I ordered 3 pairs of linen pants in a large but I should have ordered medium. I love the quality of the pants and they are super comfortable so paying the extra $35 dollars to get the right fit is wo... See more
Company replied
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Review summary
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Reviews shaping this summary
Products are good quality and they are very quick and helpful on email: I accidentally ordered for delivery to the wrong address, but emailed them and they sorted it out no problem. The clothe... See more
Company replied
The harem pants I ordered are excellent quality and feel lovely - except I ordered the wrong size! In the process of exchanging. Customer service is excellent and looking forward to getting the right... See more
Company replied
Communication has been friendly and forthcoming from the start. The products are fine albeit a tad overpriced. The adjustable rings are very small in size, and will only go on a European little... See more
Company replied
Company details
Written by the company
More than just jewelry, at Buddha Stones, we view it as a way of life; Accepting life's contrasts, nourishing one's spirit; Inspiring one's thoughts; revitalizing the body; Brightening your existence. Our mission at Buddha Stones is to make carefully chosen handmade items available to a worldwide audience while igniting dialogue about preserving traditional crafts. We provide authentic Dharma products of the highest caliber to encourage your spiritual practice and deliver spiritual jewelry to enhance your life. Tracing our humble roots to our extensive travel and spiritual experience with Tibetan cultures, we have seen how powerful spiritual jewelry and amulets can be. Buddha Stones is committed to preserving significant meaningful items that promote harmony, joy, and present-moment mindfulness. The symbols on the Buddha Stones are meant to represent faith, protection, and healing. They bring good luck to you and your loved ones since they have the power to draw in good energies and drive away bad ones. We want to create a network online that supports Tibetans, Nepalis, and others who need financial assistance for their trade-in addition to growing our client base. At Buddhastoneshop, we conduct research to find new Buddha-related goods and categories that are appropriate for your family's daily needs. We must provide you with the best value for your money so that each time you purchase with us, you get a better deal than you would elsewhere.
Contact info
Nos. 721-725 Nathan Road, Mongkok, Unit 1402B 14/F, Mongkok,, Hong Kong Island Hong Kong SAR, China
- +852-62314712
- contact@mail.buddhastoneshop.com
- buddhastoneshop.com
3.6
Average
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent products and service
The quality, colors and style of the harem pants are great. The mala beads are beautiful and come packaged in a nice gift box. The pray alter mats are very high quality and beautifully crafted. Customer service is helpful to exchange sizes.
June 30, 2026
Unprompted review
Reply from Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
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Dont buy from this company
I received trousers size 12 , I could have fitted 2 of me in them they were so big, and the material is thick and hard. I have emailed them repeatedly to find the address for returning them. No one answers. There does not seem to be an address. There is no means for returning . DO NOT buy from this company.
June 26, 2026
Unprompted review
Reply from Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Rosamond Freeman-Attwood". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Clothes are fantastic and the fabrics…
Clothes are fantastic and the fabrics are premium. Loved it! Would recommend making the return process abit smoother.
June 29, 2026
Unprompted review
Reply from Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
I really like their products
I really like their products. It takes too long to ship. But it’s worth it.
May 11, 2026
Unprompted review
Reply from Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
After ordering the wrong size pants
After ordering the wrong size pants, we were able to do an exchange. The pants thay did fit are amazing! I love the colour and the fabric- very good quality!
June 29, 2026
Unprompted review
Reply from Buddhastoneshop
Dear customer,
Thank you so much for sharing your feedback with us.
We’re delighted to hear that we were able to help with the exchange process and that the replacement pants fit well. It’s especially wonderful to know that you love the color, fabric, and quality of the item.
We truly appreciate your patience throughout the exchange process and are very happy that the final result met your expectations.
Thank you again for your support, and we hope to serve you again in the future.
Kind regards,
Buddha Stones Customer Service Team
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Goods not as described!
Re order no:ESBS5077 To Spain.
The items were not as described: dress sizes incorrect, and a wrong item was sent. The seller repeatedly delayed the resolution process despite photo evidence being provided. A partial refund was offered, but only on the condition that the buyer covered return shipping. The quoted return cost of €5.99 not realistic for shipping from Europe, where the actual cost would be €25. A PayPal case was ultimately required to secure the refund.
June 20, 2026
Unprompted review
Reply from Buddhastoneshop
Dear customer,
Thank you for sharing your feedback, and we sincerely apologize for the frustration this situation has caused.
We would like to clarify that we are currently continuing to review your case and are in the process of confirming whether the size of the clothing received differs from the measurements provided on our size chart.
We understand that your concern relates to the item being potentially incorrectly supplied rather than a change-of-mind return, and we are taking this matter seriously. To ensure a fair resolution, we are carefully verifying all relevant details before making a final determination.
We appreciate your patience while we continue following up on your case and remain committed to working toward an appropriate solution.
Kind regards,
Buddha Stones Customer Service Team
I ordered a top on 5 th June has not…
I ordered a top on 5 th June has not arrived last time tracking in Manchester I live Wakefield area
Tried contacting 5 occasions no reply although stated will reply in 24 hrs obviously a different time clock than the rest of us,then had the cheek to ask me to review item
Very bad service
June 5, 2026
Unprompted review
Reply from Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Nicola Gifford". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Put in an order June 13
Put in an order June 13. So far hasn’t even been shipped was told it could take up to 8 days. When I asked about the order they just said they were busy and would have it shipped ASAP. So far still haven’t heard about the order. I would never buy again from this company again Just hope that I can get my money back
June 12, 2026
Unprompted review
Reply from Buddhastoneshop
Dear customer,
Thank you for sharing your feedback, and we sincerely apologize for the frustration and disappointment caused by the delay.
