Busbooking.dk Reviews 910

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Truly Recommended! I booked a bus for the company to take us from Cph to Odense for our offsite and I could do it even with short notice! The bus was nice and clean and the drivers were very h... See more

Company replied

Rated 5 out of 5 stars

Our bus was on time both ways. We had trouble getting to our destination, as the suggested route (Google maps) included a bridge that was too low for the bus to pass under, but the driver was very... See more

Company replied

Rated 5 out of 5 stars

Quick reaction from the Busbooking, loyal to last minute changes of the route, great service and professional drivers. thanks a lot!

Company replied

Rated 5 out of 5 stars

Had a wonderful experience. Both with coordinating thru Busbooking and the driver. I worked with Kim, who was an absolute pleasure to work with. Our bus driver was prompt and on time and semi-friendly... See more

Company replied

Company details

  1. Bus Charter
  2. Bus and Coach Company
  3. Bus Company
  4. Bus Tour Agency
  5. Tour Operator
  6. Web Collaboration Platform

Written by the company

Busbooking blev stiftet i 2018 med visionen om at gøre busbranchen lettere tilgængelig for den almindelige bruger. Og gennem digitalisering blev resultatet en beregningsplatform, hvor alle, der kender sine rejsedetaljer, kan få en strakspris på ganske få minutter, og hvor de er total transparens iht. faciliteter, prisstruktur osv. Og hvor mindre lokale busselskaber får muligheden for at eksponere sig og sin forretning i et marked, der ellers ofte er domineret af de større markedsaktører. Vores platform bliver i dag benyttet af flere tusinde brugere. Og gennem tiden har vi booket mere end 30.000 busrejser for vores kunder, der alle har haft særlige og forskelligartede behov i forhold til netop deres behov.


Contact info

4.8

Excellent

TrustScore 5 out of 5

910 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Everything went well

April 15, 2026
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Reply from Busbooking.dk

Hi Vladimir

Thank you for your review. We’re pleased to hear that everything went well and that your experience met your expectations 😄

We appreciate your feedback and hope to assist you again on a future trip.

Kind regards
Magnus Dencker Pedersen 🚌😊

Rated 5 out of 5 stars

Quick reaction from the Busbooking

Quick reaction from the Busbooking, loyal to last minute changes of the route, great service and professional drivers. thanks a lot!

March 18, 2026
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Reply from Busbooking.dk

Hi Oleksandra

Thank you for your kind review. We’re very pleased to hear that you experienced quick responses from our team and that we were able to accommodate your last-minute route changes 🙌

We also appreciate your positive feedback about our service and drivers. Thank you for choosing Busbooking – we hope to assist you again in the future.

Kind regards,
Magnus Dencker Pedersen 🚌😊

Rated 5 out of 5 stars

All went as expected

All went as expected. good service.

February 24, 2026
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Reply from Busbooking.dk

Hej Esarmadi

Thank you for your review. We’re pleased to hear that everything went as expected and that you experienced good service throughout the trip 🙌

We appreciate you taking the time to share your feedback and hope to welcome you again on a future journey.

Kind regards
Magnus Dencker Pedersen 🚌😊

Rated 5 out of 5 stars

Simple booking

Easy to book, affordable price and friendly driver.

January 22, 2026
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Reply from Busbooking.dk

Hi Maria

Thank you for your positive review. We’re pleased to hear that you found the booking process easy, the price affordable, and that you had a good experience with our driver 🙌

We truly appreciate you taking the time to share your feedback and look forward to welcoming you again in the future.

Kind regards
Magnus Dencker Pedersen 🚌😊

Rated 5 out of 5 stars

Stor fornøjelse

Nem kommunikation og booking. Service-minded chauffør og punktlig pick-up/drop-off.

June 30, 2025
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Reply from Busbooking.dk

Hej Frederik

Tusind tak for din anmeldelse! Det glæder os at høre, at både kommunikationen, bookingen og selve turen har fungeret så godt 🙏

Vi sætter stor pris på dine ord om både chaufføren og punktligheden – og ser frem til at hjælpe dig igen i fremtiden.

