Kirk-Brown Ltd Reviews 56

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

We used Kirk-Brown for a level 2 survey, and the communication was great, really quick and the turnaround of the report for so fast. The report has everything we need. Would absolutely recommend this... See more

Company replied

Rated 5 out of 5 stars

Cliff & Helen have been truly fantastic. They have been accommodating to our needs & the service and communication has been outstanding. Their great reviews here are what led us to them, and we were... See more

Company replied

Rated 5 out of 5 stars

We booked a level 3 survey with Cliff & Helen. They were extremely efficient & accommodating. We requested specific items that we were concerned about and Cliff produced a report that covered everythi... See more

Company replied

Rated 5 out of 5 stars

We contacted Kirk-Brown at very short notice, hoping we might be lucky enough to secure availability for a last minute survey on our purchase. Helen was incredibly helpful on the phone, and the team... See more

Company replied

Company details

  1. Chartered Surveyor

Written by the company

Kirk-Brown Ltd is an independent family-run RICS-regulated firm of Chartered Surveyors with expertise in the Kent, Sussex and South East London area. We offer both Level 2 and Level 3 RICS Home Surveys (formally known as Home Buyers and Building Survey), Valuations, Expert Witness advice, Professional Surveying services (such as Party Wall) and design and planning expertise for residential extensions. With over 20 years of local experience, we pride ourselves on our customer service offering telephone consultations post-survey if required. We are independent and work for you with no obligations to estate agents or lending providers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

56 reviews

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Rated 5 out of 5 stars

Great communication, value and turnaround

We used Kirk-Brown for a level 2 survey, and the communication was great, really quick and the turnaround of the report for so fast. The report has everything we need. Would absolutely recommend this company and they were great value.

March 19, 2026
Unprompted review
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Reply from Kirk-Brown Ltd

Wishing you all the best with your house purchase. It was a pleasure to have been of assistance. Thank you for taking the time to leave a review.

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Rated 5 out of 5 stars

Superb

Cliff & Helen have been truly fantastic. They have been accommodating to our needs & the service and communication has been outstanding. Their great reviews here are what led us to them, and we were not disappointed! 100% recommend.
Thank you both.

February 19, 2026
Unprompted review
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Reply from Kirk-Brown Ltd

Thank you for taking the time to review our service, always appreciated. Wishing you all the best.

Rated 5 out of 5 stars

Level 2 survey

We used Kirk-Brown for a level 2 survey on our house on St marys island. The communication was 2nd to none. The report was extensive and issued the same day. Would 100% recommend and would use again.

February 19, 2026
Unprompted review
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Reply from Kirk-Brown Ltd

Thank you so much for the kind review. Wishing you happiness in your new home.

Rated 5 out of 5 stars

Efficient & Accommodating

We booked a level 3 survey with Cliff & Helen. They were extremely efficient & accommodating. We requested specific items that we were concerned about and Cliff produced a report that covered everything that we had asked for and more. They offered a chat after we had digested the report to go over any concerns we may have had. The report was so explanatory that this was not actually necessary. However, the offer was there. We would thoroughly recommend Cliff and Helen.

January 20, 2026
Unprompted review
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Reply from Kirk-Brown Ltd

Wishing you all the best with the house purchase. It was a pleasure to have helped you along the way. Thank you for taking the time to post a review.

Rated 5 out of 5 stars

We contacted Kirk-Brown at very short…

We contacted Kirk-Brown at very short notice, hoping we might be lucky enough to secure availability for a last minute survey on our purchase. Helen was incredibly helpful on the phone, and the team managed to fit us in for a Saturday appointment within just five days of our initial enquiry. To top it off, the report landed in our inbox only 24 hours later — on a Sunday, no less.
The report was thorough and detailed, and highlighted some issues for us to consider. We are extremely grateful to Cliff, Helen, and the rest of the team for their outstanding service. Truly top-notch from start to finish.

January 19, 2026
Unprompted review
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Reply from Kirk-Brown Ltd

Thank you so much for taking the time to leave a review. We try to help as much as we can, as the house-moving process can be unpredictable! Good luck with the move.

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Rated 5 out of 5 stars

We were recommended Kirk-Brown by a…

We were recommended Kirk-Brown by a friend, and I am thankful that we were. We’ve had a fantastic, and seamless experience from start to finish.

The communication has been great. Helen contacted me immediately after sending an enquiry, and was extremely helpful and efficient and getting the survey booked in.

Cliffs survey itself was very thorough, and although it has unfortunately brought to light quite a lot of work that needs to be done to the property we are purchasing - that’s exactly what you get a survey for! And I’m so glad we did.

Thank you to both Cliff and Helen.

December 7, 2025
Unprompted review
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Reply from Kirk-Brown Ltd

Thank you for your kind review. We always appreciate the feedback. Wishing you all the best.

Rated 5 out of 5 stars

Superb personal service. Highly recommended

Of five surveyors I contacted, Cliff was the only one who willingly took the time to discuss with me the property I'm purchasing and went out of his way to explain some of the potential issues relating to its valuation. We received the Level 2 report within a couple of days and I'm extremely happy with it. I'd definitely use Cliff again and wouldn't hesitate to recommend Kirk-Brown Ltd.

October 29, 2025
Unprompted review
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Reply from Kirk-Brown Ltd

It was a pleasure to help you and thank you for taking the time to write a review. We wish you all the best with the house purchase.

Rated 5 out of 5 stars

Could not be happier with this service

Both Cliff and Helen could not have been more helpful. Thank you so much. The report is very thorough and arrived within the week. I would definitely recommend Kirk-Brown limited, and I would also be very happy to use them again.
Many thanks. Alison Evans

October 27, 2025
Unprompted review
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Reply from Kirk-Brown Ltd

Thank you Alison for sharing your experience of our service. I am delighted to have met your expectations. Good luck with everything.

