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2.0

Poor

TrustScore 2 out of 5

11 reviews

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1-star

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2.0

All reviews

(11)

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Rated 1 out of 5 stars

Shameless thieves. Pure and simple.

As other reviewers have pointed out, this company exists only to scam people who are already struggling with poor credit ratings by charging them almost £30 for a supposed service they have no knowledge of and would never knowingly have signed up for. The fact they do not provide acknowledgement of a customer’s supposed subscription or log-in details until that customer has repeatedly complained about his or her bank account being robbed tells you all you need to know about them. Budgetcity does not answer its phones (ostensibly on account of COVID-19 measures - how convenient for them not to have to take accountability for their abhorrent actions) and my emails to the company were into double figures before I got a reply, only to tell me that I wouldn’t be getting a refund because I had signed up to their service. That’s despite every one of my emails informing them that I did not, and if I had done it was a little odd they hadn’t sent me anything as basic as a welcome email or log-in details. Anyway, I have reported Budgetcity to the Financial Ombudsman and will use my journalistic connections to expose them for the frauds they are to limit the number of vulnerable people they rob. It’s rather pointless reviewing them here because the chances are that if you’re reading about them, it’s only because you wondered who it was that had plundered your bank account without your permission. They’ll get their comeuppance eventually.

August 4, 2020
Unprompted review
Rated 1 out of 5 stars

If I could rate them zero stars then I…

If I could rate them zero stars then I would. Tried to take money out of my account today when I have literally never heard of the company nor have an account with them. Absolutely disgusting how these companies think they can take the p!ss.

March 25, 2020
Unprompted review
Rated 1 out of 5 stars

budgetcity scam

Never signed up to the service nor did I receive any welcome emails even if I did. £28.99 taken from account and only offered half back. Escalated to complaints who emailed me with a different persons name further indicating fraudulent activity.

Do not ever use this is a scam!!

November 20, 2019
Unprompted review
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Rated 1 out of 5 stars

Scamming company

Scamming company, have a link somewhere in small print during a loan application, basically authorising debit of £28 after a 5 day free trial. Nothing obvious to you that you have agreed, and never get any email from them to say any trial has been set up so you don't know to cancel it. When asked they can't provide details of the page you authorised any payment. Will only offer 50% refund - Absolute scammers and they know it.

October 3, 2019
Unprompted review
Rated 1 out of 5 stars

Scammers

Sadly by the time U realise and have read these reviews they have already took your money and signed you up to a subscription just got off phone to the bank to report them for fraudulently taking money, basically unknowingly if U have applied for a loan recently somewhere U have actually given consent to that Loan company to sell your details on which they have and then signed U up to a subscription looking at there website I can’t even tell what I would get for the 28.99 a month let alone knowingly sign up bank as now blocked payments but still imagine how many people have fell for this even just getting 1 months payment of how ever many people someone is probably living a very comfortable life conning others I hope there ready for my call

June 28, 2019
Unprompted review
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Rated 1 out of 5 stars

Scammers

Scammers

Only offer half REFUND.

They know they are scamming people .

Hope they get investigated .

May 3, 2019
Unprompted review
Rated 1 out of 5 stars

Applied for credit which was declined…

Applied for credit which was declined they have passed my details on to this company, don’t have a clue who they are, took £28.89 out of my account saying I had a 3 day trial now need to pay £28.89 even though no idea who they are, scammers prying on vulnerable people, made me overdrawn and then you have to ring a premium rate number to try and get it cancelled and a refund, sent them emails and they don’t respond. Complained to financial ombudsman they are scammers avoid at all costs

April 8, 2019
Unprompted review

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