Buns From Home Reviews 27

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Absolutely delicious buns! Always freshly baked & cooked to perfection - Cinnamon, Pistachio, Banana & Custard are our faves... My daughter loves them so much, that we got a selection of buns this yea... See more

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Rated 2 out of 5 stars

The double pistachio weekend special failed to look or taste anything like the item I purchased from their Bond St outlet. I also had to wait 45 mins for it to be delivered. The server could no... See more

Rated 5 out of 5 stars

Discovered by accident. Shared Mixed Berry Cheesecake bun with husband. WOW! He has not stopped talking about it since (or that he only got half) . For the quality and size for London price is very r... See more

Company replied

Rated 1 out of 5 stars

Bought a pistachio bun from Baker Street branch which I use regularly. When I ate it I felt a crunch & something sharp stuck into my cheek. I started to gag and thought I’d broken my tooth so spat... See more

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3.7

Average

TrustScore 3.5 out of 5

27 reviews

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Rated 2 out of 5 stars

Wrong communication with deliveroo

Ordered buns from home from deliveroo a few hours ago, and they sent me a piece of focaccia (?) instead of a ham and cheece bun. Dissapointing. :( And I have no idea how that could happen.

August 14, 2023
Unprompted review
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Reply from Buns From Home

Hi Konstantina,

We sincerely apologise for the mix-up with your Deliveroo order. We understand how disappointing it must have been to have not received what you were expecting. We're actively addressing this issue with Deliveroo to ensure this does not happen again moving forward.

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Rated 2 out of 5 stars

Poor customer service

Attended Sloan square brunch this Friday 30th June.

Buns delicious but not happy about paying £17 for 4 buns only to find when I left shop that I was given 3 buns.

June 30, 2023
Unprompted review
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Reply from Buns From Home

Hi Melissa,

Thank you so much for taking the time to share your experience with us! So sorry that you were not given the number of buns you paid for! We would love offer you a refund and to make this up to you, please shoot us an email at hey@bunsfromhome.com. Thank you, and our apologies again!

Britt

Rated 5 out of 5 stars

Absolutely Delicious Buns...👌🏽

Absolutely delicious buns! Always freshly baked & cooked to perfection - Cinnamon, Pistachio, Banana & Custard are our faves... My daughter loves them so much, that we got a selection of buns this year for her birthday instead of a cake... We go to the Holland Park store, the staff are always polite & friendly which is definitely a bonus...👌🏽

March 13, 2023
Unprompted review
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Reply from Buns From Home

Hi Phoenix,

Thank you for your delightful feedback, it warms our hearts to know that we were a part of your daughter's special birthday celebrations.We appreciate your kind words about our Holland Park store staff and will pass this along! Looking forward to serving you more delicious buns and creating more memorable moments!

Rated 5 out of 5 stars

Fresh. Delicious. Fabulous.

What I love about Buns from Home is that everything is not only delicious but FRESH! There's nothing they make that I dont like and the weekend specials are divine.

March 4, 2023
Unprompted review
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Reply from Buns From Home

Hi Richard,

Thank you for your wonderful feedback! It warms our hearts to know that you enjoy everything we make, and we're thrilled that the weekend specials are hitting the mark for you. Looking forward to serving you more fabulous treats in the future!

Rated 5 out of 5 stars

Unbeatable breakfast, lunch and dinner experience!

As croissant lover since very young have tried sooooo many!!! But Buns From Home is unbeatable! Best flavors to try: cinnamon, almond and tiramisu!!!!!!! 5⭐️

March 18, 2023
Unprompted review
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Reply from Buns From Home

Hi Maria,

Thank you for your lovely review! We're overjoyed that our cinnamon, almond and tiramisu flavours hit the spot for you! Your 5 rating is truly appreciated and we look forward to delighting your taste buds again soon!

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Rated 5 out of 5 stars

INCREDIBLE BUNS!

OMG you have no idea! These buns are incredible - fresh and crispy and sweet and savoury. All of the things! HIGHLY RECOMMEND!

March 3, 2023
Unprompted review
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Reply from Buns From Home

Hi Emma,

Your excitement has made our day! We're so glad you found our buns incredible—fresh, crispy, and hitting all the right notes. It's customers like you who make what we do so rewarding! Thank you for the glowing recommendation, we can't wait to have you back for more tasty adventures!

Rated 5 out of 5 stars

Buns from home is simply amazing!

Buns from home is simply amazing! 10/10 could not recommended a more delicious treat! Easy to locate and offers delivery aswell (I have used both!) A must try for anyone!

July 26, 2021
Unprompted review
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Reply from Buns From Home

Hi Hazel,

Thank you so much for your glowing review! We're delighted to hear that you've enjoyed our treats and appreciate your perfect rating. It's fantastic to know our location and delivery options have added to your experience. We look forward to serving you again soon!

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