Bulldog Gear Reviews 

1,307
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 247 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the fitness equipment, stating that items like weight benches, kettlebells, and squat racks are extremely sturdy and well-built. People also mention that browsing the online store is straightforward, and many consumers enjoy exceptionally fast, smooth, and prompt delivery services for their gym gear. However, some customers also noted issues with slow communication from the support team and unexpected delays in receiving their complete orders. Reviewers occasionally experienced frustrating automated responses, missing parts upon arrival, and difficulties resolving delivery problems promptly through the customer service channels.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent build quality,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the equipment is well-made, solid, and durable.... See more

Delivery service

Reviewers express mixed opinions regarding delivery service. Many customers highlight fast, efficient, and... See more

Customer service

Clients share ambiguous opinions on customer service, reflecting a wide split in reviewer experiences. On one... See more

Order

Users describe ambiguous interactions with order processes, reflecting a clear split in customer experiences.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bulldog products are brilliant and their customer service is amazing. I had to take 1 star away as the instructions provided to construct the Nemesis Home gym were the most confusing instructions I ha... See more

Company replied

Rated 4 out of 5 stars

From order to completing set up of the equipment took an average of 8 weeks for several reasons, including missing items and some faulty items. The mark of a good team isn’t that processes are per... See more

Rated 4 out of 5 stars

Product great, delivery great! But the instructions, wow! They win a prize for the poorest printed, most badly written of anything i have ever experienced. If they got that bit right i would have giv... See more

Rated 4 out of 5 stars

Ordered an adjustable 2.0 bench which is excellent, very well built and designed. A small issue with a missing part from the delivery was quickly resolved by customer services. Overall a very good exp... See more



Company details

  1. Fitness Equipment Store
  2. Fitness and Nutrition Service
  3. Fitness Equipment Wholesaler
  4. Gym
  5. Personal Trainer
  6. Weightlifting Area

About Bulldog Gear

Written by the company

Premium Gym Kit

Here at Bulldog Gear we are experts in the design and manufacture of top quality Strength & Conditioning Gym Equipment. We cater for the whole spectrum of gym facilities, from large Commercial Gyms and Independents to PT Studios & Home Gym spaces large or small. From large commercial gym rigs to top quality home gym rigs, squat racks and pull up bars we have something to suit every space.



Built for the best

Well known for our top quality heavy duty designs our kit is suitable for everyone - from those just beginning their fitness journey right through to elite level athletes, military and commercial fitness facilities.

Over a decade of industry expertise

Based in Staffordshire, Midlands UK we've been leaders in the gym equipment field for over 10 years.
If you want to hear more about how we came to be (and meet our founders) take a listen to our podcast episode "Bulldog Gear Founders" - Hosted by Andrew Tracey (Fitness Editor at Men's Health)
LISTEN NOW

Find us on YouTube

You may have spotted our kit on a number of YouTube channels such as Team Richey, Matt Does Fitness, Men's Health UK and Lucy Lismore to name but a few! Take a look at what we've been up to on our YouTube - Featuring everything from Gym Hacks, product insights & buyers guides and of course our Vlog.
WATCH NOW

In need of some gym inspiration?

Perhaps you're planning your own gym/fitness business venture or looking to outfit your own garage, garden or home gym space - take a look at some of the awesome spaces we have fitted out recently.
HOME GYM SERIES
COMMERCIAL
Free shipping on all orders.

SHOP NOW

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.2

All reviews

(1,307)

245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If minus stars existed

Phoned for 6 consecutive working days, told that it was marked as urgent and I’ll get a call back… still waiting for the call back.

On the first occasion I called at 2pm, and told that I would get a call straight back. After 2 hours I called them to be told they had gone home for the day.

I’ve also sent 4 emails with pictures and videos demonstrating the issue with the product. I’ve received one reply asking a question I had already answered in a previous message.

This issue still isn’t resolved.

April 17, 2026
Rated 1 out of 5 stars

Very poor experience

Very poor experience. I mistakenly ordered 2 x 40kg dumbbells and when I tried to return them, I was told it would cost £120 just for the return — nearly the price of the product itself (£176).

On top of that, the fold flat bench I received was broken on arrival, which is completely unacceptable. Faulty items should not come with extra hassle or cost to the customer.

Overall, this feels very unfair and poorly handled. Customers should be aware of these issues before ordering. I won’t be buying again.

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

Have placed an order on 07/04…

Have placed an order on 07/04 absolutely no delivery details whatsoever. Sent numerous emails and spoke to them on the phone 4 times with promise of them ringing back with information. I can't even get in touch with the correct department to discuss a refund in needed.

April 24, 2026
Unprompted review
Rated 3 out of 5 stars

Not as well finished as the “shorty” bar.....

I bought a “shorty” bar a little while ago, great quality and solid finish. So, when I saw a site-wide 20% off I decided to treat myself and invest in an EZ bar too.
The finish of the bar is far from the same quality, which is a shame. The bar feels and looks like the black coating has been applied much thinner.
On the plus side it does seem like a quality bar….just a shame it’s not up to the same finished standard as my shorty. Bit over priced in comparison I think.

April 15, 2026
Rated 5 out of 5 stars

A Satisfied, Returning Customer

Good delivery time, good quality as always from Bulldog Gear. No missing pieces, and the product was pretty straight forward to set up. These guys are my go-to for fitness equipment.

April 13, 2026
Rated 5 out of 5 stars

24kg bell

The delivery arrived quickly, and the quality is excellent. The 24 kg kettlebell, like all of them, is very well made. I will be buying a second one soon.

April 14, 2026

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