bulksupermarket.com Reviews 516

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I've left positive reviews for this company before. I'm very sorry for the negative experiences others have had, because each transaction I myself have had has always been positive. I have wa... See more

Rated 5 out of 5 stars

I regularly order from bulk supermarket and every part of shopping with them is a pleasure! The customer service is fabulous! I ordered under my old address by mistake and gave them a call. David imme... See more

Company replied

Rated 1 out of 5 stars

i used to purchase from bulksupermarket.com .but the prices now are ridiculously high sadly yet again greed has come into play . for bulk food it should be much cheaper than supermarkets .but after st... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with. Best price I could find. Also had a problem with Courier delivery and one of the packages was returned as damaged. Bulksupemarket customer service proactively called me... See more

Company replied

Company details

  1. FMCG Goods Wholesaler
  2. Wholesale Grocer

Written by the company

Bulksupermarket.com is the world’s largest online wholesale retailer. We specialise in the direct delivery of bulk-sized grocery products and provide our customers with a cost-effective, convenient, quick and easy solution. Bulksupermarket showcases an impressive product range, of more than 5000 products from more than 200 brands. Their product offering includes a full range of Food Cupboard, Soft Drinks, Alcohol, Health & well-being, Household and Pet food products. Unlike brick-and-mortar warehouse clubs, Bulk Supermarket does not require customers to have a paid subscription. In contrast, regular shoppers and businesses alike can purchase directly from the site and have their products delivered to their front doors. On top of the everyday savings, Bulksupermarket regularly offers customers weekly deals and promotions where customers can enjoy savings of up to 60% against their local and other online supermarkets.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

516 reviews

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Rated 5 out of 5 stars

Please Return, Or Confirm If You Won't Be! 🙏

I've left positive reviews for this company before. I'm very sorry for the negative experiences others have had, because each transaction I myself have had has always been positive.

I have wanted to order from them again just today, yet I have also discovered that their website is not operating (maintenance, it says) and wonder what this really means.

Dear Dave with Bulksupermarket - we've communicated several times in the past, and you've always been so courteous and accommodating to me. If you read this, I hope you will be back in business soon, because you're sincerely missed.

Please let us know soon if/when you'll return; and, if not, please confirm and not leave your loyal customers hanging, myself included!

Thank you. 🙏

June 16, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company !
Does not accept Visa and won’t answer my emails . Why advertise Visa payment and Apple Pay when they won’t accept either?

May 29, 2024
Unprompted review
Rated 1 out of 5 stars

Website not working

Iv been ordering off this company for over a year now and had no problem.
Now all of a sudden.
I can't order iv sent loads of emails and only 1 reply saying website will be up and running..still can't order and now no reply back
What's going on
Sandra

May 23, 2024
Unprompted review
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Rated 1 out of 5 stars

Scam

Scam, scam, scam do not touch this site.. Placed an order on the 29th of March yet to be received. Never trust a company that has no telephone number, email gets returned so you have no way of contacting them.. If it too good to be true it is so stick to your home bargains for offers.

March 29, 2024
Unprompted review
Rated 5 out of 5 stars

Drinks

The company delivered the items very quickly, also keeping me informed of delivery

March 17, 2024
Unprompted review
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Rated 3 out of 5 stars

Incompetent or dishonest ?

I ordered a quantity of Nigerian Guinness Foreign Extra Stout.
I received a succession of confusing eMails in pidgin English where I was being told that they didn't hold this product in stock, (it was still on the website), and inviting me to choose another product.
They did refund after a flurry of eMails and it was completed reasonably quickly, hence the 3-stars.
C/S needs work as a lot of the communications were very confusing.
The stock issues; incompetence or dishonesty?

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

white storm cider…

this cider is one of the best i have had very refreshing and very satisfing i would have no doubt in buying it again if you ever get it back in stock

February 11, 2024
Unprompted review
bulksupermarket.com logo

Reply from bulksupermarket.com

Hi Ken, we appreciate you taking the time to leave this glowing review about the product. Offering variety for our customers is extremely important to us, so your positive comments are invaluable. We'll strive to improve our stock availability to ensure a seamless experience in the future. Thank you!

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Rated 4 out of 5 stars

Dogs love the food but I find the…

Dogs love the food but I find the delivery charge rather expensive

February 13, 2024
Unprompted review
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Reply from bulksupermarket.com

Your satisfaction is our top priority. Your kind words mean a lot to us, thank you for your positive review and we will use your comment to improve our delivery service.

Rated 5 out of 5 stars

The delivery was great

The delivery was great, very polite and helpful driver.

February 15, 2024
Unprompted review
bulksupermarket.com logo

Reply from bulksupermarket.com

Hi Andy, we're glad that you were satisfied with our delivery service, thank you for your kind words!

Rated 5 out of 5 stars

Stock up the cupboards

Delivery is really quick! Postage costs are a little high if you don't buy enough to get free delivery, it is calculated by weight. However shop smart and you will grab loads of great stuff to stock up the cupboards. I have found the dates on food items to be very good (no short dates)

February 2, 2024
Unprompted review
bulksupermarket.com logo

Reply from bulksupermarket.com

Hi Emma, we’re so grateful you took the time to leave this rave review. Providing customers with a seamless, enjoyable shopping experience is central to our business. Your feedback confirms we’re getting it right!

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Rated 5 out of 5 stars

Great product at a good price and…

Great product at a good price and delivered when stated

February 2, 2024
Unprompted review
bulksupermarket.com logo

Reply from bulksupermarket.com

Hi Daryl, we're happy to hear that you were pleased with the quality of our delivery service, thank you for your positive feedback!

Rated 5 out of 5 stars

Great wine great service my go to for…

Great wine great service my go to for all my wines top class 10/10 again

February 8, 2024
Unprompted review
bulksupermarket.com logo

Reply from bulksupermarket.com

What a wonderful review - we're thrilled you love our product variety! Providing customers with options is central to our business, so your praise confirms we're achieving our goal. Thank you!

Rated 5 out of 5 stars

Great service

The product was a good price and was delivered quickly with plenty of communication to let me know when it was arriving

February 1, 2024
Unprompted review
bulksupermarket.com logo

Reply from bulksupermarket.com

Hi Patrick, we're glad that you had a positive experience with our customer service team, thank you for your kind words!

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