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buendía Reviews 48,393

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Maria, Margarita and Ricardo were all amazing! They made our day trip too Sintra fabulous!

Rated 5 out of 5 stars

Buenia day trip to San Sebastian & the French Basque region..Brilliant idea for a trip although maybe best to go the busiest place( San Sebastian) first so you can get breakfast sight see & maybe sh... See more

Rated 5 out of 5 stars

I must express my gratitude for exceptional service provided by Buendia. It was exactly what we had hoped for. After our first visit to Bruges and Ghent, we returned to Luxembourg, and experien... See more

Company replied

Rated 5 out of 5 stars

It was a long day but varied and interesting. We nearly got lost in the fog at Covadonga Lakes but we saw some cows and met some interesting travelling companions. Ana was informative and made every... See more

Company details

  1. Travel Agency
  2. Tour Agency
  3. Tour Operator

About buendía

Written by the company

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En Buendía sabemos que los mejores viajes son aquellos en los que vivimos experiencias únicas. Por ello, incorporamos cada día nuevas actividades y excursiones en diferentes destinos con el fin de facilitar el tiempo de ocio de nuestros clientes, haciendo que se preocupen únicamente de disfrutar de la experiencia.


Más de diez años marcando la diferencia

Nuestra empresa posee una trayectoria de más de 10 años en el sector y cuenta ya según nuestro índice de satisfacción con la confianza de un 1 millón de viajeros alrededor del mundo. Desde nuestros inicios, Buendía brinda las mejores experiencias: tours, actividades y excursiones propias basándonos en la excelencia de nuestros servicios. Para ello, contamos con autobuses y guías locales propios, que aseguran un trato inmejorable para todos nuestros clientes.


Excursiones · Free Tours · Experiencias · Entradas & Atracciones · Actividades deportivas

Te asesoramos en todo lo que necesites

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

48K reviews

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Rated 1 out of 5 stars

Find a better company!!!

Bus was very uncomfortable, no leg room and the seats were just plain uncomfortable... No eating or drinking allowed in the bus.. unless you buy the water from them!! The whole drive from Amsterdam to Brugge and back the bad swerved back and forth in the lane like either the driver was not a good driver or the bus was not mechanically sound. The guide at in Brugge was very nice but extremely boring... Learned almost nothing and what I did learn I don't think was true .. on the bus ride home now and can't wait to be done with this special bit of hell!

April 20, 2025
Unprompted review
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Reply from buendía

Good morning:

We thank you for trusting Buendía to organize your activity. We sincerely regret that your experience was not to your liking and appreciate you sharing your feedback.

Regarding the comfort of the bus and the food and beverage policy, we take your comments very seriously and will review our guidelines to ensure that they are clearly communicated and that our passengers enjoy a more comfortable experience.

We apologize for the inconvenience related to the ride and assure you that this matter will be reviewed to ensure that our vehicles meet the highest standards of safety and performance.

We appreciate your feedback as it helps us to continuously improve our services.

Best regards,

Buendia Team.

Rated 5 out of 5 stars

Great day with great guides

Our two guides split the 40-some of us into two groups. Both were personable, knowledgeable, and gentle cat herders. Both were easily understood in English. We spent most of our time and our various tours with our guide, Robinson, who had a great sense of humor in addition to his other talents. There was a lot of walking, much of it uphill, but none of us seemed over-taxed. We came away with a great deal more information and understanding of the area and the various sites than we brought with us. His tours within the palaces and gardens were wonderful. We experienced a lot in a few hours, with the perfect combination of guided and free time. We highly recommend this tour.

April 8, 2025
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Reply from buendía

Good afternoon, Susan:

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you enjoyed your tour to the Pena Palace and Quinta da Regaleira, and that both of our guides were able to provide you with valuable insights and a memorable experience.

It’s great to know that Robinson’s sense of humor, along with his knowledge, added to the enjoyment of your visit. We are also glad to hear that the combination of guided and free time worked well for you, allowing you to explore and appreciate the sites at your own pace.

Your recommendation means a lot to us, and we truly appreciate your feedback. We hope to welcome you on another tour in the future.

Un saludo,
Equipo Buendía.

