BudgetAir.lv Reviews 

Really very easy and will use again if it pops up!

Very easy to use. Very considerate to (potential) late ticket arrival (they directly mention that we have to be patient for 3 days untill the tickets arrive by email). Mine arrived the same day. But still, the fact that they are considerate and take into account any potential problems - is worth being recommended. Great service.

Ease to book. Low prices.

The price as written, no surprises at cashier. E - tickets within minutes in a mail box.

Everything was ok

Nice and easy

Clear procedure, tickets came straight away

Ease of use, no problems, all clear

The reservation was so easy and arranged well

I really don't see why the 1.5 stars on Booking.com? :)

Good service

Booking was east

The whole process is simple, the flight price is affordable, all the necessary information is available.

I've been offered to accept changes in flight which is not possible to make - first flight lands 30 min later than the second flight departures. Nobody checked that such proposed connection is not physically possible.

Later the team contacted me and the issue was solved, new flight had been booked.

When I booked my flight on the website, I was prompted to add “Junior” after my name because I was traveling with my father, who has the same name. The system did not specify that “Junior” should only be included if it appears on the passport — in fact, it insisted that I add it to proceed with the booking.

As a result, the airline doesn't accept my ticket at the airport because my passport does not include “Junior.” I was then informed that I needed to pay €60 plus additional airline fees to correct the name, which I find completely unacceptable.

This situation was caused by misleading instructions on thewebsite, not by any error on my part. I followed all prompts exactly as presented. The lack of a clear warning about name entry rules led directly to this issue and to additional unnecessary costs.

I would rate them zero or negative stars - one star is too much
The services provided were misrepresented and not fulfilled as agreed, and my efforts to resolve the issue with the merchant have failed.

Key facts:
I purchased a ticket for a flight from Birmingham to Dubai via Istanbul operated by Pegasus Airlines, which was shown as one journey.

After payment, I discovered that this was two separate tickets (self-transfer) with only 2 hours layover, during which I would have to clear immigration, collect luggage, recheck in, and pass security again.

I had paid extra for a “Cancel for Any Reason” protection, but when I attempted to cancel, the system required PayPal (which I did not use to pay), and my country was not available in the dropdown.

Customer service was unhelpful and, at one point, outright rude.

I was referred to a third-party company, Hopper, which claims to have refunded me — but I have not received any funds on my card or received confirmation of how the refund was processed.

No costumer hotline or number that we can call them, i need to changes the family instead input the maiden name. I dont know if i cancel the ticket or no, few days now trying to in touch with them, but no number that we can call. Hope someone can give me a contact number.