bunq 

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Rated 4 out of 5 stars

I have only had my Bunq account for three months and initially signed up as it seems to be very flwxible and pays interest on savings. The main downside is that I find the app layout confusing com... See more

Rated 5 out of 5 stars

Frequent travelling, staying for longer than a couple of days and now a new family... for this kind of lifestyle, neo banks suited me more than usual banking solutions. Bunq catched my attention with... See more

Company replied

Rated 4 out of 5 stars

it is good to see that neobanks are rising, but not all digital banks deliver quality services. But bunq is different, founded by a visionary man - bunq offers many features. This not just some... See more

Company replied

Rated 5 out of 5 stars

The money features alone are worth switching for. I can easily manage my funds for rent, utilities, groceries, travel, and emergencies, as well as direct deposits straight into them. The card lets me... See more

Company replied

Company details

  1. Bank
  2. Financial Institution

Written by the company

bunq is a fully mobile bank designed to make managing your money simple, fast, and flexible. Whether you're traveling, saving, or sharing expenses, you stay in control with local IBANs, zero FX fees, and real-time notifications. Open an account in minutes, track your spending, set budgets, and even plant trees as you pay. With 24/7 human support and no hidden fees, we offer a transparent banking experience that fits your lifestyle. As an independent bank, we grow when you love using us. Join millions across Europe who already use bunq for smarter, greener, and more convenient everyday banking.


Contact info

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Rated 5 out of 5 stars

a small thing -but it matters

u know, this auto round up feature - aint some small thing, basically each payment is rounded up, and the difference goes to my saving accoutn automatically, cool;

March 22, 2026
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Reply from bunq

Hey Tom 👋

Thank you for the 5-star review ⭐️

We’re happy to hear you’re having a great experience with us and enjoying our Auto Round Up feature to grow your savings 🌈

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Rated 4 out of 5 stars

The ada[ptation with

Even though I’ve never used online banking before, to my amazement, the adaptation period with bunq was surprisingly quick. I verified my account through the mobile app and was able to use the account without restraints the same day. Since then I’ve been using it for everyday payments and it has been reliable so far. The only remark is the price on a elite status... imho

March 21, 2026
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Reply from bunq

Hey there Kiko!

Thanks for the great 4-star review! 🚀 We're thrilled to hear bunq has been a quick and reliable start to online banking for you.

We know everyone's banking needs are different. That's why we've created a range of plans to suit different lifestyles and budgets. You can check them all out here: https://www.bunq.com/plans

If you have any ideas on what we could do to reach those 5 stars, we'd love it if you could share them with us at support@bunq.com 🙌

Rated 5 out of 5 stars

protiftable

Bunq I think posted some record profitability metrics for the past year...
that is great to know, I think in the near future they will upgrade their features, which as of now are still great...but imagine, can be way better...that is awesome to me.

I use bunq elite plan - for all the perks it offers it is worth paying. n26 and revolut cant compete with bunq imho

March 21, 2026
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Reply from bunq

Hey Eduardo 👋

Thank you for the 5-star review ⭐️

We’re happy to hear you’re having a great experience and enjoying the benefits of our bunq Elite plan 🌈

Rated 5 out of 5 stars

🌟😁😁✨

User friendly -

March 21, 2026
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Reply from bunq

Hey there 👋

Thank you for the 5-star review ⭐️

We’re happy to hear you’re having a great experience and you're finding our app user friendly 🌈

Rated 5 out of 5 stars
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Reply from bunq

Hi Cezar 👋

Thank you for the 5-star review ⭐️

We’re happy to hear you're enjoying the app and having a great experience with us 🌈

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Rated 4 out of 5 stars

Online fully

it’s a blessing and curse. SAves time, but there still concerns about problem solving

March 21, 2026
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Reply from bunq

Hey there!

Thanks for the 4-star review and your feedback. We're glad to hear bunq saves you time!

