Buddhastoneshop Reviews 

3,771
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 1,084 reviews, most reviewers were somewhat happy with their experience overall. People frequently mention that the customer support team is extremely responsive, kind, and helpful when handling sizing questions or product exchanges. Many consumers also truly enjoy the unique clothing styles, beautiful patterns, and comfortable fabric blends found across the collection. However, some people mentioned that sizing can be quite tricky, unpredictable, and different from standard expectations. Others were dissatisfied with the expensive return costs and complicated processes required for sending items back overseas. A few buyers also noted that certain items felt thin or poorly made compared to the website photos.

What people talk about most

Product

Users describe ambiguous interactions with product, expressing both delight and frustration. Many consumers... See more

Quality

Reviewers express mixed feelings regarding product quality, as many consumers praise the beautiful... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are sharply divided regarding... See more

Customer service

People report positive experiences with customer service, noting that representatives are responsive,... See more

Return policy

Clients share profound frustration regarding the return policy, noting that international shipping fees to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered the blue tiger bracelet and it arrived in about a week. This came wrapped in a small bag with care instructions which was greatly appreciated and then placed in a decorative box as well. The... See more

Company replied

Rated 4 out of 5 stars

I ordered incorrect size and the team were very accommodating and offered to send me replacements for only the shipping cost and an admin fee. My only slight concern was that they insisted I provid... See more

Company replied

Rated 4 out of 5 stars

I bought a pair of white cotton wide leg trousers. They took a while to arrive but are beautifully made and definitely 100% crisp cotton, including lining. As regards sizing, I'm a UK 10 and after loo... See more

Company replied

Rated 4 out of 5 stars

I’ve made a few purchases from Buddha Stone. I enjoy the quality of the clothes but sizing is a little tricky, as noted by others. Customer service is quick to respond and eager to offer options to ma... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

More than just jewelry, at Buddha Stones, we view it as a way of life; Accepting life's contrasts, nourishing one's spirit; Inspiring one's thoughts; revitalizing the body; Brightening your existence. Our mission at Buddha Stones is to make carefully chosen handmade items available to a worldwide audience while igniting dialogue about preserving traditional crafts. We provide authentic Dharma products of the highest caliber to encourage your spiritual practice and deliver spiritual jewelry to enhance your life. Tracing our humble roots to our extensive travel and spiritual experience with Tibetan cultures, we have seen how powerful spiritual jewelry and amulets can be. Buddha Stones is committed to preserving significant meaningful items that promote harmony, joy, and present-moment mindfulness. The symbols on the Buddha Stones are meant to represent faith, protection, and healing. They bring good luck to you and your loved ones since they have the power to draw in good energies and drive away bad ones. We want to create a network online that supports Tibetans, Nepalis, and others who need financial assistance for their trade-in addition to growing our client base. At Buddhastoneshop, we conduct research to find new Buddha-related goods and categories that are appropriate for your family's daily needs. We must provide you with the best value for your money so that each time you purchase with us, you get a better deal than you would elsewhere.


Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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3.6

All reviews

(3,771)

1,338 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Jade accessories

I bought a jade abundance bangle and 2 round jade pendants. The jade accessories received were lovely. However, the bangle size was too big so customer services were contacted. Tashi the customer rep always responded in a timely manner. A resolution has been carried out. A replacement of a smaller size bangle will be sent to me with me covering USD$36 of processing fees, shipping and customs, which is understandable. I am now looking forward to receiving the new jade bangle. I might purchase another purple jade in the future! :)

September 11, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name "Amy". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

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Rated 5 out of 5 stars

Good experience all around

Solid color cotton drawstring pants. They are exceptionally well-made. The fabric and design are just right. After receiving the shipment, I requested an exchange for a different size. Buddha Stones was very helpful in making that possible. I'll certainly order from them again.

September 10, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

The customer service is excellent

The customer service is excellent. I appreciate them so much. My dresses don’t fit and I was able, through the help of the customer service support team, to get three different dresses easily. I thank them with all my heart. The dresses are superior quality and so pretty. I love them.

September 10, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

The pants I ordered are beautiful

The pants I ordered are beautiful. Custom service was very helpful with exchange a pair of pants.

September 10, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Avoid avoid avoid

Avoid avoid avoid
Based in China
Scammers
False advertising
Misleading information
Incorrect sizing
Poor quality
Cost of returns more than items themselves.
Time wasters

Please note the reply from Buddhastones shop states that the dispute was settled in their favour. This was because it was a paypal dispute and I was unable to respond to questions because I was in hospital having had a stroke. Neither PayPal nor buddhstones took this into consideration. Another example of their extremely poor service.
They are the most uncaring grabbing company I have ever met. To trade under the name of Buddha is laughable. They also blackmailed me by offering an incentive to remove my negative review (20%off future purchases!)as if i’f buy from them again!

September 10, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear customer,

We’re sorry to hear that you were disappointed with your experience.

We would like to clarify that we fulfilled the order in accordance with the information and terms provided, and the payment dispute was also reviewed by the bank/payment provider, which determined the case in our favour.

