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Rated 5 out of 5 stars

I joined the 21-day Metabolic Reset because it was a good introductory price. The program has been good for moving my workouts to the next level and getting my 73-year-old body on track. I have deci... See more

Company replied

Rated 5 out of 5 stars

Burn 360 is the perfect at-home work out program! Daily workouts are available at the click of a button and they’re fresh, fun, quick, affordable and come with amazing physical and mental results. I h... See more

Company replied

Rated 5 out of 5 stars

I need quick and challenging workouts to fit into my schedule. These are some of the best I have found. I love the tutorial videos, the variety of workouts, and the Seconds Pro app makes it so easy to... See more

Company replied

Rated 5 out of 5 stars

Having done loads of hill walking combined with intermittent fasting over several months and seeing my weight go up and not down, I was frustrated. At 54 years old what was explained on Burn360 made s... See more

Company replied

Company details

  1. Fitness and Nutrition Service
  2. Personal Trainer
  3. Physical Fitness Program

Written by the company

Burn360 is a high-intensity (HIIT) fitness program designed & optimized for women, for the way our bodies (and hormones!) work. Start now and get visible results in just 21 days!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

LOVE this program!

I stumbled across Burn360 4 years ago and have no regrets! The workouts are effective and short. Susan does a great job of planning our workouts and being involved daily. I love the community of ladies here!

January 28, 2025
Unprompted review
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Reply from Burn360

So grateful you're a part of Burn360, Jennifer. You rock, girlfriend!

Rated 5 out of 5 stars

Burn 360 works!

Burn 360 is the perfect at-home work out program! Daily workouts are available at the click of a button and they’re fresh, fun, quick, affordable and come with amazing physical and mental results. I highly recommend Burm 360 to busy working moms like me who don’t have more than 30 minutes a day to exercise yet want to be strong and fit!

January 28, 2025
Unprompted review
Burn360 logo

Reply from Burn360

Thank you so much for being part of Burn360, Kelly!

Rated 5 out of 5 stars

Fabulous work outs!

I've loved doing the Burn 360 program.
Its been the most substainable exercise for me and you get results!

January 28, 2025
Unprompted review
Burn360 logo

Reply from Burn360

Yay! I'm so happy to hear this, Hilary! -Susan

Rated 5 out of 5 stars

45 years old and in the best shape of my life

I’m beyond thrilled to have found Burn360! After crushing the 21-Day Metabolic Reset, I dove straight into the daily workouts—and wow, the changes are incredible! My body is reshaping, muscles are popping up everywhere, and the best part? These workouts take such a short amount of time. Everything’s firming up, and even the stubborn cellulite on my backside is starting to vanish.

Another cool thing -- we just got back from a camping trip, and I didn’t miss a single workout. I brought my dumbbells along, and boom—Burn360 on the go! Before this, vacations usually meant coming home with a few extra pounds, but not anymore. And I’m running again! Using the Burn360 timers makes it so much fun.

The community is another huge win. It keeps me motivated, and it’s full of amazing women. Plus, Susan’s in there every day, cheering us on and offering support. I’m definitely sticking around for the long haul!

January 22, 2025
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Reply from Burn360

Yay! I'm so happy to hear it, Diane! -Susan

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Rated 1 out of 5 stars

Don't recommend

I just wanted the videos, but I was automatically signed up for their recurring community membership and was not aware of it. The same day I was charged for it I reached out and they refused to refund.

January 16, 2024
Unprompted review
Burn360 logo

Reply from Burn360

Hi Shaniece, oh my goodness, I would never automatically sign anyone up for the Burn360 Community membership - it is 100% optional. When I checked your account, I see that you signed up for it and later on you requested to cancel, which we processed for you immediately and confirmed via email. Regardless, I'm sorry you didn't have the experience you expected and I'm thankful you gave Burn360 a try. Wishing you the best on your fitness journey. -Susan

Rated 1 out of 5 stars

New Website Issues

I purchased this product maybe over a year ago, and in the past week received an email to say they were changing their site. I had signed up via my Google account, but when trying to transfer to the new site, this was not an option. In fact, they only had the one option. I enquired about this, but the feedback was twisted. They never answered my question, twice. So, not impressed with the service or having to change sites.

24/1/25
Wow, I finally got a response nearly a year after I wrote my review. Well done Burn60. Even less impressed with your service

February 3, 2024
Unprompted review
Burn360 logo

Reply from Burn360

Hi Susan, I’m so sorry we didn’t meet your expectations. I had a look at your account and the email exchange we had on Feb 1, 2024 and I wonder if there was a misunderstanding. As mentioned in that email, you certainly can create your new account with your Gmail address — I checked and see that we sent you an email invitation the same day, but it was not accepted by you. If you’d like, I’ll be happy to resend it to you in case you missed it. I know you were looking for the “Sign in with Google” button, but as we mentioned in our email exchange, our new platform doesn’t have that integrated just yet so you would just sign in with a username and password. But stay tuned, we're always updating with new features! I do hope you’ll check the new platform out - the gals are absolutely loving it as it’s got SO many more features that we are all using on the daily! Take care, -Susan
P.S. I'm late to reply here on Trustpilot because I had no idea until now that this review was here (they don't notify the business if they don't have an account, which I didn't until yesterday when I saw this review). Please contact me at www.burn360.com/contact in the future.

Rated 2 out of 5 stars

The concept is great but lacks...

The concept is great, but her exercises are not class based, she goes through one routine, then the screen goes blank and she says do 3-5 rounds. If you opt in for daily workouts, she just writes down what to do, no class, nothing. You can get more of a workout from YouTube.

September 18, 2023
Unprompted review
Rated 4 out of 5 stars

Burn360 feedback

Hi, I have just purchased the Burn360 programme and I wanted to say that there is enough in the programme to justify the one off purchase price. Although there is 90 day money back guarantee offer, in my opinion, it would be unfair to do the programme then request a refund. Susan (of burn360) has gone to great lengths to provide helpful workouts, schedules, cooldown, recipes and has produced a very methodical approach and programme. Even if I have few questions on the Cardio workout, I found the customer service team so helpful and anyone purchasing this programme will find it is great value for money for the amount of information and exercise programmes included.

May 2, 2023
Unprompted review
Burn360 logo

Reply from Burn360

Thank you so much for taking the time to leave me a review, Abi! -Susan

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Rated 5 out of 5 stars

Great customer service

I tried out the Burn360 program but I decided it wasn't suitable for me. I requested a refund under the 90 day money back policy, received a swift response and full refund, with no questions. I wanted to leave a positive review as while the program wasn't for me, their customer service was great and they did indeed stick to their promise of a no questions asked refund if you aren't happy for any reason. I hope this review reassures anyone thinking of purchasing :)

April 25, 2023
Unprompted review
Burn360 logo

Reply from Burn360

Thank you so much for sharing your experience, Natalie. Even though Burn360 wasn't the right fit for you, what a nice thing you did to review our customer service. I really appreciate it! -Susan

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