the price was great. Everything was super simple and fast except the 3d payment verification. I tried 3 different visa cards, change internet browsers, allowed cookies, even went into incognito mode a... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
about 26 dollars cheaper, easy to follow the booking process, too many offers for unnecessary extras though and not sure about the additional change fees if needing to change flight without added prot... See more
Company replied
Good provide discounts packages and air from other vendor. One witness is forget my previous search and I need to reenter every time login.
Company replied
I liked the ease but we were given the option through Booking.com and had the lowest fare.We booked premium economy but as I went to make payment , it did not show the prem economy booking on the deta... See more
Company replied
Company details
- #38 of 38 best companies in Airline Ticket Agency
- #15 of 18 best companies in Car Rental Agency
- #47 of 47 best companies in Flights Search Site
- #191 of 198 best companies in Travel Agency
- #44 of 48 best companies in Travel Aggregator
Written by the company
Contact info
Netherlands
- www.budgetair.com
3.5
Average
30K reviews
Asks customers to review
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Simple researching & competitive prices
Simple researching & competitive prices
Its simple to find flights, its reliable with no issues. I have worked with you since 2018 as you can tell by your records from this e-mail
August 5, 2026
Reply from BudgetAir.com
Dear Jose,
Thank you for your kind review and for being a loyal customer since 2018. It is wonderful to hear that you find our website simple to use and reliable for booking your flights.
We look forward to assisting with your future travel plans.
The BudgetAir.com team
Reply from BudgetAir.com
Hello William,
Thank you for sharing your feedback.
We are sorry to hear about your experience at the airport front desk. Please note that airport front desk operations and ground staff are managed directly by the operating airline.
As we do not manage airport staff, we have sent a separate email to you with step-by-step instructions on how you can officially lodge your complaint directly with the airline's customer relations team.
Kind regards,
Steve
BudgetAir
No looking back
First of all, I stopped booking flight tickets using other search apps and portals. I directly check and books tickets on BudgetAir as it’s amazingly good, easy and fast. Above all it’s reliable and I love to recommend as it offers a highly competitive and a decent price. This is not my first time, have been booking my flight tickets using BudgetAir since 2018 and every time I got the best deal on the flight tickets
August 6, 2026
Reply from BudgetAir.com
Hi Veera,
Thank you for your wonderful review and for being a loyal customer since 2018. It is great to hear that you find booking with us to be easy, fast, and reliable.
Your continued trust and recommendation mean a lot to the team. We look forward to helping you with your future flight bookings.
The BudgetAir.com team
The booking was easy and easy to understand and easy on the eyes.
The booking was easy and easy to understand. They have many payment option including google and apple pay and also paypal pay later.
Hopefully the seat that we choose and if any issues happens they are willing to help.
August 6, 2026
Reply from BudgetAir.com
Hi Zubair,
Thank you for your excellent review. It's great to hear you found our booking process easy to use and appreciated the variety of payment options available.
Should you need any assistance with your flight, please know that our team is here to help. We wish you a pleasant journey.
The BudgetAir.com team
Booking process was a lit!
The ticket price is very reasonable and the booking process was easy. Well done!
August 7, 2026
Reply from BudgetAir.com
Dear Kat,
Thank you for sharing your positive experience. We are happy to hear you found the booking process on BudgetAir.com to be easy and straightforward.
Our goal is to make planning your travels as simple as possible. We look forward to helping you with your future trips.
The BudgetAir.com team
Good prices and you got me a westjet…
Good prices and you got me a westjet refund last month
August 7, 2026
Reply from BudgetAir.com
Hi Barbara,
Thank you for your 5-star review and for sharing your experience. I am glad to hear that my colleagues were able to assist you successfully.
Your feedback is greatly appreciated, and we look forward to helping with your future travel plans.
The BudgetAir.com team
Reply from BudgetAir.com
We're delighted to hear that you enjoyed your trip and found our tickets to be a great value. Thank you for your wonderful feedback!
Reply from BudgetAir.com
Hi there,
Thank you for taking the time to leave a review and for your valuable feedback. We appreciate you sharing your thoughts on allowing 24-hour changes to bookings.
