Prabs answered all of my questions and even gave me insights on things that I didn't think about. He is highly experienced and was extremely helpful. I could tell that he cares about the success of my... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About BuddyBoss
Written by the company
Sell memberships, courses, and build online communities.
We make it easy for you to build on WordPress, the World’s #1 open source platform, giving you the flexibility, control and freedom you need, to create a successful online platform.
Contact info
United States
- success@buddyboss.com
- buddyboss.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
License issue resolved with clear, responsive support
BuddyBoss Support did a great job resolving a license activation issue on my site. Even though my license was active, it kept showing as inactive, which affected some features. Their team was responsive throughout, asked the right questions, and needed a bit of back-and-forth to gather the access details required, but they kept me updated and got it properly fixed within a couple of days. Clear, professional communication from start to finish.
FurQan was a great help.
FurQan was a great help.
He kept me updated via email as to what was going on.
Very quick & helpful
Very quick response and Sajib was extremely helpful and provided detailed replies to all my questions! Thank you Sajib!
The Buddyboss team always goes the…
The Buddyboss team always goes the extra mile to resolve issues. Thanks Sajib!!
FurQan's help was indispensable for me…
FurQan's help was indispensable for me to continue with my project. Thank you so much, FurQan, for your invaluable assistance.
Great customer service
Fast, helpful, and effective. Highly recommended!
Many thanks Buddyboss line support for…
Many thanks Buddyboss line support for a kind and quick solving approach, especially for Mr. Sarfaraz.
Great support experience
Great support experience! Sarfaraz quickly identified the issue and resolved it efficiently. Clear communication, professional approach, and very helpful throughout. Thank you!
Super fast support as always!
Last update force us to pay for a…
Last update force us to pay for a premium BuddyBoss to keep using some free features like pin post et emojis reaction in the global stream...btw i made them on my own much better than buddyboss with Claude haha
mobile app need-to-know info
The team was helpful in making me understand the dynamics of the mobile app
Sajib handled my request without…
Sajib handled my request without hesitation, and provided me the information I needed to get back up and running
FurQan went above and beyond to help me with my problem.
FurQan, thank you so much for your super quick support.
I really appreciate it.
Graham has gone above and beyond
Graham has gone above and beyond to help us with a feature we needed in order to launch a project. He understood exactly what we needed and turned it around very quickly. Thank you for your support and understanding.
Thoughtful consideration of the issue…
Thoughtful consideration of the issue and a deep understanding of their product. Thank you
I've always gotten great customer…
I've always gotten great customer service from BuddyBoss. This particular time I actually fixed the problem on my own after I submitted a ticket but FurQan kept great communication and followed up with me even though I forgot to follow up with them. Thank you, FurQan.
Prabs was very informative on the call!
Amazing service with rapid response
Amazing service with rapid response. The customer service was not only quick, it was with another human being. That’s right a live person real dialogue, empathy, and legitimate concern for the client and the client experience. The only reason for 5 stars was because that was the limit.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








