this promptly and providing evidence that I attempted to cancel, they have refused to refund me.

I have now reported the matter to Trading Standards and am having to pursue a refund through my bank because the company will not resolve it directly.

Very disappointing experience. I would strongly advise others to check the small print carefully before entering any payment details.

Avoid.

Removed background from and image. To download and use I paid the $1. MISTAKE--- used a credit card and 5 days later was charged an additional $35....... Luckily my credit card company declined the $35 charge. I read their BS replies to other people that this has happened to. I would like give this review a 0

Pretty much like everybody else here I purchased what I thought was a one off purchase for €1.
At the time of purchase there was an option to subscribe, but I only wanted one single file to be edited. So paid the €1 and then a couple of weeks later been charged €35 there was no email to suggest that I have been enrolled in a subscription. This company should be avoided or they should be far more from with their pricing structure and notify people that they have been subscribed and it’s not a one off purchase giving them the option to cancel within the agreed period. Based on my experience I recommend just avoiding this company altogether. There are better options out there that aren’t Crooks.

Disgusting scammy app

Paid twice for a tool to vectorise an image, and both times I got NOTHING, I complained to my bank and to their customer services and got ignored and to add insult to injury they tried to come back a week later and charge me another £29 for a subscription.

Super shady, avoid at all costs.

Edit after their response: I literally paid you twice for something I didn’t get and was ignored by your customer service when I complained. A company with reviews like these knows what they are doing, you know good and well people at the point of trying to quickly turn a PNG into a vector in that moment met with a paywall is not reading through sneaky T’s and C’s, it’s likely in your business model the fact you know people will not read into it. Shame on you scumbags.

WISH I HAD CHECKED HERE FIRST!! One or two is a mistake.... Hundreds = INTENTIONAL

I was scammed by this company’s deceptive "dark pattern" billing. I agreed to a one-time $1 charge to process a single photo. Nowhere was it clearly disclosed that I was being enrolled in a $35/month subscription. (FYI They use a "negative option" scam—taking a $1 payment for a single service and using it as 'consent' to charge a hidden $35/month subscription without any clear disclosure or confirmation. SHADY!)

I received zero confirmation emails, no receipt for the $35, and no notification that a recurring payment was being taken. They simply stored my card without permission and charged it. This is a predatory subscription trap. I have disputed the charges with my bank and reported them to the FTC. Avoid this site at all costs.

Avoid at all costs - a £1 trial of AI driven image upscaling resulted in a £29 charge to my Credit card a couple of months later. Seems when you go for the £1 test you sign up for a service and all is hidden in the very small print. Maybe it is legal but it is a highly dubious way of doing business. I received no emails, no warning of payment to be taken etc. Very poor experience

UPDATE * I have been in contact with Bubbi.app customer support and I have been informed that all services are cancelled and closed and refund is currently being processed, I will update again to confirm once received.

As with everyone else who has left a 1 star review, I have been bitten also unbeknownst to me.
Bubbi.app customer service, I have reached out to you and have sent you a email from my two separate accounts and have also logged a ticket with you through your contact page. I kindly ask you to please respond to my email and refund the charge taken from my account. My bank is currently investigating the issue with their fraud department and surprisingly to me, they knew what the issue was before I even started to explain to them.
I give you this opportunity and ask you politely to respond to my email, reverse and refund the charge so no further action will be taken and will amend my review and rating reflecting the outcome. Let’s do this civilly before it gets messy and inconvenient for all parties involved as I’m prepared to go the full 9 yards and back if I have to. Many thanks,
Kind Regards, J.

This site is a scam. They charge you $1 to convert a simple file, and then a week later, you randomly get a charge for a recurring, monthly $35 subscription that you didn’t sign up for. I have never seen any site operate so underhandedly on purpose. They blatantly go out of their way to hide the subscription and make it look like just a simple transaction, and then a week later, they drop the scam on you. They claim they showed you the subscription language in checkout, but why is every other review here complaining about the same thing? I never saw it, and looks like nobody else did either. This is a company getting rich off of fraudulent subscriptions. They bury the subscription information where nobody can CLEARLY see it and understand what they’re agreeing to. This is done by design. They purposely make the subscription information impossible to see, and once they have your money, they’re like “We told you this was a subscription, don’t blame us.” No, you didn’t. You deliberately hid it in very fine, greyed-out print that was impossible to see. This is your scam and I can’t believe you haven’t been prosecuted yet.

Same as everyone else, I fell for the fake $1 image generation that came with a hidden unrefundable $35 subscription. Sent them several emails and they refused to refund. Threatened to go report them to BBB and FTC, didn't work. Then sent a screenshot of my reports @ BBB and FTC, told them I opened a dispute with my credit card and that KARMA would get back at them. They replied with an email saying they're not wrong, but they will issue a refund from the goodness of their heart.

As with so many others, I paid their $1 and then after 2-3 months checked my account and saw they had been deducting cash from my bank account. $67 NZD per month. After several emails back and forth they refuse to send me a refund. They do not send emails showing you have been charged and claimed to have texted me about charges. That is bogus. No one texts about charges. Emails are how proper businesses do business. I am glad I am not the only one who did not realize they would be charging me a ton of money and refuse to return it when it became clear I have not used their service at all. DO NOT work with these crooks.

I just checked the address on their website: Company details
Algora Ventures Limited
Punchbowl Center, Elia Zammit Street
St Julians, Malta
Registration #: C105178

Many fake companies use an address in Malta.

It's a scam. They present a one-off £1 image upscaling service then a week later you're charged £29 and you're subscribed. At no point is this communicated to you during the notices, not even an email. I've raised a chargeback and hopefully Revolut check trust pilot. Their acquirer needs to turn them off