Suggestions like this help us improve our services, and your comments have been passed along to the relevant team for their consideration. We are glad you had a positive experience overall.
The BudgetAir.com team
Reply from BudgetAir.com
Dear Walter,
Thank you for taking the time to share your five-star review. It is wonderful to hear that you found the booking process easy and were happy with the service you received.
Your feedback is greatly appreciated, and we look forward to assisting with your future travel plans.
The BudgetAir.com team
Reply from BudgetAir.com
Hi Vang,
Thank you for taking the time to share your experience. It is great to hear you found the booking process on our website to be easy and straightforward.
Our goal is to make planning your travel as simple as possible. We look forward to helping you with your future travel plans.
The BudgetAir.com team
Reply from BudgetAir.com
Dear Irma,
Thank you for taking the time to share your feedback. It is great to hear that you had a smooth experience and found our website easy to use when booking your flight.
We appreciate you choosing BudgetAir.com and look forward to assisting with your future travel plans.
The BudgetAir.com team
Reply from BudgetAir.com
Hello Severina,
Thank you for sharing your feedback.
We are reaching out to you directly via call or email to provide a more detailed story on why your experience was horrible. Please answer our call or email
Kind regards,
Klara
BudgetAir
Reply from BudgetAir.com
Hi there,
Thank you for your kind review and for the 5-star rating. We are glad to hear that you found our service to be quick and responsive.
Your feedback is valuable to our team. We look forward to helping you with your future travel plans.
The BudgetAir.com team
Cannot talk to agent after the system…
Cannot talk to agent after the system change our flight without our permission
June 22, 2026
Reply from BudgetAir.com
Hello Dzoanh,
Thank you for bringing your concerns to our attention.
Upon reviewing your reservation, we can confirm that your booking was previously canceled for a full refund. Our team also verified this when you reached out to us regarding the cancellation at a later time.
We would like to look into this further for you to ensure everything has been properly resolved. We will call you within 24 hours to get things sorted.
Kind regards,
Steve
BudgetAir
yet to receive my ticket
yet to receive my ticket. My fees for cancellations and amendments seems to high
August 7, 2026
Reply from BudgetAir.com
Hi Salim,
Thank you for your 4-star review and for sharing your feedback with us.
I am sorry to read that you have not yet received your ticket. Please contact our customer service team with your booking reference. They will be able to look into this for you and ensure your ticket is sent.
The BudgetAir.com team
Reply from BudgetAir.com
Hi Arif,
Thank you for taking the time to leave this fantastic 5-star review. It is great to hear that you found the best deal for your travels with us.
We appreciate your feedback and look forward to helping you book your next trip.
The BudgetAir.com team
Unbeatable Price!
I got the ticket for $125 dollars less than the airline price. The price for luggage was better as well.
Booking was very easy.
August 4, 2026
Reply from BudgetAir.com
Dear Marisa,
Thank you for sharing your positive feedback. It is great to hear you found the booking process easy and were pleased with the options for your flight and luggage.
We appreciate you choosing BudgetAir.com for your travels and look forward to helping you with your future bookings.
The BudgetAir.com team
Reply from BudgetAir.com
Hi there,
Thank you for your five-star review. It is great to hear you had a smooth experience with our booking process and were happy with the value provided.
We appreciate your feedback and look forward to helping with your future travel plans.
The BudgetAir.com team
Reply from BudgetAir.com
Hi Nash,
Thank you for taking the time to share your feedback. It is great to hear you had a good experience using our website for your travel plans.
Your review is appreciated, and we hope to welcome you back again for a future booking.
The BudgetAir.com team
user friendly website for my flight
user friendly website for my flight. The only option missing was the carry-on option which wasn't available. The rest was well detailed.
August 6, 2026
Reply from BudgetAir.com
Dear Bruno,
Thank you for sharing your positive experience. I'm glad to hear you found our website user-friendly and the details helpful for booking your flight.
I also appreciate your feedback regarding the carry-on option. Comments like yours are valuable as we are always working to improve our booking process for our customers. We hope you have a great trip.
The BudgetAir.com team
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