Med venlig hilsen,
Magnus Dencker Pedersen 🚌😊

Rated 5 out of 5 stars

God service!

May 16, 2025
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Reply from Busbooking.dk

Hej Elin

Tak for din anmeldelse! Vi er glade for, at du oplevede god service – det er lige præcis, hvad vi stræber efter 🤩

Vi håber at kunne byde dig velkommen igen!

Med venlig hilsen,
Magnus Dencker Pedersen 🚌😊

Rated 5 out of 5 stars

Professional and reliable

Friendly, professional and reliable. Excellent service by the busdriver.

November 29, 2024
Unprompted review
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Reply from Busbooking.dk

Dear Bjarni,

Thank you so much for your kind words! We are thrilled to hear that you found our service friendly, professional, and reliable. Our drivers take great pride in ensuring a pleasant and safe experience for all passengers, and your feedback truly encourages us to keep delivering at our best 😊

Should you need our services again, we’ll be more than happy to assist you. If there’s anything we can do to make your experience even better, please don’t hesitate to let us know.

We look forward to welcoming you back onboard! 🤩

Best regards,
Magnus Dencker Pedersen 🚌😊

Rated 5 out of 5 stars

Professional service

Smooth service - from the first contact to being dropped off by the bus. Highly recommend!

November 12, 2024
Unprompted review
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Reply from Busbooking.dk

Hi Yuriy,

Thank you so much for the kind words and recommendation! We’re thrilled to hear that everything, from the initial contact to the final drop-off, met your expectations. It truly means a lot to us to provide a smooth experience from start to finish 🌞

We look forward to hopefully helping you again in the future!

Kind regards,
Magnus Dencker Pedersen 🚌😊

Rated 5 out of 5 stars

Magnus and the team are excellent

Magnus and the team were always on time and very professional. A pleasure to work with. Busses were of excellent quality and Drivers friendly.

September 27, 2024
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Reply from Busbooking.dk

Dear Muhammad,

Thank you so much for your kind review! It means a lot to me and the entire team to hear that you had such a positive experience with our service. Punctuality and professionalism are top priorities for us, so we’re thrilled that you appreciated those aspects 🤩

We’re also glad that the buses and drivers met your expectations. It has been a pleasure working with you, and we look forward to assisting you again in the future!

Best regards,
Magnus Dencker Pedersen 🚌😊

Rated 5 out of 5 stars
Busbooking.dk logo

Reply from Busbooking.dk

Hello Kirsikka,

Thank you very much for your review! We're thrilled to hear you had a good experience and appreciated the customer service!

Kind regards,
Alexander 🚌

Rated 5 out of 5 stars

Very good

Very good. On time :)

September 17, 2024
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Reply from Busbooking.dk

Thank you for your kind words! We're glad to hear everything was on time 😊

Kind regards
Alexander 🚌

Rated 5 out of 5 stars

Great service

Amazing service!

August 10, 2024
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Reply from Busbooking.dk

Hejsa

Tak for den super fine anmeldelse – jeg/vi bliver så glade, fordi vi virkelig ønsker, at give alle vores kunder en god oplevelse, i samarbejde med de busselskaber vi arbejder sammen med😊.

Jeg håber, at du/I vender tilbage, hvis I har brug for tilbud på buskørsel en anden gang, eller måske vil fortælle om os, hvis andre skal bruge en bus 🚌

God sommer 🚌

De bedste hilsner fra
Rikke Kjems

Rated 5 out of 5 stars

Very good experience

The bus was on time, it was clean and it was no problem for the driver to make an extra stop to pick up the rest of the group.
The driver had cold drinks onboard when the group boarded the bus at Kastrup airport.
The Busbooking company took extra good care of us, the price, contact person and all our communication was good. Thank you so much.

August 4, 2024
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Reply from Busbooking.dk

Dear Anna,

Thank you so much for taking the time to share your wonderful experience with us! We're delighted to hear that everything from the punctuality of the bus to the extra stop for your group met your expectations. It’s fantastic that you appreciated the cold drinks onboard, and we’re glad to know our driver made you feel comfortable and well taken care of 🌞

Our team is committed to providing excellent service, so it's great to hear that the booking process, communication, and pricing were all to your satisfaction. Your kind words truly mean a lot to us, and we'll be sure to pass along your compliments to the entire team.

