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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the app, finding it intuitive, easy to use, and well-organized, with many appreciating its comprehensive features for workouts and nutrition tracking. The customer service also receives high praise for being outstanding, responsive, and helpful. However, some customers experienced issues with the subscription and account setup process, noting difficulties with logging in, password creation, and payment before account finalization. A few people also felt that the app could benefit from additional features like women's cycle tracking or integration with other fitness apps for step tracking.

What people talk about most

Application

Users describe positive interactions with the app, praising its comprehensive functionality for tracking... See more

User experience

People report positive experiences with the app's user experience. Customers consistently praise its ease of... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting its excellence. Reviewers... See more

Subscription

Consumers find subscription to be ambiguous. Some reviewers praise the app subscription as a great value,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great app to learn how to workout like a pro and teach out how to track nutrition. The lessons are great for beginner and intermediate levels. I like how everything is based on the latest science and... See more

Company replied

Rated 5 out of 5 stars

I've been using BWS+ app for about 3 weeks now and I can say I'm really satisfied. The guidance about when to level up your volume is essential for me, mainly because keeps you motivated in every sess... See more

Company replied

Rated 5 out of 5 stars

I have been using Built With Science programs for several years now, first with pdfs and now with the app. Initially, I subscribed because of injuries that I did to myself after trying to follow worko... See more

Company replied

Rated 5 out of 5 stars

I cannot say enough good things about this app or the people behind it. As a "newbie" on a proper health and wellness journey,this has everything you could ever want just short of hiring a nutritionis... See more

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Company details

  1. Fitness and Nutrition Service

Written by the company

Built With Science is a fitness company founded by Jeremy Ethier in 2018, with a mission to revolutionize the fitness industry by replacing the myths and pseudoscience with a scientific and evidence-based approach. Our company offers personalized fitness plans, workout programs, and nutritional guidance, all based on the latest research findings. Built With Science collaborates with world-renowned scientists, funds research studies, and conducts experiments to ensure that their fitness programs are backed by credible scientific evidence. Our commitment to providing reliable information and delivering tangible results has earned us a reputation as a trusted and effective fitness resource.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

47 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Was never able to login to the website

I signed up for the premium plan - lean. I was never able to login to their website. I received an email that said click here to verify your email address. When I clicked the link, it went to a dead website. I contacted support. They responded pretty quickly which is the reason for the 2 stars, but they were never able to resolve why their links they were emailing me for my plan were going to a dead website.

June 24, 2024
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Rated 1 out of 5 stars

LACKING CUSTOMER SERVICE

LACKING CUSTOMER SERVICE
Dont expect any first class customer service. the product may be good, but the CS team is weak and uninterested in customer satisfaction. This is why i recommend you look into their competition as they excel in customer service opposed to BWS. YOU WILL NOT GET A REFUND NOR A COMPENSATION

April 11, 2024
Unprompted review
Rated 1 out of 5 stars

Worst service

Worst service. Expect to wait over a month to get a response, and then they say they are contacting someone else to message you, but you never get an email back. Also, don't bother filling out the questionnaire; it serves no purpose. They just provide a basic generic workout you can get from YouTube for free

March 1, 2024
Unprompted review
Rated 4 out of 5 stars

Good but not perfect.

I lifted weights from the 1990s through 2015. Off and on. There was never an actual programme one could find or use. Magazines are and were unhelpful. Short of hiring a CPT, there was no means to find something to work from eating to lifting that covered it all. This does. Jeremy provides a good programme and does a brilliant job of explaining everything. His YouTube are also a source of help, which is how I discovered the programme. I'm about 100 days in and the overall improvement is astounding.

The bad: Perhaps due to my age, but I am no fan of bringing my mobile to the gym. It is, though, necessary as one's weight training schedule or plan is a PC programme. Google sheets done on MS Excel. This I cannot abide! It is fiddly and unfriendly when working out especially if one has the shakes after a set. One wrong move and one risks the chance of changing the cells or entire sheet! Jeremy, if you or anyone else is reading this, please ditch this antiquated form. It is time for an actual app! These cost near on nothing to create for Apple and Android.

Next, The start. Prior to working out again, I was eating about 1600 calories per day to maintain. This programme wanted me to start at 2600! And this would have been for the first 4 weeks! The programme only asked for my height, weight and current body fat. Nothing about age or current diet. After 100 days I am presently at 2400 calories per day. 2600 per day for a month would have put several kilos of fat on me. Not good!

The final negative thing: Facebook. FFS! If one has a question or concern, the only route is asking a group of strangers whose only experience is themselves. I paid 120 Euros for a solid programme and diet advise but with an old user-unfriendly database sheet and help from non-experts. Hmmm...

Would I recommend BWS? Aye, I would but only if one has some prior knowledge of weight lifting and diet or had done some reading on the matters. There are some small hurdles to clear, but worth it after a short period of time.... and patience with that bloody Google sheets.

April 2, 2024
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Rated 5 out of 5 stars

Built With Science Changing The Online Fitness Space

Built With Science has truly revolutionized the way I approach fitness as a woman. Their female online fitness programs are not just workouts; they are transformative experiences that empower and inspire. With a perfect blend of science-backed knowledge and practical guidance, these programs have reshaped my body and mindset.
From day one, I was captivated by the expertise and passion that shines through in every aspect of Built With Science. The workouts are intelligently designed, challenging me to push my limits and unlock my full potential. What sets them apart is their unwavering commitment to empowering women with knowledge and understanding. The program doesn’t just provide a workout; it equips you with the tools and insights needed to make informed decisions about your body and fitness journey.
Through Built With Science, I have witnessed my strength and confidence soar to new heights. I am constantly amazed by what my body is capable of, and this newfound self-belief transcends beyond the gym. The supportive community fostered by Built With Science has been an invaluable source of motivation and inspiration, reminding me that I am not alone in this incredible journey.
If you’re ready to transform your body, mind, and spirit, Built With Science’s female online fitness programs are the ultimate guiding light. Embrace the power within you, break through barriers, and become the best version of yourself. Let Built With Science be your compass on this extraordinary voyage towards empowerment and fulfillment.

May 15, 2023
Unprompted review

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