Disappointing Experience with Promised Premium Design Services
I chose this design team based on their style showcased in their portfolio. I was promised a personalized approach and a high level of work since I opted for the premium package of services. Unfortunately, my experience with this company was disappointing.
The first proposed design did not consider my preferences regarding style, furniture, and color palette, which I had communicated during our meetings. Despite providing detailed feedback, the second iteration still failed to meet the agreed-upon requirements. This gave me the impression that my requests were being ignored.
When I asked for further revisions, the team terminated our collaboration and offered a minimal compensation, which does not reflect the time and money spent.
The outcome of this collaboration: three months wasted, the design left incomplete, and the compensation offered does not match the level of services provided. I cannot recommend this company, especially to those seeking a premium service.