Rated 1 out of 5 stars

Horrible tour

Horrible tour. The coach is very old,and uncomfortable and not allowed to eat and drink.

Rather than allocating everyone a seat number, it was a free for all, people pushing their way into the bus, and I couldn’t sit next to my friend.

March 31, 2025
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Reply from buendía

Good morning, Rakesh:

First of all, thank you for the time you expend writing this comment.

We are so sorry about the situation you had during your trip. We will talk with the coach agency about the transport, and we can confirm, that we will continue improving our activities to offer the best possible service.

Kind regards,

Buendia Team

Rated 1 out of 5 stars

bad agency

Hi, we were there on 27.3. on the Sintra Cabo da Roca foam palace tour... however, when we left we were told that the Foam Palace and Cabo da Roca were closed and we didn't visit any of the listed places except Sintra and Cascais, however they lied that Cabo da Roca was closed, we asked all the people they all said it was impossible for it to be closed and we went by taxi and subsequently paid what we should have had from the agency, where we came to the conclusion that they only take big money, and from the city center to Sintra is train 2€ so there are also buses that take you from place to place so don't waste your money because they are very bad

March 27, 2025
Unprompted review
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Reply from buendía

Good afternoon, Marta:

First of all, we would like to thank you for taking the time to evaluate your experience with us, as well as for the trust you have placed in Buendía.

We are very sorry that the activity did not meet your expectations. We confirm that we take good note of your indications in order to improve our services.

We remain at your disposal and hope to see you again at your next destination.

Best regards,

Buendia Team.

Rated 5 out of 5 stars

It`s great to know that there are still…

It`s great to know that there are still companies that work for value and for customers, not for making a tick and get money. In this case, it was not only a great sightseeing experience of Spain, with a good and professional guide, but also affordable for those, who generally can`t afford those tours. Please don`t decrease in quality Buendiatours, greetings from customers are much better…

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Tours are really quality

Tours are really quality, not gonna lie. Excursion around Barcelona for just 50 euro - bargain. Ask anyone, they confirm that this is a real deal. I will advise this platform to those into travelling.

March 16, 2025
Unprompted review
Rated 5 out of 5 stars

We opted for the Aveiro and Costa Nova…

We opted for the Aveiro and Costa Nova day trop from Porto and we loved it. Truly enjoyed each of the places we visited, our tour guide was very kind and knowledgeable about Aveiro, Costa Nova, and the Chapel do Senhor de Pedra. Our last stop at the Chapel was the best part of our trip. It's just such a unique chapel location. Never seen anything like it.

Also, enjoyed out 45 minute Moreira boat ride along the Aveiro canals. Lovely and the tour guide was amazing too.

Worth every penny! I'd highly recommend it to everyone. My husband, 3 year old son, and I enjoyed it so much. Very family friendly tour.

Every time we're in Europe, I'd definitely book trips from Buendia.

March 4, 2025
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Reply from buendía

Good morning, Arabelle:

Thank you for choosing us for your Aveiro and Costa Nova excursion.

We are so pleased to hear that you enjoyed each of the visited locations, especially the Chapel do Senhor de Pedra, which indeed offers a unique setting. We are also happy to know that the boat ride along the Aveiro canals was enjoyable, and that our guide’s kindness and knowledge added to the experience.

It’s truly a pleasure to know that you and your family had such a positive experience. We greatly appreciate your recommendation and are honored to have been part of your trip.

Best regards,
Buendía Team

Rated 5 out of 5 stars

Great

It was 3 hours and so great. He took his time to explain to us everything he could.

February 23, 2025
Rated 5 out of 5 stars

Best way to get to know the area

Dani welcomed us at the agreed meeting point and was very clear and efficient in explaining the itinerary. He paid great attention to every detail along the route and guided us seamlessly throughout the day. His communication was warm, cheerful, and relaxed, making the experience even more enjoyable. We had a fantastic time and learned a lot about the places we visited, their historical context, and local traditions. We wholeheartedly recommend this tour to anyone who doesn’t have much time for independent exploration—it's the best way to get to know the area and its people!