We'd like to hear more about your concerns with problem-solving 🙌

If there’s a particular issue you want us to look into, please contact us via the in-app support center or send us an email at support@bunq.com so we can help you right away 🙏

Rated 4 out of 5 stars

slightly better

tarted with the free version exactly a year ago, decided to write my experience. I think, for basic needs its quite perfect, but more than that, obviously yo uhave to pay.

Like, up to few months in, I was only gettting two free withdrawals per month, which is not much at all. Learned how to pay through Apple pay because of this.

The 2% interest on savings was better than my old bank at 0.2%, but still I recommend using stocks, better interest rate (if the war in the Middle East didnt happen, but then again, mby right now is the best opportunity).

March 21, 2026
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Reply from bunq

Hey Daniel!

Thanks so much for the detailed 4-star review and for sharing your experience. We're happy to hear our free plan has been perfect for your basic needs!

If you have any suggestions for improvement, please don't hesitate to share your thoughts with us 💡

You can reach us via the in-app support center or by sending an email to support@bunq.com. We're here to help!

Rated 5 out of 5 stars

App is feature-rich for sure

sometimes cluttered... but I got used to. Great for travel sure.

March 21, 2026
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Reply from bunq

Hey there 👋

Thank you for the 5-star review ⭐️

We're happy you're enjoying our app on your travels. We also appreciate your feedback on the layout.

If you have any further suggestions, feel free to share them with us at support@bunq.com 🙏🏼

Rated 4 out of 5 stars

Bank seem nice

Lots of good features with pro plan,t his seems the most balanced. Like free atm withdarwals if you need cash. thats not much of savings, but still something.
although the savings is same for all the plans, the features separate one from another and if you need t he best experience you still gotta go with pro or elite. its smart approach tho.

March 21, 2026
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Reply from bunq

Hey there!

Thanks so much for the great 4-star review! We're thrilled to hear you're finding the Pro plan to be the most balanced and are enjoying features like free ATM withdrawals.

Regarding savings, we want to help you get the most out of it! To keep offering you great rates, we have a bonus interest rate that rewards you for saving more. The more you save above your threshold, the more interest you earn.

If you have any suggestions on how we can earn that 5th star, please share your thoughts with us at support@bunq.com 💡

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Rated 5 out of 5 stars

enjoying the app

bunq has introduced me to real digital banking ngl. Fine features. I liked their support service: they explained the nuances of their plans when I contacted them before deciding to register there. Esp if it's worth to get the pro or elite plan. Recommednded to do a trial use. It did help me to make my mind. . .as for the plan I chose, I got the pro. Would get the elite in future

February 2, 2026
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Reply from bunq

Hey Kevin 👋

Thank you for the fantastic 5-star review ⭐️

We're happy to hear our support team helped you choose the perfect plan that suits your needs!

Feel free to reach out to us once you decide to make the change to bunq Elite 🌈

Rated 4 out of 5 stars

growing my portfolio - aint easy

building stock porfolio right from the bunq app - now equtiies are doing not so well, a bit tough...
it is nice feature, just fees worry me a bt sometimes.

March 21, 2026
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Reply from bunq

Hey Denis!

Thanks so much for the 4-star review! 🚀 We're happy to hear you're enjoying the convenience of building your stock portfolio.

We understand your concern about fees. For full transparency, you can find a complete breakdown of all our fees on our pricing sheet here: https://www.bunq.com/documents/pricing-sheet

If you have any ideas on what we could do to reach those 5 stars, we'd love it if you could share them with us at support@bunq.com 🙌

Rated 5 out of 5 stars

New Wealth view

cool thing in the new app. Shows me my every money, in one dashboard. I dont have to calculate what I have and where. Accounts right now for my bank accounts
savings accounts.
investment ,(stocks etc)
cryptos I have (I dont have any but oh well).
All is updated live, the second price of anythin changes. Total wealth account for. Don't have to upload to Excel and calculate my total net worth lol. Motivating to have this. They really feels like they thought of everything,

March 21, 2026
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Reply from bunq

Hey there 👋

Thanks for the amazing 5-star review ⭐️

We're happy to hear you're enjoying the total wealth feature and that you find it motivating 🚀

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Rated 4 out of 5 stars
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Reply from bunq

Hi Enrico 👋

Thank you for your review!

