Always a fabulous choice of glassware with beautiful designs at affordable prices with beautiful gift box packaging. Needed my order sent in tight time frames and with a personalised message included... See more
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Highlander in El Paso Texas I work at a public high school in El Paso Texas that borders with Mexico. Our mascot is a Scottish Highlander, we wear Hamilton plaid, and have a bagpipe group. As you c... See more
The tumbler itself is lovely, beautiful shape and quality. Being charged £7.20 flat fee packaging for it is ridiculous. For one little glass! Especially when shipping is £6 according to the website. A... See more
I placed my order by ‘phone and was assisted by a very helpful employee. My item arrived in perfect condition as a result of superb packaging. I really hope I don’t break this glass…but I would most c... See more
Company details
Written by the company
When Donald Kay, a professional crystal cutter, formed Burns thirty-five years ago he focused on one simple thing – producing the finest of Scottish gifts in crystal and glass. Today we are proud of our Scottish heritage but more than that we believe that we produce the finest handcrafted crystal and glass gifts on the market. Brought to you by true masters of their art our message to you is simple – ‘If you are looking for a Scottish gift – gift Burns.’
Contact info
Glencairn Crystal (Factory Shop, G75 0YG, Glasgow, United Kingdom
- 01355 279717
- burnscrystal.co.uk
4.5
Excellent
88 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Easy purchase
December 21, 2025
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€24 import tax by deliverey
€24 import tax by deliverey. No warning for this on your wegstiet.
April 13, 2026
Great service
Ordered online a good delivered on time for when I required then as a gift. Well packaged.
February 16, 2026
Used Burns Crystal before
January 27, 2026
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Beautiful glasses
Beautiful brandy glasses, lovely engraving, nice gift box, perfect birthday gift, sister loved them. Would definitely buy from Burns Crystal again.
January 6, 2026
Easy site to use great product and…
Easy site to use great product and great value and excellent service
November 18, 2025
Great quality glasses
Lovely looking glasses and great quality. Order delivered quickly and safely packed. Can't ask for any more
October 25, 2025
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Slainte Mhath
Ordered a set of 6 from Australia , for my sisters birthday in Scotland ! She absolutely loves them and the cake beautifully packaged. I’ll be back for her birthday next year to get something that matches them. Great option for a nice gift ! Thank you
November 5, 2025
Easy Ordering
The website is easy to navigate. Ordering was simple. The items I ordered were despatched quickly. The big hold up in receipt is US customs in Fort worth, TX.
September 15, 2025
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I've been to Scotland recently and I…
I've been to Scotland recently and I wanted a small piper for my crystal collection. This one is just perfect!
August 8, 2025
excellent Service
excellent Service - product better really good quality and the price was great. would recommend Burns Crystal to anyone.
July 21, 2025
Super speedy delivery and exactly as…
Super speedy delivery and exactly as described.great service
July 9, 2025
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Fabulous Glassware, 5 star service
Always a fabulous choice of glassware with beautiful designs at affordable prices with beautiful gift box packaging. Needed my order sent in tight time frames and with a personalised message included which Burns Chrystal prossed effortlessly. 5 star customer service. This was my 4th order from Burns Crystal and I will continue to use them again and again as they make for perfect gifting to treat loved ones
July 7, 2025
Incorrect item received
When I first received my purchase it incomplete I was throughly disappointed, I contacted company direct and it was rectified immediately and and they sent out what was missing the same day.
April 19, 2025
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