We completely understand your concern, especially when your order had not yet shipped within the expected timeframe. We would like to clarify that we have already contacted you by email regarding your order status.
Unfortunately, due to the busy season and an unexpected delay in the availability of certain materials for this item, the dispatch time has taken longer than originally expected. This situation is rare, and we sincerely apologize for the inconvenience caused.
We understand how disappointing delays can be and appreciate your patience while we continue to follow up on your order. Thank you for bringing this to our attention.
Kind regards,
Buddha Stones Customer Service Team
Absolute rubbish and inferior overpriced product
I purchased 3 pairs of elastic waist pants on their buy 2 get one free offer - which was over $100aud and also paid extra for premium postage. After several emails and nearly a month one pack has arrived - the rest is still to come. The clothing is absolute RUBBISH - crap material, terrible baggy fit, shocking pattern and shape - absolutely nothing like the pictures - they will be goin straight into the bin - so disappointed after paying a high price for this disgrace of a product. I expected more!! DO NOT BUY CLOTHING FROM THIS STORE - SHAME ON THEM!!
June 29, 2026
Unprompted review
Reply from Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Caroine". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
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Slow communication.
I ordered three tops and patiently waited three weeks while the tracking on my order stated "in production". When I emailed the company they came back to me saying that two of the tops were no longer available and offered different items which I didn't want. I responded quickly saying no thank you, cancelling my order and requesting a full refund. I got no response to this email so I opened a Pay Pal dispute. After a few days I got an email asking me to close the dispute so that they can refund me. I just feel that anyone ordering from the UK should be very cautious. Communication is poor and I am glad I have cancelled my order.
June 28, 2026
Unprompted review
Reply from Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Rosalind Bates". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Brought 3 items for a friend and she…
Brought 3 items for a friend and she absolutely loved them
June 21, 2026
Unprompted review
Reply from Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
I love the earrings I bought
I love the earrings I bought. I bought a bracelet for my husband which was too small. I am still emailing the company to get an exchange. The emails sent from this company are always vague and nothing has been done.
I am disappointed in how this company works. Makes me second guess whether to order from them again.
June 1, 2026
Unprompted review
Reply from Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Shannon". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
People are very polite and offered a…
People are very polite and offered a solution to my problem
May 28, 2026
Unprompted review
Reply from Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
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Unsolicited receipt of advertising emails
After looking at items to purchase, I have been receiving endless emails, like 30-40 per day. I have reached out to request them that they stop sending ads, more than 10 times, I continue to receive them. I equate this to harassment and I definitely will not order from them, ever
June 25, 2026
Unprompted review
Reply from Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your email address using the provided name "Joanna". To assist you more efficiently and provide an accurate solution, could you kindly share your email address signed up ?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
I tried contacting them via email to…
I tried contacting them via email to cancel my order less than 2 hours after it was placed. Emailed them again 2 days later and contacted over Facebook. Have not gotten a response. I hope I will get a response via trustpilot. Please cancel my Order #EUBS3491
June 27, 2026
Unprompted review
Reply from Buddhastoneshop
Dear customer,
Thank you for sharing your feedback, and we sincerely apologize for the frustration caused by the delay in communication.
We completely understand your concern, especially after reaching out through multiple channels and not receiving a timely response. We are sorry for the inconvenience this caused.
We would like to confirm that your request has now been processed, and we have completed the refund for Order #EUBS3491 today.
Please allow a few business days for the refunded amount to appear depending on your payment provider or bank processing time.
Again, we sincerely apologize for your experience and appreciate your patience and understanding.
Kind regards,
Buddha Stones Customer Service Team
The harem pants I ordered are excellent…
The harem pants I ordered are excellent quality and feel lovely - except I ordered the wrong size! In the process of exchanging. Customer service is excellent and looking forward to getting the right size so I can wear the gorgeous things!
June 27, 2026
Unprompted review
Reply from Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
I ordered two dresses
I ordered two dresses, which arrived 10 days apart, sadly neither fit. I tried to return them and when i asked for the address, i received a number of emails over the following week, asking why and would I like a 10% discount to keep them. All i wanted was to return, by the time i finally got an address which is NOT in the UK, the 30 day return limited would have expired before it arrived back in China. I am know stuck with two dresses i dont want. I am so disappointed as they have lovely clothing and I would have ordered again if the company was based in the UK,(why buddhastones.uk, when it is not in the UK?)
June 26, 2026
Unprompted review
Reply from Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Sec". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
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Today I received my 2nd order from Buddhahome shop and once again I am absolutely rapt!!!! The service, communication and quality exceed my expectations! I always get lovely comments on their clothing
Today I received my 2nd order from Buddhastoneshop
June 26, 2026
Unprompted review
Reply from Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Wide Leg Cotton Linen Pants
The wide leg cotton linen blend is an amazing, quality fabric. I live where the summers are very hot and humid. Not the time to wear pants. These pants are actually cool and comfortable and they are NOT see through! They wash and wear well and I have ordered additional pairs of the pants and a top of the same cotton linen blend. Also, customer service team is awesome!
June 1, 2026
Unprompted review
Reply from Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
I feel so scammed
I feel so scammed. I got what I thought would be sustainable , good quality clothes based on the way they advertise. I got cheap, small, and not what was advertised and when trying to correct the issue they wanted me to spend more money on them! They DO NOT take returns so that is also false and also when in communication with my bank after I trued to dispute the charge they did not faithfully stand up for their wring doing. Your money could be used in much better ways to support actual sustainable brands and not one trying to be like BuddaStone.
March 18, 2026
Unprompted review
Reply from Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Abbey Battleson". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
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