Buckingham Covers Reviews 360

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great selection of first day covers both signed and unsigned at reasonable prices. Excellent service from very knowledgeable staff who ensures that ones wishes are fullfilled at all times. For someone... See more

Rated 5 out of 5 stars

Always a pleasure purchasing items from Buckingham Covers, very helpful people. I love the way I can purchase FDCs using their flexipay system as it helps make collecting easier if I'm on a limited bu... See more

Company replied

Rated 5 out of 5 stars

In my opinion you do everything perfectly! I would especially like to praise the people in the dispatch department, the various items I have purchased other than first day covers have arrived very wel... See more

Rated 5 out of 5 stars

I have purchased Buckingham covers for many years. They are a window into our history. Signatures of famous deceased people let us hold in our hands their names forever. Designs in most areas,are... See more

Company replied

Company details

  1. Hobby Store

Information provided by various external sources

UK's Leading Producer of First Day and Commemorative Covers. Limited Edition, genuine collectables celebrating landmark anniversaries and the latest stamps. UACC (Universal Autograph Collector's Club) members - selling the best signed covers in the World. Beautiful artwork and wonderful design, these British Handmade products are the perfect gift and greatest collectables.


Contact info

4.8

Excellent

TrustScore 5 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great transaction

Reference book was delivered very promptly with excellent packaging & customer service.

November 3, 2023
Buckingham Covers logo

Reply from Buckingham Covers

Thank you very much for your positive feedback. It's lovely to hear your order was received promptly :-)

Advertisement
Rated 5 out of 5 stars

First Class Service

Ordered a 1st Day Cover on Friday, it arrived on Monday. Excellent service - thank you.

October 11, 2023
Buckingham Covers logo

Reply from Buckingham Covers

Thank you very much for your positive feedback. We are very happy to know you have received an excellent service from us :-)

Rated 5 out of 5 stars

Cover review.

Excellent service and product overall.

October 11, 2023
Buckingham Covers logo

Reply from Buckingham Covers

Thank you very much for your postiive feedback. It's great to hear we offer an excellent service :-)

Rated 5 out of 5 stars

Very Efficient

October 11, 2023
Buckingham Covers logo

Reply from Buckingham Covers

Thank you very much for your positive feedback. It's lovely to hear how efficient we are :-)

Rated 5 out of 5 stars

Always efficient & polite service.

Always efficient & polite service.
A company you can trust to deliver.

October 11, 2023
Buckingham Covers logo

Reply from Buckingham Covers

Thank you very much for your positive feedback. It's great to hear we offer an efficient and polite service :-)

Advertisement
Rated 5 out of 5 stars

Good Quality

Easy to use website

October 10, 2023
Buckingham Covers logo

Reply from Buckingham Covers

Thank you very much for your positive feedback. It's great to hear we have an easy to use website :-)

Advertisement
Rated 5 out of 5 stars

Simply the Best

I have been a loyal customer of Buckingham for more years than I can remember. For me, you are one of the (if not the) leading producers of first day covers and other collectibles.

Special shout out to Sarah Griggs, who has always handled my requests with courtesy and professionalism.

Kudos to the whole team!

October 4, 2023
Buckingham Covers logo

Reply from Buckingham Covers

Thank you very much for your positive feedback. It's great to be told we are the leading producer of first day covers and other collectibles :-)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, being able to talk to a real human, in the UK, rather than a random overseas call centre.
Any problems (very few!), sorted out quickly & efficiently.
Hopefully will get using for many more years.

September 19, 2023
Buckingham Covers logo

Reply from Buckingham Covers

Thank you very much for your positive feedback. I'm glad to hear you enjoy speaking to a real human, we enjoy speaking to you too :-)

Rated 5 out of 5 stars

Excellent

Excellent, efficient service - fast delivery.

September 16, 2023
Buckingham Covers logo

Reply from Buckingham Covers

Thank you very much for your positive feedback. It's great to hear we offer an efficient service with fast delivery :-)

Rated 5 out of 5 stars

Buckingham Covers - The Best

Have dealt with them for years and they are always exceptional.

September 15, 2023
Buckingham Covers logo

Reply from Buckingham Covers

Thank you for your positive feedback. It's great to hear we offer an exceptional service :-)

Advertisement
Rated 1 out of 5 stars

Tried to reset my password

Tried to reset my password, you gave me à ridiculous one, it would be a lot easier if I could choose my own. I give up.

February 8, 2023
Unprompted review
Buckingham Covers logo

Reply from Buckingham Covers

Hi Mr Flack, The password is automatically generated by our website host, this is done in order for you to safely log-in after a forgotton password. Once you log in using that password you can click 'My Password' in your account and change it to a memorable password of your own. I apologise for your bad experience, if we can help directly please email us on Betty@buckinghamcovers.com or give us a call on 01303 278137 and we'll do our best to resolve and further problems

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, efficient and very customer friendly

November 12, 2022
Buckingham Covers logo

Reply from Buckingham Covers

Thank you very much for your positive feedback. It's lovely to hear we are a great company to deal with and we offer an efficient and customer friendly service :-)

Rated 5 out of 5 stars

Great service

The FDC arrived promptly and extremely well packed so no damage occurred despite my postman shoving it through the letter box!

November 3, 2022
Buckingham Covers logo

Reply from Buckingham Covers

Thank you very much for your positive feedback. It's great to hear your order arrived promptly and was well packaged :-)

Rated 5 out of 5 stars

Prompt and Thoughtful Service

Purchased materials arrived quickly and were well packaged. I appreciated the clear photos and detailed descriptions on the website.

October 10, 2022
Buckingham Covers logo

Reply from Buckingham Covers

Thank you very much for your positive feedback. It's great to hear your order arrived quickly and was well packaged :-)

Advertisement
Rated 5 out of 5 stars

Very happy with the quality of the…

Very happy with the quality of the service and first day covers

October 19, 2022
Buckingham Covers logo

Reply from Buckingham Covers

Thank you very much for your positive feedback. I am pleased to hear you are happy with the quality of service your have received from us :-)

Rated 5 out of 5 stars

Queens Coin FDC

I am very pleased with the first day cover. It came very quickly

October 16, 2022
Buckingham Covers logo

Reply from Buckingham Covers

Thank you very much for your positive feedback. It's great to hear you are pleased with your order and it arrived very quickly :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look