We look forward to serving you again in the future and being a part of more of your journeys 🚌

Warm regards,
Magnus, Busbooking

Rated 5 out of 5 stars

God service

God service

June 30, 2024
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Reply from Busbooking.dk

Hej Maria

Tak for den super fine anmeldelse – jeg/vi bliver så glade, fordi vi virkelig ønsker, at give alle vores kunder en god oplevelse, i samarbejde med de busselskaber vi arbejder sammen med😊.

Jeg håber, at du/I vender tilbage, hvis I har brug for tilbud på buskørsel en anden gang, eller måske vil fortælle om os, hvis andre skal bruge en bus 🚌

God sommer 🚌

De bedste hilsner fra
Rikke Kjems

Rated 5 out of 5 stars

All went well

May 27, 2024
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Reply from Busbooking.dk

Hi Kati,

We are incredibly happy that you had a good experience! It pleases us to know we provide a good service, since we prioritise good service in collaboration with our drivers 😊.

We sincerely hope that you will recommend us to friends and family, and that you will come to us if you ever need a bus again 🚌

Kind regards,
Magnus Dencker Pedersen

Rated 5 out of 5 stars
Busbooking.dk logo

Reply from Busbooking.dk

Hej Belinda

Tak for den super fine anmeldelse – jeg/vi bliver så glade, fordi vi virkelig ønsker, at give alle vores kunder en god oplevelse, i samarbejde med de busselskaber vi arbejder sammen med😊.

Jeg håber, at du/I vender tilbage, hvis I har brug for tilbud på buskørsel en anden gang, eller måske vil fortælle om os, hvis andre skal bruge en bus 🚌

God eftermiddag 🚌

De bedste hilsner fra
Rikke Kjems

Rated 5 out of 5 stars

Great customer support & the driver is…

Great customer support & the driver is always on time.

December 8, 2023
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Reply from Busbooking.dk

Hej Natalia,

Tak for den super fine anmeldelse – jeg/vi bliver så glade, fordi vi virkelig ønsker, at give alle vores kunder en god oplevelse, i samarbejde med de busselskaber vi arbejder sammen med😊.

Jeg håber, at du/I vender tilbage, hvis I har brug for tilbud på buskørsel en anden gang, eller måske vil fortælle om os, hvis andre skal bruge en bus 🚌

God eftermiddag og god jul 😊

De bedste hilsner fra
Rikke Kjems

Rated 4 out of 5 stars

God service

November 28, 2023
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Reply from Busbooking.dk

Hej Connie

Tak for den super fine anmeldelse, godt at høre at servicen var god – jeg/vi bliver så glade, fordi vi virkelig ønsker, at give alle vores kunder en god oplevelse, i samarbejde med de busselskaber vi arbejder sammen med😊.

Jeg håber, at du/I vender tilbage, hvis I har brug for tilbud på buskørsel en anden gang, eller måske vil fortælle om os, hvis andre skal bruge en bus 🚌

God dag 🚌

De bedste hilsner fra
Magnus Dencker Pedersen

Rated 5 out of 5 stars

It was as planned

November 25, 2023
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Reply from Busbooking.dk

Hi Mauro,

We are incredibly happy that you had a good experience! It pleases us to know we provide a good service, since we prioritise good service in collaboration with our drivers 😊.

We sincerely hope that you will recommend us to friends and family, and that you will come to us if you ever need a bus again 🚌

Kind regards,
Magnus Dencker Pedersen

Rated 5 out of 5 stars

Nice trip in a modern bus

Easy communication, everything as scheduled, modern clean bus - good trip!

November 15, 2023
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Reply from Busbooking.dk

Hi Moritz,

We are incredibly happy that you had a good experience! It pleases us to know we provide a good service, since we prioritise good service in collaboration with our drivers 😊.

We sincerely hope that you will recommend us to friends and family, and that you will come to us if you ever need a bus again 🚌

Kind regards,
Magnus Dencker Pedersen

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