February 16, 2025
Rated 2 out of 5 stars

What kind of website is this

What kind of website is this, I don't understand at all. So I found that they provide some toursm and they have locations posted in their page like disctover these. When I actually press on them like Granada in Spain, there were no tours at all! Why would you put it out then if you have nothing to offer in these, this is just lack of awareness and makes it look like you don't care.

February 4, 2025
Unprompted review
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Reply from buendía

Good morning, Lorenzo:

Thank you for sharing your feedback. We apologize for any confusion caused. It appears that some destinations are currently listed on the website, but tours may not be available at this time. This could be due to updates still being made or new services being prepared for future release. We value your input and will take it into consideration to enhance the experience for our users moving forward.

Rated 5 out of 5 stars

Must do it!

hello, we went to a day trip in Segovia & Toledo, with our guide Lidia and the driver Valentin. Both were amazing and Lidia very well prepared, nice to us, she explained everything twice, both in Spanish and English, She is very nice and helpful, and you must take both entree to Alcazar from Segovia (no guide inside) and Cathedral of Toledo that is amazing (Lydia is presenting you the major areas- very interesting!), nothing to compare too, including all what i've visit in Italy! I strongly recommend to book this trip, both cities are amazing and different!

January 25, 2025
Rated 5 out of 5 stars

I must express my gratitude for…

I must express my gratitude for exceptional service provided by Buendia. It was exactly what we had hoped for.

After our first visit to Bruges and Ghent, we returned to Luxembourg, and experience was equally remarkable.
Once again, we extend our heartfelt thanks for making this journey possible.

Organization, coordination, planing were all outstanding.
We felt at ease, even though we were so far from home. Everything ran smoothly and flawlessly. We felt completely secure. Bus was clean, and there was always cold water available

January 13, 2025
Unprompted review
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Reply from buendía

Good morning, Badruddeen:

Thank you so much for taking the time to share your wonderful feedback. We are delighted to hear that both your visits to Bruges and Ghent, as well as your time in Luxembourg, exceeded your expectations.

At Buendia, we strive to ensure that every journey is memorable, well-organized, and comfortable for our guests, and we are thrilled to know that our planning, coordination, and service contributed to making your travels smooth and stress-free. Your comfort and security are our top priorities, and it’s fantastic to hear that you felt at ease during your time with us.

We sincerely appreciate your kind words about our team and services. We look forward to the opportunity to welcome you on future journeys and continue to provide exceptional travel experiences.

Best regards,
Equipo Buendía.

Rated 2 out of 5 stars

Did not honor the language of the reservation

When I made a reservation for this tour, I specifically made sure via the info on the page that it would be offered in English. I don’t expect it to be all about me, so even bilingual would be great—maybe even preferred as it could help with learning Spanish! However, I was contacted just 24 hours before to let me know that there were not enough English speakers on the trip to provide an English experience. Buendía offered to let me cancel, but at this point, it was really too late to make other plans to see these sights. On the tour, the only non-Spanish information that was provided was where we were stopping and what time to be back in the bus. I was also told I could ask questions, but where could I start without knowing much about what the tour guide was talking about?
So I used Google Translate when I had a good enough phone signal to transcribe all the historical and cultural information our (very knowledgeable) guide was offering everyone else. And I thankfully made a friend with the only other foreigner on the trip, who translated a few other things for me. Otherwise, it would have been a very isolating and unfortunate experience. I still missed out on a ton of the content.
This trip was very beautiful and I still enjoyed myself, to a degree. I am a photographer, and I got some great shots! However, I would have also enjoyed all the other info the tour was offering. I can still somewhat recommend this trip, just do not assume that the languages offered on the information page will be honored.

Edit to respond to Buendia’s reply: if your policy is a minimum of four, then please publish that policy on the tour page.

December 31, 2024
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Reply from buendía

Good morning, Zach:

First of all, we thank you for trusting Buendía to organize your activity to the Covadonga Lakes.

We are very sorry for what happened, we need a minimum of 4 people to be able to offer the tour in bilingual.

We regret not having warned you more in advance, we waited until the last day in case someone else joined us in your language.

We hope you will give us a chance again in your next destination and we remain at your disposal for whatever you need.

Best regards.

Translated with DeepL.com (free version)

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