BumpsnScuffs Reviews 

57
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dean came out to do some scratch repairs on my car, great job. It’s always worrying when using someone you have never used before but definitely 100% will use again. Perfect work!!

Rated 5 out of 5 stars

He was extremely professional, courteous, hardworking, amenable. He responded to my text and gave me an appointment within 2 weeks fitting around my work timetable. I misread the times and he rea... See more

Rated 5 out of 5 stars

A Fantastic job on my Black Insignia. Rear passenger bumper corner in some places down to the metal (nice person had caused by hitting me whilst I was shopping and parked in a shopping centre) The re... See more

Rated 1 out of 5 stars

Please avoid Dean at all costs. He carried out a repair on my car and made a mess of it. I only noticed how bad it was a couple of days later unfortunately after I had paid. Contacted Dean and asked... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

BumpsnScuffs Smart Repairs Body Shop Facilities At Your Convenience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(57)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ignored my messages

Booked in on the day he was due to come he text saying he was ill fair enough. I then waited 1 week messaged him for an update said he would call. Came over and advised we needed a new door and would get back to me its been several weeks and nothing. If you cant do the job or don't want to just let me know and then I can make other arrangements. Took time off work for him to come out twice. Really bad customer service. Disappointing

April 3, 2024
Unprompted review
BumpsnScuffs logo

Reply from BumpsnScuffs

Emma Lingard hi Emma. Yes i did reschedule the first appointment as i had health issues. I still drove over a hour to your house to do the work, pictures you sent didn’t show the true extent of the damage, also said i would find you a second hand door at my own inconvenience to help you out. Was in hospital for three weeks after and when i came out i had 45 other customers i had to reschedule in and finding the door was moved down the list, literally had two weeks back i do everything myself book jobs answer calls do the repairs so sometimes i do miss a message or call here and there.

Advertisement
Rated 5 out of 5 stars

I was absolutely delighted with the…

I was absolutely delighted with the work Dean did on my Mokka. Some kind person scraped the near side wing and bumper also slight Knick on the near side mirror. My appointment was made very quickly and the work was superb. Couldn’t see the join. Well done.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

A Fantastic job on my Black Insignia

A Fantastic job on my Black Insignia. Rear passenger bumper corner in some places down to the metal (nice person had caused by hitting me whilst I was shopping and parked in a shopping centre) The repair and paintwork is amazing and exact. Dean and his partner have done a Brilliant job at an excellent price.
Massive thanks boys

November 15, 2023
Unprompted review
Rated 1 out of 5 stars

My 6 month old child could have done better

Absolutely terrible job carried out by this cowboy! I asked Dean to repair a scrape to the front corner of my Range Rover and a curbed alloy wheel. He failed to do that leaving paint runs, orange peel moisture bubbles and flat paint all over the front corner, oh and the alloy wheel he was supposed to refurbish he only painted a quarter of making it a complete mismatch to the rest of the wheel. On his return visit 4 weeks later to rectify the issues which he didn’t he also burnt through the lacquer trying to buff it and additionally purposely damaged my door handle because I told him how garbage his work is (btw you failed to notice the camera pointed on you) promised me a refund for the alloy wheel but sped off in his van as soon as he packed up. Clearly these reviews are fake or being edited by a third party because this guys work is terrible. Stay clear get it done professionally.
I’ll leave the pictures of his work on this review for you all to see as he likes to make excuses and talk rubbish.
See you in court!

November 4, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant job to repair bumper

Had an argument with a towbar leaving the rear bumper of my BMW badly dented and cracked. Dean did a brilliant job repairing it and now the bumper looks as good as new. All at a very reasonable price. Should the need arise, I would definitely use BumpsnScuffs again. Highly recommended.

October 21, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing service and workmanship

He was extremely professional, courteous, hardworking, amenable.
He responded to my text and gave me an appointment within 2 weeks fitting around my work timetable. I misread the times and he rearranged his schedule on the day to fit in with me.

He arrived on time and worked in the scorching heat for 3 and a half hours non stop. He even spotted some further minor damage which he repaired at no extra cost and stuck to the original quote.
I cannot recommend him enough on his superb job and attitude. First Class

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

Wrong company - apologies

Sincere apologies to BumpsnScuffs confusing this Manchester based firm with a local firm (Sussex) called BumpnScuffs

I wish the Manchester based firm were local to me given there amazing reviews and have edited my review accordingly.

Sorry for the confusion

August 15, 2022
Unprompted review
BumpsnScuffs logo

Reply from BumpsnScuffs

Hi Andre.
You seem to have left us a review and we have never worked for you. We are based in Greater Manchester and we don’t have any other companies in the Uckfield Area, can you please email me on.

Bumpsnscuffs2017@gmail.com

So we can discuss further.

Kind Regards
Dean
Director

Advertisement
Rated 5 out of 5 stars

Very good service from start to finish

Very good service from start to finish, prompt response to quote request, equally prompt in providing a date for the repair with only 3 days to wait. Kept me informed when he was delayed, carried out a repair in very trying weather conditions. Delighted with the result. Left the area neat and tidy.

December 23, 2021
Unprompted review
Rated 5 out of 5 stars

Did a brilliant job on my front bumper…

Did a brilliant job on my front bumper which had a bad dent and needed a paint job. Dean explained what was needed to be done. Took their time to get the job done professionally, and now can't tell that there was a dent. Fully recommend.

November 25, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Absolutely amazing service!!

Absolutely amazing service with Bumpsnscuffs!! I had an appointment for a relatively bad dent and scratches on my car and was worried that I would have to replace the bumper but Dean did an amazing job fixing this and kept me updated throughout the day!! My car looked brand new asif it had never happened, all within me going to work and back! Never had a better experience using a service for the first time, would definitely recommend!!

November 10, 2021
Unprompted review
Rated 5 out of 5 stars

Don't bother getting other quotes

Dean and his assistant turned up early as the weather was going to be bad later, so thanks for thinking ahead. Really tricky repair required on the front pillar of my Mercedes. No need to worry as it's now as good as new and I'll certainly recommend Dean to family and friends.

October 2, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Professional Repair Service

Quality repair on a bump that I thought was possibly beyond repair, punctual, friendly and professional service. The car now looks brand new and at a very reasonable price, the fact that they come to you at your convenience just makes this service brilliant.

September 24, 2021
Unprompted review
Rated 5 out of 5 stars

Dean came today to sort my scratches…

Dean came today to sort my scratches out, what an amazing job he did with his colleague. I will absolutely be recommending him to Others if needed, if I ever need something like this again Dean will definitely be getting a call. Great job, thank you so much
Tracey

March 20, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look