Good provide discounts packages and air from other vendor. One witness is forget my previous search and I need to reenter every time login.
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Review summary
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What people talk about most
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I only want to know why Booking with Budget air is very simple and fast but takes long to issue the air tickets. May I know some reasons for the delay in issuing the Air ticket
Company replied
The process to purchase was easy. The airline's record locator was hard to reach. The seats purchased with the transaction were not assigned immediately.
Company replied
The booking was easy and easy to understand. They have many payment option including google and apple pay and also paypal pay later. Hopefully the seat that we choose and if any issues happens the... See more
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Company details
- #38 of 38 best companies in Airline Ticket Agency
- #16 of 19 best companies in Car Rental Agency
- #46 of 47 best companies in Flights Search Site
- #191 of 199 best companies in Travel Agency
- #43 of 48 best companies in Travel Aggregator
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Contact info
Netherlands
- www.budgetair.com
3.5
Average
30K reviews
Asks customers to review
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Reply from BudgetAir.com
Hi Haidee,
Thank you for your positive feedback. It is great to hear you found our booking process to be quick and easy. We aim to make finding and booking flights as simple as possible for all our customers.
We appreciate you choosing to book with us and hope to welcome you back again for your future travel plans.
The BudgetAir.com team
For my trip I clicked on the 10:45 am…
For my trip I clicked on the 10:45 am flight from Orlando to Boston. I didn't notice it switched on it's own to the late night flight. Tried to get it switched back to 10:45 and can't.
August 15, 2026
Reply from BudgetAir.com
Hello Anthony,
Flight selections can refresh based on live airline availability, which is why we always advise reviewing all itinerary details carefully on the final checkout page before confirming payment.
We want to help resolve this for you. A member of our support team will be calling you shortly to discuss your booking and see what solutions are available.
Kind regards,
Steve
BudgetAir
Reply from BudgetAir.com
Hi Dongseung,
Thank you for taking the time to share your 5-star experience with BudgetAir.com.
It's great to hear that you were happy with your booking. We look forward to helping you with your future travel plans.
The BudgetAir.com team
Reply from BudgetAir.com
Hi Franklyn,
Thank you for taking the time to share your feedback with us. It's great to know you had a smooth experience booking your travels.
Our goal is always to make the booking process as simple and straightforward as possible for our customers. We appreciate you choosing BudgetAir.com and look forward to helping with your future travel plans.
The BudgetAir.com team
Reply from BudgetAir.com
Hi Shakir,
Thank you for taking the time to leave a review.
It is great to hear you found our website good and the booking process easy to use. We aim to make finding and booking flights as straightforward as possible for our customers. We hope you have a wonderful trip.
The BudgetAir.com team
I thought we were booking Maya Air from…
I thought we were booking Maya Air from the same international airport we land at. The next day I noticed it was at the Municipal airport 10 miles away. This is our first trip there and didn't know that.
August 12, 2026
Reply from BudgetAir.com
Hello Michael,
The exact airport name and 3-letter code are always displayed before payment to clarify departure locations. We understand this was an easy mistake on a first trip, and our team will get back to you shortly to see how we can assist!
Kind regards,
Steve
BudgetAir
Been buying my airlines ticket with…
Been buying my airlines ticket with Budgetair they always have a good deal compare to other website.
August 14, 2026
Reply from BudgetAir.com
Hi there,
Thank you for taking the time to share your experience with us. It is great to hear you are a returning customer and that you find our website helpful for booking your flights.
We look forward to helping you with your future travel plans.
The BudgetAir.com team
Excellent experience with flights at…
Excellent experience with flights at a very decent prices and very friendly process. Keep it up.
August 14, 2026
Reply from BudgetAir.com
Hi Lounas,
Thank you for taking the time to share your positive experience. It is great to hear you found the booking process friendly and straightforward.
We appreciate your kind words and look forward to helping you with your future travel plans.
The BudgetAir.com team
Fast service in regards to booking.
August 14, 2026
Reply from BudgetAir.com
Hi there,
Thank you for taking the time to leave this excellent review.
It is great to hear you found our booking process to be fast and efficient. We aim to make finding and booking flights as simple as possible, so your feedback is truly appreciated. We hope you have a wonderful trip and look forward to helping you with your future travel plans.
The BudgetAir.com team
AVOID BUDGETAIR AT ALL COSTS! YOU ARE BETTER OFF PAYING MORE!
Absolute worst experience of my life. If I could give them zero stars, I would. Do yourself a huge favor and book directly with the airline, even if it costs more. The tiny bit of money you think you are saving with BudgetAir is absolutely not worth the nightmare that follows.Their customer service is practically non-existent and completely useless. They changed our flight schedule from a manageable 4-hour trip to a grueling ordeal lasting more than 24 hours. When we rightfully rejected this massive change and requested a full refund, they refused to cooperate and only offered a partial refund for an issue that they caused!To make matters worse, I still haven't received my refund at all. They just take your money, leave you stranded, and ignore you when you ask for it back. No one should ever use BudgetAir. Save yourself the stress, the headache, and the stolen money—avoid this company at all costs.