Rated 5 out of 5 stars

Highly reccomended

Cliff & Helen offered a professional service from start to finish, were efficient and professional in correspondence, carried out the service brilliantly, and sent all paperwork and admin as agreed, on time. Would recommend.

October 10, 2025
Unprompted review
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Reply from Kirk-Brown Ltd

It was a pleasure to be able to assist you. Thank you for taking the time to write such a kind review. Wishing you all the best.

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Rated 5 out of 5 stars

100% recommend…

I had a great experience with Kirk-Brown Ltd, from the initial phone call through to receiving my RICS survey. Cliff and Helen were kind and professional, no question was too much, and the service was very quick and efficient. This family run business combines the best of both worlds with a personal feel alongside professionalism. 100% recommend!

September 24, 2025
Unprompted review
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Reply from Kirk-Brown Ltd

Gosh, thank you for such a lovely review. We appreciate it very much. Wishing you all the best. Helen & Cliff

Rated 5 out of 5 stars

High Recommendation from Liz and Ray

We would highly recommend Helen & Cliff for their excellent service, from the initial booking to receiving the very extensive level 2 Survey Report. Helen was very helpful, approachable and nothing seemed too much trouble. Thank you both for making this stage in our house purchase a positive experience.

August 4, 2025
Unprompted review
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Reply from Kirk-Brown Ltd

An absolute pleasure to help you both and wishing you all the best.

Rated 5 out of 5 stars

A quality professional service!

I cannot rate this company highly enough. Helpful, friendly and professional. The report was very comprehensive and easy to understand and Cliff gave particular attention to areas of concern that we had raised prior to his site visit. We would not hesitate in using them again for any future purchases.

August 11, 2025
Unprompted review
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Reply from Kirk-Brown Ltd

Thank you for your kind review and wishing you all the best.

Rated 5 out of 5 stars

Definately a recommendation, without a doubt

I had researched quite a few surveyors and there was something about both Cliff and Helen that I felt were genuine and trustworthy, communication was a plus and there were no issues or concerns in this area, answered questions as fully as they could. I have also made a recommendation to one of my colleagues.

July 23, 2025
Unprompted review
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Reply from Kirk-Brown Ltd

It was a pleasure to have been of assistance and thank you for recommending us to your colleague. Wishing you all the best for the future.

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Rated 5 out of 5 stars

First time buyers, level 2 survey

Helen and Cliff have been amazing, right from the get go! Their communication throughout was professional and clear. We booked to have a home buyers level 2 survey completed. Their report was very thorough and received impressively fast! The whole process was straightforward and as first time buyers incredibly stress free! We highly recommend their services and hope to use them in the future! Leanne and Jordan.

August 8, 2025
Unprompted review
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Reply from Kirk-Brown Ltd

Wishing you all the best with the purchase of your first property. Thank you for taking the time to post a review, they matter greatly to us.

Rated 5 out of 5 stars

Helen and Clive were great to deal with…

Helen and Clive were great to deal with from the initial contact with Helen. They did exactly what was asked of them, and the whole process was smooth, within the timeframes Helen provided. A pleasure to deal with, and I would highly recommend them.

July 12, 2025
Unprompted review
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Reply from Kirk-Brown Ltd

Thank you, Joe, for taking the time to leave us a positive review. Hope everything goes well for you.

Rated 5 out of 5 stars

Excellent service, very reasonable price and quick turnaround

Excellent service, both from the booking process and getting the results afterwards. I've used them twice in the last 10 months after the first fell through but the report was comprehensive and the turnaround (less than 24 hours was impressive). Would not hesitate to recommend and use again (though hopefully not for a long time)

July 1, 2025
Unprompted review
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Reply from Kirk-Brown Ltd

Thank you for the feedback and for taking the time to post a review. Wishing you all the best with the house purchase.

Rated 5 out of 5 stars

Excellent service

We had a Level 3 survey as we are purchasing an old, mixed construction house. Communication with both Cliff and Helen was excellent, they replied to our emails swiftly. The report arrived well within the expected time frame, and Cliff quickly answered the few questions we had as a result of the report. Highly recommend.

May 31, 2025
Unprompted review
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Reply from Kirk-Brown Ltd

Wishing you all the best in your new home and thank you for taking the time to leave a review. Much appreciated.

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Rated 5 out of 5 stars

Excellent Service

May 13, 2025
Unprompted review
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Reply from Kirk-Brown Ltd

Thank you for your review and wish you all the best.

Rated 5 out of 5 stars

Property Valuation Report - Kirk-Brown Limited

Helen & Cliff, were able to organise a quick turn around for us, visiting our property and the producing the report within a day. The report was very detailed and their communication was very good so we would definitely recommend you reaching out to them and discuss your requirements.

Thanks again for you assistance.

May 12, 2025
Unprompted review
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Reply from Kirk-Brown Ltd

Thank you for taking the time to review us, much appreciated. Wishing you all the best with the hosue move.

Rated 5 out of 5 stars

Can’t recommend Helen and Cliff enough

Can’t recommend Helen and Cliff enough. Not often you have to use a surveyor but although I only had a level 2 survey due to costs Cliff was very thorough and had the report with me the same day. Excellent feedback when I called to discuss the survey. Helen was also fantastic answering my emails without delay. Would 💯 recommend Cliff and would definitely use him again. Thank you ☺️

April 24, 2025
Unprompted review
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Reply from Kirk-Brown Ltd

Katie, thank you for taking the time to review our services. Wishing you all the best for the purchase.

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