I have been on and off a certain tablet during my weightloss journey. Burst health understand my needs and have re prescribed the tablet to me each time I have needed it. It maybe a bit more expensi... See more
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Review summary
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Company details
Written by the company
Online medical centre & medicine delivery Australia-wide
Contact info
Australia
- bursthealth.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 24 hours
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Prompt delivery
Prompt service and delivery
I did not receive my delivery
I did not receive my delivery. Customer service advised to lodge an inquiry with Aus post. Aus post says it has been delivered.
I need my medication asap but instead of refunding me so I can get my meds elsewhere I must wait days on end for Aus post to do an investigation, which they have already stated they won’t be doing.
So because Aus post are incompetent and burst health do not request signatures upon delivery I lose both my money and medication. The right thing to do is keep your customer happy so they return back but no they would prefer an unhappy and unmedicated patient. Good job I will make sure I tell anyone I know not to use this business
Was pretty good for first time…
Was pretty good for first time ordering.
Was sent promptly which I was very happy with.
They were easy to deal with and sent…
They were easy to deal with and sent the follow up order on time
Easy consultation process and prompt…
Easy consultation process and prompt delivery.
I love the convenience of being able to…
I love the convenience of being able to do this from home . Service is fast , and reliable.
Makes life easier and happy to be using…
Makes life easier and happy to be using burst
Quick
Quick, respectful and efficient. Took the stress out of the situation and medication has helped a lot
great service
as always great company to deal with, very reliable service and always willing to help
Burst health excellent service
Bursthealth provide very good medical advice and reliable medication delivery
Overall it was an excellent experience
Overall it was an excellent experience, it was easy straightforward. I highly recommend using this service
The service is and communication is…
The service is and communication is above excellent
Great service
Supportive & completely judgement-free!
Burst Health made what could have been a really uncomfortable experience feel easy, supportive and completely judgement-free. When you’re reaching out for medical advice, that kindness and respect makes all the difference — it helps you feel safe, heard and confident that you’re doing the right thing for your health.
The whole process was simple, professional and genuinely caring from start to finish. I’m so grateful for how approachable and understanding the team are. It’s rare to find healthcare that feels this supportive. Highly recommend
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