July 27, 2026
Unprompted review
Reply from BudgetAir.com
Hello,
Thank you for your feedback!
Schedule changes and flight alternatives are set directly by the airlines, not us.
To help us investigate your booking and why you didn't receive a refund, you will receive an email from our end requesting the booking details.
Kind regards,
Steve
BudgetAir
Excellent services…
August 14, 2026
Reply from BudgetAir.com
Hi Azeem,
Thank you for taking the time to leave a review. It is great to hear you were happy with the service you received when booking your flights.
We appreciate you choosing BudgetAir.com and look forward to helping with your future travel plans.
The BudgetAir.com team
Listing of flights and tickets no…
Listing of flights and tickets no longer available is time consuming.
August 13, 2026
Reply from BudgetAir.com
Dear Jane,
Thank you for taking the time to share your feedback with us. It's great to know you had a positive experience overall.
I appreciate you highlighting the issue with unavailable flights appearing in search results. Your comment is valuable, and I have passed it on to our technical team to help us improve the booking process for everyone.
The BudgetAir.com team
Easy and cheapest flight comparing to others
August 14, 2026
Reply from BudgetAir.com
Hi Amir,
Thank you for your 5-star review. It's great to hear that you found the booking process on our website to be easy. We aim to make finding and booking flights as straightforward as possible for our customers.
We appreciate you choosing BudgetAir.com and look forward to helping you with your future travel plans.
The BudgetAir.com team
They take you money 💵 and don’t give you your ticket
Imagine saving up your hard-earned money to take your son on a dream holiday to London, only to be told at the last minute that your flight has been cancelled and there are no alternative flights available. This is exactly what scammers do when they realise they have your money safely in their accounts.
This is what happened to me and my son on Friday, June 19, 2026.
That is a day I will never forget for the rest of my life. CAD $1,595.80 left my account, and to this day, I have not been able to recover a single cent.
June 19, 2026
Unprompted review
Reply from BudgetAir.com
Hello Hassan,
Thank you for your feedback!
We understand your concern, but your funds are currently held because you opened a bank chargeback.
As explained on July 25th, we cannot process an airline refund while a chargeback is active. If you drop the dispute, we can process the refund directly with the airline for you.
Kind regards,
Steve
BudgetAir
Not happy about the time change of the…
Not happy about the time change of the flight to Penticton
June 6, 2026
Unprompted review
Reply from BudgetAir.com
Hi Krysia,
Thank you for taking the time to leave your review and for the high rating.
I am sorry to hear about the flight time change for your trip to Penticton. Airline schedule changes can be disruptive, and I appreciate you sharing this feedback with us. We hope you still have a wonderful trip.
The BudgetAir.com team
Reply from BudgetAir.com
Hi Raj,
Thank you for taking the time to leave a review. It is great to hear that you found our website easy to navigate and that the booking process was straightforward for you.
We appreciate you choosing to book with us and hope you have a wonderful trip.
The BudgetAir.com team
Reply from BudgetAir.com
Hi Akshaykumar,
Thank you for taking the time to share your feedback. It is great to hear you had a good experience and found the booking process straightforward.
We appreciate you choosing BudgetAir.com for your travel plans and look forward to assisting you again in the future.
The BudgetAir.com team
Reply from BudgetAir.com
Hi Allen,
Thank you for taking the time to leave this positive review. It is great to hear that you found the booking process on our website easy to use.
We appreciate you choosing to book with us and hope you have a fantastic trip. We look forward to helping you with your future travel plans.
The BudgetAir.com team
Good price and good online process
August 13, 2026
Reply from BudgetAir.com
Hi Soundaram,
Thank you for taking the time to leave this positive review. It is great to hear you found our online booking process to be a good experience. Our goal is to make booking flights as simple and straightforward as possible for our customers.
We appreciate you choosing us and hope to welcome you back again for your future travel plans.
The BudgetAir.com team
Lower prices and easy to use
I like that you had lower prices than most others. I like that the flight search and selection is very easy and straight forward.
I don't like that you force on us services that we secondary services should not be auto-selected for us to charge us extra on checkout unless we deselect them. This should change.
I haven't traveled yet but hope my experience remains good throughout my journey.
I had a little issue but BudgetAir made it right later and issue resolved.
If my experience remains good then I may always start wy travel with you.
August 11, 2026
Reply from BudgetAir.com
Hello Abdullah,
Thank you for the feedback. Our protection packages are meant to safeguard travelers against unexpected flight changes, but they should never feel forced.
We will reach out to you directly to make this right!
Kind regards,
Steve
BudgetAir
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