Bunk Campers - Belfast Reviews 96

We were return customers. Booking process online very smooth and easy. Pick up was not too bad, but on trying to return found reception service very slow. We're waiting ages along with couple other people waiting to return vehicles. No staff members around for half an hour.

What was meant to be an engagement holiday turned into one of the most stressful weeks of our lives due to a dangerous vehicle and extremely poor support from Bunk Campers.
Pickup in Belfast (4 April) was chaotic — we waited over an hour, received a very poor handover, and as first‑time campervan users were not properly shown how to operate or drive the vehicle.
Within 45 minutes of leaving, warning lights (ABS, engine, EPC) appeared. We contacted Bunk Campers and were advised to log a ticket and continue if the van felt OK, as the depot had closed. The lights remained on for days.
On 8 April, while driving near Dingle, the rear driver’s wheel began crunching and we lost traction. A mechanic confirmed the brakes had seized, the handbrake wasn’t working, and the vehicle was unsafe to drive. We were forced to park the van and rely on Bunk Campers’ insurance.
From this point, support completely collapsed. Phones went unanswered, no one coordinated towing, and we were left stranded in Dingle. We had to book emergency B&Bs, pay for taxis, chase insurers ourselves, and arrange onward travel just to make our flight from Dublin. This took two full days of stress and uncertainty, with no proactive help.
The campervan was not fit for purpose, and the lack of communication and duty of care was shocking. We are hundreds of pounds still out of pocket for accommodation, taxis, campsites, fuel, food, and lost holiday time.
I would not recommend Bunk Campers based on this experience.

Firstly a great job showing me how to use campervan and secondly a very friendly workforce. Had a minor incident and when returning the campervan no fuss at all. great service

Great van, very clean and comfortable

It was e great experience to rent at bunk campers. Everything went great.

Fantastic trip highly recommend

We paid for a twin camper and were given a four-berth that had double bunks. We requested that they remove the bunks and leave them in the hiring shed, but they refused to do so. The top bunk is removable. My husband is 6 ft 2, so these sleeping arrangements were unacceptable. We also paid for a table and chairs, but were told there weren't any and that if we purchased some, they would refund us. The water gauges didn't work in the camper either. Would never use this company again. Shocking customer service.

Really lovely staff in Belfast office. Very thorough walk through and tour of van upon pick-up.
No waiting at either pick-up or drop-off.
Happy to be able to leave car there while I was touring, was the reason I picked them to be honest.
Would recommend.

Fantastic experience. The customer service start to finish was great and my family loved the vehicle.

excellent service by the team

Empty gaz bottle was a problem. We hired a campervan from Belfast. On your website there are false adresses of Petrol Stations that are replacing the bottles. We spent first night with no heating on and we couldn't heat our food. Then we spent full day seeking for a bottle repacement. It turned out that the bottle has a connection from the south of Ireland. There was no help from your company.

Simple booking process, good communication throughout including a call on the day off collection enquiring as to time of our arrival.
Good camper, well equipped and clean.
No complaints, would use again!

Great experience had by all.

The RV was spotless and had everything we needed we had amazing family time

Hired a motorhome from the Belfast team and couldn't be happier. They are a lovely group, friendly, professional and very helpful. The van itself was in very good condition and drived perfectly - and the roads throughout NI are just a dream to drive on (compared to what this Londoner is used to! :)

Thank you for everything - we will definitely return to you for any similar hire and cannot recommend you highly enough.

It was a great experiece from pick up to drop off. The campervan was really clean and had all the bits and pieces we needed for the weekend away.

Processing the release of my £2500 secure deposit has been a nightmare. Countless calls and e mails only to be told after 2 weeks of chasing up that it could take another 30 days. What cods wallop, who do they rake us for, uninformed customers?
Banking instructions and transactions are processed in nano seconds.
The 30 days can only be hiding incompetence, system failures and bad processes with the company
I will never recommend nor return as a customer. Stop stealing customers money.
Ann Bradshaw

This is the second time I have booked a motorhome with Bunk Campers , the experience has been excellent on both occasions, the company have been very easy to deal with and go out of their way to assist with any queries or needs . I have openly recommended Bunk Campers to all my friends and family and I'm already planning another hire for the new year with Bunk Campers .

From point of Booking to collecting the vehicle was seamless. There were multiple reminders via email to action next payments etc and having a log in to see that everything is taken care of was ideal! The team in Dublin couldn't be more helpful and explained all the features of the vehicle. The payment process on site was explained very well and on check in after the holiday was seamless. I would reccomend purchasing the high road pack as this comes with great extras and heavily reduces the saftey deposit. Overall it was a great time in Ireland and a perfect compnay to use for the holiday.

We had a wonderful trip in our camper!! The bed was surprisingly comfy and we enjoyed cooking on the gas stove. Paul and the staff were so helpful and friendly. We can’t wait to go again next year!