Buckingham Covers Reviews 360

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great selection of first day covers both signed and unsigned at reasonable prices. Excellent service from very knowledgeable staff who ensures that ones wishes are fullfilled at all times. For someone... See more

Rated 5 out of 5 stars

Always a pleasure purchasing items from Buckingham Covers, very helpful people. I love the way I can purchase FDCs using their flexipay system as it helps make collecting easier if I'm on a limited bu... See more

Company replied

Rated 5 out of 5 stars

In my opinion you do everything perfectly! I would especially like to praise the people in the dispatch department, the various items I have purchased other than first day covers have arrived very wel... See more

Rated 5 out of 5 stars

I have purchased Buckingham covers for many years. They are a window into our history. Signatures of famous deceased people let us hold in our hands their names forever. Designs in most areas,are... See more

Company replied

Company details

  1. Hobby Store

Information provided by various external sources

UK's Leading Producer of First Day and Commemorative Covers. Limited Edition, genuine collectables celebrating landmark anniversaries and the latest stamps. UACC (Universal Autograph Collector's Club) members - selling the best signed covers in the World. Beautiful artwork and wonderful design, these British Handmade products are the perfect gift and greatest collectables.


Contact info

4.8

Excellent

TrustScore 5 out of 5

360 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I have not yet received my stamps but I…

I have not yet received my stamps but I am pleased with the polite correspondence. I can't wait to get my stamps. I love Queen and I'm excited! Thank you .

August 5, 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. Your order will be on your way to you as soon as it's ready :-)

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Rated 5 out of 5 stars

High quality product and super quick…

High quality product and super quick delivery.

August 5, 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. It's great to hear you have received a high quality product and super quick delivery :-)

Rated 1 out of 5 stars

Sir Captain Tom Moore

Ordered on line. Didn't receive this special cover. Received publication with "Last Chance to purchase" - phoned up to be told that they were "sold out" and would be on a waiting list if there were any returns. Very disappointed. Feel they could have sent an email to explain they had sold out. No apology and almost it was my fault for not phoning the order up in the first instance.

July 30, 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your feedback. I am so sorry we have disappointed you and you have missed out on this cover. Rest assured you will remain on our waiting list and if we are able to secure a copy of this cover for you in the furture we will be in touch and offer you first refusal.

Once again please accept my sincere apologies for letting you down.

Rated 5 out of 5 stars

Great place to start collecting

I have been collecting since I was 15 so almost 60 years from various dealers and countries and I like the variety of covers on offer on this site
easy to navigate quick checkout and always happy with my purchase and quality of their products Thank You

July 22, 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. It's lovely to hear we offer a great variety of covers on our website :-)

Rated 1 out of 5 stars

Poor customer contact!

I pre-ordered a set of Queen stamps and so far have only received confirmation of my order nothing else. I have emailed Buckingham Covers to ask when my order may be received but have had no reply as at 14/7/20!

July 14, 2020
Unprompted review
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Reply from Buckingham Covers

Hi Mr Weight, Thank-you for your order and apologies for the delay. We are planning to invoice Queen products this week and I hope the collectable makes up for the wait. I unfortunately can't find any email that has come to us.

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Rated 1 out of 5 stars

Still waiting

July 13, 2020
Unprompted review
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Reply from Buckingham Covers

Hi Mrs Pember, apologies for the delay. We are looking to get Queen orders sent out this week.

Rated 5 out of 5 stars

Thank You

I was surprised and impressed to receive a letter yesterday explaining when I can expect to see my order and why it might be delayed a bit.

The items are so wonderful and I can't wait to receive my order.
Agree, Freddie forever!!

July 10, 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback :-)

Rated 1 out of 5 stars

You have sent me two reviews to fill…

You have sent me two reviews to fill out but I still have not received my cover. I only ordered the item because I have used your company before and always received my goods But as yet this is now 2nd July and still not received my cover

July 2, 2020
Unprompted review
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Reply from Buckingham Covers

Good Morning Mrs Scanlan. We apologise that you have had two of the automated reviews emailed to you, we'll look into how to change this so the emails are sent after the cover is sent out. The autographed edition that you have ordered is unfortunately still with the signer at this moment in time, but is (finger crossed) due back today. As long it is arrives as expected, we'll post out to you tomorrow. Our sincere apologies for the delay. We have your email on record and will email you as soon as it is sent out.

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Rated 5 out of 5 stars

Exactly what I wanted.

Exactly what I wanted.
Good value.

June 22, 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. I'm glad to hear we delivered exactly what you wanted :-)

Rated 5 out of 5 stars

VERY GOOD SERVICE

June 13, 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for you positive feedback. It's great to hear you have received a very good service from us :-)

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Rated 5 out of 5 stars

Very personable service and great…

Very personable service and great products. A pleasure being a customer.

June 4, 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. It's lovely to hear we deliver a very personable service and we have great products :-)

Rated 5 out of 5 stars

First time customer V V happy!

Never bought any philatelic items before so was very impressed with customer service. packaging & speed of delivery. The first day cover was beautiful & my hubby just lived it. Thank you!

May 28, 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. it's lovely to hear you are impressed with our service :-)

Rated 5 out of 5 stars

Great quality product

Great quality product. Well priced and arrived safely on time. Thoroughly recommend.

May 26, 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. It's great to hear your order arrived safely on time and you would recommend us :-)

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Rated 5 out of 5 stars

V.E.Day First Day Cover

Beautiful First Day Cover Arrived and I'm Overjoyed...Excellent Service..Prompt and Packaged To a High Standard...Well Done ...Will Be Using Buckingham Covers Again...Definitely Recommend

May 26, 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. I am delighted you have received an excellent service from us :-)

Rated 5 out of 5 stars

First time I have dealt with you and…

First time I have dealt with you and would do so again , quick service and safe to my door .

May 20, 2020
Unprompted review
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Reply from Buckingham Covers

Thank you for your positive feedback. It's great to hear you experienced a quick and efficient service from us :-)

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