I would highly recommend using this service The only issue I had was DPD wouldn’t accept my package but it was resolved quickly by Darren would was brilliant and kept me updated throughout and when... See more
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We went to Buggy Pitstop for the UPPAbaby Tune Up Gear Up event as they are the official mini hub here in the UK. They replaced our UPPAbaby Minu frame for free and serviced the wheels too. The... See more
Fantastic service from start to finish. We paid for the pushchair to be collected and dropped back to our house, everything went like clockwork. Fantastic communication as well, shout out to Leyla! Ve... See more
Company replied
Contacted Buggy Pitstop after the bank holiday weekend during which our pram had been accidentally damaged. They were very helpful and Aziz quickly came back with a couple of options for us. In... See more
Company replied
Company details
Written by the company
Buggy Pitstop is a push chair repairing and cleaning service based in Hatch End. We work with major manufacturers such as Stokke, UPPAbaby, Bugaboo, BabyZen etc. We have helped many families get their buggy back on the road for years with exceptional quality delivered every time!
Contact info
Syrinity House, 324A Headstone Lane, HA3 6NW, HARROW, United Kingdom
- 02038767778
- info@buggypitstop.co.uk
- buggypitstop.co.uk
4.8
Excellent
277 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from Buggy Pitstop
Thank you Christine for your visit to our store, we are glad to hear you were happy with the service and we hope you also had a nice weekend with the grand children.
All the best
Buggy Pitstop
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Very good thanks
October 2, 2023
Reply from Buggy Pitstop
Thank you Eva for your feedback, Hope you enjoy the replacement basket for your Babyzen.
All the best
Buggy Pitstop
Reply from Buggy Pitstop
Thank you Robert for your review, We are glad you are happy with the replacement wheels on your Uppababy Cruz.
Wish you all the best
Kind regards
Buggy Pitstop
It was helpful to meet you guys
It was helpful to meet you guys. As buggy is in very good condition after your work👌
October 9, 2023
Reply from Buggy Pitstop
Thank you Jeyasigh for your review, it is very much appreciated. We hope you get many more years out of your Babyzen.
All the best
Buggy Pitstop
Sent wrong Phil & teds bumper bar
October 9, 2023
Reply from Buggy Pitstop
Hi Mrs. Stannett, if you can send us a picture of your Phil&Teds we will be happy to look into which bumper bar you need. A Dash V5 bumper bar was purchased and that was sent out but if you need an alternative one we can get this swapped over.
Kind regards
Buggy Pitstop
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Reply from Buggy Pitstop
Thank you, Wendy, we are glad to hear you received your order promptly and we hope you have many happy memories with your Babyzen.
All the best
Buggy Pitstop
Wonderful experience
Recently visited the Buggy Spit Stop for a service to my pram. Service was exceptional staff friendly, informative and willing to go above and beyond to help their customers. Thank you I now have a smooth running pram which is sparkling clean!
October 6, 2023
Reply from Buggy Pitstop
Thank you Chloe for your feedback and your visit to the Uppababy event. It was great meeting you and your little one. Hope you have many more happy memories with your Uppababy.
Kind regards
Buggy Pitstop
Really lovely staff & professional service
Really lovely staff; helpful, reliable and went out their way to ensure the buggy was in tip top condition
October 4, 2023
Reply from Buggy Pitstop
Thank you Mandeep for your visit last week, We are delighted to hear you are happy with the service you were provided. We hope you have many happy memories with your Uppababy.
All the best
Buggy Pitstop
Just what I needed as we lost one of…
Just what I needed as we lost one of the buttons to put the buggy down. Fast delivery perfect service. I would use again and recommend to anyone.
Thank you!
October 3, 2023
Reply from Buggy Pitstop
Thank you, Alison, for your review,
we are glad to hear you are happy with your order.
If you need any assistance in the future please let us know :)
Many happy adventures
Buggy Pitstop
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Replacement buggy wheels a breeze
Found my replacement wheels nice and easily on the website. Ordering was pain free. Delivery was delayed by a day by the courier but in fairness it ended up being more convenient for me.
