BudsandBeyond Reviews 234

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its top-notch products, highlighting the variety of options and excellent quality. Many people appreciate the fast and efficient delivery service, noting that orders arrive promptly and are well-packaged. The ordering process is frequently described as clear, concise, and easy, with various payment methods adding to the convenience. Reviewers also commend the great service and positive interactions with employees. However, some customers also noted issues with orders, such as receiving incorrect products without notification or experiencing problems with product quality, like a musty taste. A few other people also felt that customer service was unresponsive when issues arose, particularly regarding order updates or non-functional products, leading to dissatisfaction with the resolution process.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the variety, quality, and consistency... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the extremely... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Order

People report positive experiences with order. Many consumers praise the fast delivery, with orders often... See more

Service

Users describe positive interactions with service. Customers consistently praise the fast, reliable, and... See more

Based on these reviews

Rated 5 out of 5 stars

Everything about this company is top notch. The ordering and shipping is clear and concise. The customer service is perfect - they contact you if there any issues and to everything to resolve the is... See more

Rated 5 out of 5 stars

Fast service.. cold packs for keeping the product perfect 👌..i enjoy writing a lil thank you in my order and have had nothing but great service and awesome interactions with employees online.. and yo... See more

Rated 5 out of 5 stars

Always great service that goes ABOVEandBEYOND (I had to lol) what we ever expected. We have been purchasing from them since 2020 and have never been disappointed in the service or products! Fast shipm... See more

Rated 5 out of 5 stars

They had what I was looking for at a better price than another I’d bought from, and a lower free shipping price. Plus I received a free gift, and shipping was very fast. Pleasant communication and eas... See more


Company details

  1. Online Pharmacy

Written by the company

BudsandBeyond is an online dispensary in Canada where you can buy premium buds. We offer a diverse selection of flowers, concentrates and edibles in today's market. Our website provides a convenient purchasing experience and the fastest delivery at competitive prices in a safe & discreet manner that you can trust.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent consistent quality of product

I love how fast they deliver, I appreciate the consistant quality of their product, I wish the long standing customers who cannot afford large quanity supplies could get an occasional break on shipping for less than the minimum of $200 plus minimum purchases. i.e. buy 10 times, get free shipping.

January 2, 2024
Rated 5 out of 5 stars

First time ordering

First time ordering. My take aways. Fast shipping. Quality seems good and prices are fair. Will buy agaiin. Bought CBD flower to make oil.

December 30, 2023
Rated 1 out of 5 stars

Hello

Hello, I order last week for the amounts of 338.12$ and there no invoice yet. When are you going to send it. Nakumik

December 30, 2023
BudsandBeyond logo

Reply from BudsandBeyond

Hi Jimmy kaitak,

Sorry for inconvenience. I wanted to address your concern regarding the invoice for your recent order totaling $338.12. Regrettably, there was a technical glitch that prevented the timely dispatch of your invoice.

Rest assured, I have taken immediate action to rectify this issue. You should now have received the invoice via email. Upon checking our records, your order has been successfully processed and is on its way to you. We anticipate that you will receive your order promptly.

We sincerely apologize for any inconvenience caused by this delay and appreciate your understanding in this matter. Should you have any further queries or require additional assistance, please don't hesitate to reach out.

Rated 1 out of 5 stars

disappointed

They clearly got the old review page taken down. Guess it had too many 1 stars.

The quality of flower from these guys are garbage now.
It used to be really good in the beginning, a year ago. Now every bag is junk.
When I told them, they told me to buy AAAA flower instead. funny enough I never had issues before? Even though what I was buying was AA+ or AAA lol.
I ordered 3 different times to give them "another chance" but it got worse every time.
Wasted a lot of money on this site for poop quality buds.

I have to put a date in, in order to post this. I'm putting today even though thats not the purchase date. I'm letting you know my experience over the last year.

**edit after response**
I deleted my account with you guys and deleted all my information. like my original review says, I already reached out and your response was buy AAAA flower. LOL. focus on getting better quality bud. trainwreck is always a heavy hitter, from you guys, its barely a hit. horrible quality. ***

December 9, 2023
Unprompted review
BudsandBeyond logo

Reply from BudsandBeyond

Hi sketched,

We sincerely apologize for any inconvenience caused. Upon checking our records, it appears that we do not have your details in our system as an existing customer. To provide you with the best assistance and address any concerns you may have, we kindly request that you email us at sales@budsandbeyond.cc with your order details.

Once we receive your email, our dedicated sales representative will promptly get in touch with you to ensure a swift resolution to your inquiry.

Thank you for your understanding and cooperation.

Rated 5 out of 5 stars

My order was received within 3 or 4…

My order was received within 3 or 4 days after I placed my order. Nice and quick.
With other places I have ordered from in the past if you spent a certain amount I would get a discount.
I know you offer a discount after $200.
I always spend under $100.

December 1, 2023
Rated 5 out of 5 stars

Prompt and Helpful

A customer service rep sent me prompt and helpful replies to questions I had sent in. The products I ordered actually arrived a day earlier than the projected delivery day and the packaging was well sealed and compact. I appreciated the free bonus

November 29, 2023
Rated 5 out of 5 stars

Customer service Fast and Friendly

This was one of my best ever, on line order, that I have placed. Email replies to keep you posted also a tracking number for your order . Very friendly and also
very fast , thanking me for the order. easy web site to
navigate with all the info one could ask for .
Great job thanks for your service.
Jeff

December 2, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look