That said, we fully understand that it is not always possible to meet every customer’s expectations 100%, and we are sorry that your experience did not meet yours. We take feedback regarding sizing, product quality, advertising and the return process seriously, and we will continue working to improve our products and services.

Thank you for sharing your feedback.

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Rated 5 out of 5 stars

Beautiful clothes

Beautiful clothes. They arrived on time, but the size was too big. The staff have been helpful via e-mail in assisting me. Louise

September 1, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 2 out of 5 stars

Not response to my request for a Refund

Two out of the four pairs of pants I ordered the elastic on the waist was fine. The other two in black and beige bite into my stomach and they are the same style as the others. I am a size 10 so my stomach is small. I emailed customer service about a refund or an exchange nearly two weeks ago. I have heard nothing and been advised the only way to get a response is by leaving a review. #UKBS89166

September 9, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear customer,

We’re sorry for the frustration caused and would like to clarify that we did respond to your email on August 31, requesting photos of the trousers so that we could verify the sizing issue and assist you further.

Please kindly check your inbox, including your spam/junk folder, as our reply may have been filtered there. Once we receive the requested photos, we will be happy to continue following up on your case and work toward an appropriate solution.

We sincerely apologize for any inconvenience and hope to resolve this matter for you as soon as possible.

Rated 4 out of 5 stars

Customer service is very responsive…

Customer service is very responsive however, the sizing is very unpredictable. The garment that I ordered arrived and a reasonable amount of time given that it is overseas, however needed to be exchanged for a larger size. That process is currently underway and I’m hopeful that the new size will be a good fit.

September 9, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

I loved the jewelry I got from Buddha…

I loved the jewelry I got from Buddha Stone! I feel they were high quality and I LOVED the messages that came with them. Truly wonderful company and pieces! Perfect for gifts for those you love too!

June 9, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

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Rated 5 out of 5 stars

I have purchased a few garments from…

I have purchased a few garments from Buddhastoneshop . I love the cotton/ linen blends. The pieces are beautiful finished & so easy to wear. I am a size 14 as l also checked the size chart. I purchase size 12/14 or M/L depending on measurements. Customer service are so quick to respond to my enquiry.

September 5, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

I've bought a lot of clothing items off…

I've bought a lot of clothing items off the internet, and it's usually hit and miss. Buddha Stones is the exception. I've been delighted with everything I've gotten from them, and they are now my number one choice. I will always look to their site first before I even consider buying anything.

September 8, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

They really try to stop you returning for a refund

Clothes OKish but poor quality fabric and very small sizes. Needed to return for refund but they were very difficult about this. Kept trying to persuade me to exchange etc and not providing address. After many emails address was given. They deducted £7.99 shipping cost and my postage to China was twice that so lost over £20. Avoid.

September 1, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name "C.". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 5 out of 5 stars

The feedback and responses from…

The feedback and responses from representatives regarding in receipt of one incorrect size.

September 7, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

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Rated 1 out of 5 stars

Deleted

Review deleted

August 17, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear customer,

We’re very sorry to hear about your experience and the frustration caused by your orders.

We understand your concerns regarding the duplicate payment, sizing, product quality and the cost of returning the items. We regret that the products did not meet your expectations and that our return process caused you additional concern.

Regarding your comments about our location and return arrangements, we understand that customers want clear and transparent information before placing an order. We will take your feedback seriously and pass your comments regarding the return process, sizing information and product presentation to the relevant team for review.

We have also been in contact with you regarding your concerns and remain willing to assist with finding an appropriate solution. We’re sorry that your experience has left you disappointed, and we appreciate you taking the time to provide such detailed feedback.

Rated 5 out of 5 stars

Very receptive nice beads

Very receptive nice beads

September 7, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Very accommodating

I ordered incorrect size and the team were very accommodating and offered to send me replacements for only the shipping cost and an admin fee.
My only slight concern was that they insisted I provide feedback before they would process the replacement order. Feels a bit like blackmail...
The product though is a good quality and there are a lot of options to choose from.

September 7, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Fast delivery and good communication

Fast delivery and good communication. Will buy again

September 7, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Advertisement
Rated 4 out of 5 stars

Love the clothing

Love the clothing, top runs to size, pants were smaller than I thought. Great material.

September 4, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

White cotton wide leg trousers. Happy with them.

I bought a pair of white cotton wide leg trousers. They took a while to arrive but are beautifully made and definitely 100% crisp cotton, including lining. As regards sizing, I'm a UK 10 and after looking at the size chart, ordered 2XL. They fit perfectly, but do check measurements and the size chart. I'm 5ft 7 and they're ankle length on me. They did take a while to arrive but it was global postage and I knew I was ordering from overseas. Overall, very happy with my purchase.

September 3, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

It’s a scam

It’s a scam. Totally unresponsive to returning items. The sizing of a shirt was off. It was huge and I ordered a small.

August 10, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name "Elizabeth". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

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