We hear your feedback on our fees and understand everyone's banking needs are different. That's why we've created a range of plans to suit different lifestyles and budgets, so you can pick the one that offers the best value. For a full pricing breakdown, you can always check the 'Legal Documents' page on our website.

We're always aiming to provide our users a 5-star experience. If you have any suggestions, feel free to share them with us at support@bunq.com 🙏🏼

Rated 5 out of 5 stars

U know

U know, my friend insisted to visit Barcelona. So, was there last month...and here is how bunq saved me:
had this one moment, where pulled out my card for tapas and suddenly realized I forgot to switch my currency. I got nervous, did wnat to end up robbed with rates.....But checked Bunq app - ZeroFX meant I literally paid the exact exchange rate, no hidden fees. Whereas my friend with Revolut got hit with weekend fees, I paid nothing...!

That is how bunq can still support you no matter where you are...really great features.
And the app - smooth, easy to use

March 21, 2026
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Reply from bunq

Hey Edward 👋

Thank you for the 5-star review and for sharing your Barcelona story 🇪🇸

We designed features like ZeroFX for exactly those moments to ensure you get the best rate without any hidden fees 🌈

Rated 5 out of 5 stars

Elite paying off

Before stock and crypto invest came with update Elite account had less features . But now it's more 😀because with Elite costs are much lower! Like from 1.99% to just 0.25% with Elite for crypto is nice. And for stocks it's free first 3 month and then 50% discount on trading fee! It's what makes having a better plan worth it, you get better conditions.

March 21, 2026
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Reply from bunq

Hey Mateo 👋

Thank you for the 5-star review ⭐️

We’re happy to hear you’re having a great experience and enjoying the benefits of our bunq Elite plan 🌈

Rated 4 out of 5 stars

Money management works quite well…

Money management works quite well there. I could organize everything in separate pots, whether I wanted to use the money for spending or saving. On core, it’s unfortunately only 5 of such accs…(:

December 1, 2025
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Reply from bunq

Hi Fergus 👋

We appreciate your review and we're happy to hear you're enjoying our savings features.

Regarding the monthly fee, we understand everyone's banking needs are different. That's why we've created a range of plans to suit different lifestyles and budgets, so you can pick the one that offers the best value. For a full pricing breakdown, you can always check the 'Legal Documents' page on our website.

We're always aiming to provide our users a 5-star experience. If you have any suggestions, feel free to share them with us at support@bunq.com 🙏🏼

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Rated 5 out of 5 stars

Delayed payments and overall security

This feautre is nice for most of the time, if you are not paying of suspicious things then you are ok most of the time. security is top🔓

March 20, 2026
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Reply from bunq

Hey Thomas 👋

Thank you for the 5-star review ⭐️

We’re happy to hear you’re having a great experience and enjoying our security features 🔒

Rated 4 out of 5 stars

Not bad

This is a good banking app. the interface is intuitive and I likes how fast all the transfers work, both internal and external ones. The verification process surprisingly was very quick. I know many say about it, but I was very skeptical about it. But no, the registration doesn’t take more than 4 minutes. Furthermore, they give away a pro account for free for the first 30 days...

March 21, 2026
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Reply from bunq

Hi Unai 👋

Thank you for your detailed feedback!

We're happy you're making the most of your 30-day trial of our bunq Pro plan and all the features it has to offer. That's exactly the kind of experience we want to provide 😊

We're always aiming to provide our users a 5-star experience. If you have any suggestions, feel free to share them with us at support@bunq.com 🙏🏼

Rated 4 out of 5 stars

the trial

The 30--day trial let me test everything risk--free, so I'm with them still

March 21, 2026
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Reply from bunq

Hi Antoine 👋

Thank you for your feedback!

We're happy to hear the 30 day trial period gave you the perfect opportunity to test everything out and decided to stay with us 😊

We're always aiming to provide our users a 5-star experience. If you have any suggestions on how we can earn that final star from you, feel free to share them with us at support@bunq.com 🙏🏼

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