Budget Dumpster Reviews 

Ordered a dumpster and paid in full. After 8 calls from the company, they decided to cancel my dumpster due to a potential placement issue, unless I wanted to pay an additional $150 charge for a failed delivery. Then they had to transfer me to another location to get my refund. Very pleasant worker but I do not recommend this company. I will get my refund 3-5 business days after the charge has already went through on the same exact day. SMH

Scam company!!!! Dumpster brokers not suppliers that put weight limits on the dumpsters. I got charged two months after the dumpster was picked up for being overweight without any notification at all. I saw the charge on my CC bill and called them. They sent me a blurry picture of a weighbill dated one week after the dumpster was picked up with no name, address, phone #, etc. to confirm that it was my dumpster that was over weight. It was not even full. A total scam! I have filed a complaint with the BBB and I am also consulting with an attorney. There are other people who have this happening to also plus probably more that didn’t notice the additional charge or simply paid it. It is not ok!

They could not give me a window for delivery other than say 5AM to PM. Furthermore I asked them to have the drive call me when he was on the way and they said they do not do that.

Very nice customer service when buying, after that they couldn't care the least about you.

There should be a -0- star. The additional charge of $347.64 due to an over weight limit when a costumer orders a 10yard container it’s ridiculous, it was made sure not to go past the top edge and as matter of fact it was below, but how is the costumer supposed to weight by the tons? Which scale is the customer supposed use? The initial low price catches the customer’s eye, but when at the end you come up with an overweight expenses, it’s a way for you to make the extra money. With this experience don’t expect to get future customers from us, no customers have at home a scale that measures by the tons.

We tried to get quotes from 6 different dumpster companies, Budget Dumpster was the only company to respond. Zachary was very patient and helpful, answered our multiple questions. He was very responsive and kind through the process. Delivery and pickup was very easy.

Brandon was amazing to work with, we ended up needing another dumpster, he was able to get one out to us the day after we told him. Drop off and pick up were fast! Great value, excellent customer service.

Communication was easy. Everything was layer out perfectly. Very professional

great communicate. Preparation for dumpster drop off and pick up was clear. Best prices for a rental that I could find.

The company doesn’t worthy it because they fraud people for extra charge. I ordered dumpster 3 times from them, the driver came to pick it up with no complained three weeks after I started noticed some charge in my credit card from them. When I asked why they said for extra weight but when asked why can you them me in the first stage when the driver came to pick it up no answer to my question. I will advise people to stay away from them. They can’t change, go and look their reviews they did that to many people and they will keep on doing it.

easy to get connected to customer service, and talk to a rweal person

Timely delivery and pickup. The driver respected the property, and the cost was very competitive.

Friendly, Courteous, Professional Staff.
Driver had Knowledge of the Area, and placed the Dumpster exactly where I needed it to be.
Closed the Gates after pickup.

I rarely leave negative reviews (bad karma), but consumers should know how this company operates. Initially, I appreciated the scheduling process and SMS updates. However, on the drop-off day, the driver arrived at 5:20 AM without a prior time frame and placed the dumpster partially blocking my garage. Despite my request, it wasn’t picked up until the following Monday, leaving it in my driveway all weekend.

A week later, I received a surprising overage bill, claiming the yard waste exceeded 1 ton (we are talking sticks, twigs, and shrubs here. PLUS one piece of granite from a small powder room. 60% capacity, MAYBE). My card was automatically charged, with no way for me to verify the weight. Although their contract includes these terms, this felt unexpected and frustrating. If you work with this company, anticipate potential extra charges after the job.

Great customer service

I have rented from budget dumpster also known as Redbox dumpster since that is the name on the dumpster outside my home. My last 2 rentals with this company haven't been up to their normal standards. I had rented a dumpster the week prior to Hurricane Helene. I had no power in my home for 7 days. To my surprise they wanted their dumpster back even though we had just been thru a hurricane. No extra days, matter of fact it cost me for the 7 days with no electricity plus an additional 7 days to get caught up with my project. Do the math. 14days x 25.00 per day= $350.00. So then I rented another dumpster a week later. I should have known better. So I ended up needing the dumpster and additional amount of time. I informed them on Sunday, November 3 that I needed it for additional time. We'll much to my surprise, they showed up Monday the 4th even though I had notified them. I ran into an issue and wasn't able to get my project completed by the time I anticipated. My daughter and I were the ones doing the project. Well they stated that due to not being notified by 3pm on Friday, I would be charged 150.00. So now I need it additional days. Funny I had to keep it an additional 7 days from the charge of 150.00. So I had already paid for 3 more days so that's 75.00. Now add 7x 25= 175.00. Funny when I rented this last dumpster I was told by Anthony who took my order that I wouldn't be charged for any additional days.Problem here is you don't get to speak to someone in your specific area, and they obviously don't care about their customers just as so many other companies the almighty dollar. I won't ever do business with this company again. Please don't rent from these people.

Awesome service. Delivery and pick up was seamless..guidelines were communicated and executed. Would highly recommend Budget Dumpster.

Very good and friendly service