October 2, 2023
Reply from Buggy Pitstop
Thank you Graham for your feedback, We are delighted to hear you had an easy experience ordering the replacement wheels for your Uppababy, Sorry about the delay from the Courier service, sometimes this cannot be helped but in your case, we are glad it didn't cause any inconvenience.
Many happy adventures
Buggy Pitstop
Excellent service
Excellent service. Delivered very quickly and was exactly what I was looking for.
September 28, 2023
Reply from Buggy Pitstop
Thank you Rhiannon so much for taking the time to write this wonderful review.
Have a lovely day
Great service
Great service. Really good stock of spare parts and were really helpful when I wanted to add something to order short notice. Plus super fast postage.
September 3, 2023
Reply from Buggy Pitstop
Thank you Rosie for your review, we are glad to hear you are happy with the service. We hope you have many happy adventures with your little one.
Kind Regards
Buggy Pitstop
The service engineer is top notch
The service engineer is top notch, very thorough and fast at it too.
September 4, 2023
Reply from Buggy Pitstop
Thank you Mark for your review, we are glad you are happy with the service. We hope you have many happy adventures with your Baby Jogger
Kind regards
Buggy Pitstop
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Great company would highly recommend
Great company would highly recommend. Always someone on the end of the phone to speak to, efficient service throughout and our buggy and car seat have come back looking like new! Also we needed the items back as our due date was coming up and one of the staff hand delivered them on a Saturday afternoon. Would definitely use again.
September 9, 2023
Unprompted review
Reply from Buggy Pitstop
Thank you so much Anna for your review it is much appreciated. We are glad to hear you are happy with the results of your UPPAbaby Cruz.
We wish you all the best for your new little one and many happy adventures
Kind regards
Buggy Pitstop
Easy to order and fast delivery.
September 4, 2023
Reply from Buggy Pitstop
Thank you Alison for your feedback,
We are glad to hear you are happy with the service you received.
Many happy adventures
Kind regards
Buggy Pitstop
Needed parts for my YoYo
Needed parts for my YoYo, messaged late on Facebook and got prompt replies, turned up next day to shop where staff were extremely friendly, helpful and more! Fantastic little shop and a godsend for both mums and dads
August 31, 2023
Reply from Buggy Pitstop
Thank you Akbar for your feedback it's much appreciated. We are glad we were able to source the part you needed to get your Babyzen back on the road. If you need any assistance in the future please feel free to reach out.
Kind Regards
Buggy Pitstop
Express service
Ordered express package to mend our buggy before hood the next week - accommodated our very last minute request with brilliant service and prompt collection & delivery. Thank you!
August 30, 2023
Reply from Buggy Pitstop
Thank you kirsty for your review,
We are very happy to hear you were able to get your pushchair back in time for the weekend and that you had a great experience for the Express service.
Many happy adventures
Buggy Pitstop
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Awesome service!!!
August 29, 2023
Reply from Buggy Pitstop
Thank you Alvaro for your feedback, Hope you were able to get your new wheels fitted on to your pushchair, if you have any issues please let us know
Kind Regards
Buggy Pitstop
Ordered product online - perfect service
Ordered product online.
Product was shipped quickly and arrived as described.
Perfect experience.
August 28, 2023
Reply from Buggy Pitstop
Thank you, Katharine, for your feedback, we are glad we were able to supply what you needed for your Uppababy, If you need assistance in the future please let us know and we will be happy to help.
Kind Regards
Buggy Pitstop
Exceeded my expectations
Exceeded my expectations. Pram (iCandy peach) looked brand new again after just opting for the steam option.
August 9, 2023
Unprompted review
Reply from Buggy Pitstop
Thank you so much Catrin for your feedback.
We are so delighted to hear you are happy with the service you received.
We wish you many happy days out with your little one.
Kind regards
Buggy Pitstop
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