Bus Éireann Reviews 

My wife & I were in Waterford on Sunday 4/8.We decided to take the 2.40 Bus (route55) home to Tipperary.
After 15 mins no sign of the bus.I asked a bus driver who informed me that the express bus was cancelled but another bus would be along shortly but this never arrived.
After 25 mins waiting I met with the inspector who informed me that the 2.40 bus was cancelled & the nect scheduled bus was the 3.40.
This is a disgrace.it was bad enough that the bus was cancelled but they didn't have the manners or courtesy to inform their customers,surely a system should be introduced like the trains to keep their passengers informed.
It is a blatant disregard for people &
we are being encouraged to use public transport this type of behaviour does not help promote the service.
The bus itself was very comfortable once it did arrive.

I was standing at the bus stop with my hand out and the bus drove past I had to run after it he saw me and then stopped as I got on he shouted at me saying I should’ve been at the stop wich I was with my hand out and nearly didn’t leave me on the bus disgraceful carry on

The bus driver on the 245x today was so nice to everybody and a young kid after an incident which delayed the bus , the service was amazing . Thank you driver

Bus was meant to come at 1.50 on the app it has now sed 2.30 then got delayed to 3.55 to not show up this is every day am fuming

Enjoying the ride on bus32 with miss carolines entertaining music and company! Very relaxed trip to home.

He didn't go on the green light 2 times in a row. And it's now delayed for my stop for 9 mins. And I am running late for a VERY IMPORTANT CLASS.

Got the 12am bus x2 from dublin airport to gorey last night .. night mare trip from beggining to end . Arrived late . Driver pulled into wrong bay .. took him 30 minutes to load maybe 25 people .. took wrong turns on way into city center station .. picked people up at a stop and spent a few minutes on his phone going through WhatsApp. Lady had to ask drive to turn much fown as he had some shutvjass playing really loudly .. took over 2 hours 30 minutes to get to gorey .. shocking.. the wexford bus that left the airport at 1am pull in behind us 2 minutes later in gorey .. never again would I travel with bus eireann.. id rather walk .. imagine getting from france to dublin quicker the dublin to gorey ..

One star is very generous… the worst service in whole Europe, the most expensive and complete crap. You are lucky if they even arrive. Timetables doesn’t exist - crap

Was on the 109x bus today at around 20 past 1, my phone had died while i needed to make a call to someone, the bus driver kindly gave me a lend of a charger until i got off personally had a very good experience great thanks to the bus driver 😊

Ghost buses. Bus arriving soon, then disapears, for over two hours. Shambles of a company

Route 329. Bus driver was cheeky and rude and made very sensitive comments towards me and my friends. All i wanted was to buy a ticket.

The 109x is a disgrace
Empty bus looked at the hands out and decided he just wasn't going to stop
They cancel buses with no notice
Sick of the service and it's the only one we have to get to and from cavan to Dublin for hospital apps etc
Had enough now. Disgraceful service

I was getting the 3.30 bus from knockbridge into Dundalk bus station I was stood up and waving and the bus driver just drove past me and I ran after him and tried waving the bus down and it never stopped I ended up paying a taxi 15 euro for the exact same distance when I could have paid 77 cent on a child’s leapcard absolutely fuming worst service ever !!!

We had a very disappointing experience with both the app and the bus service in Cork. The app is poorly designed, difficult to navigate, and not user-friendly at all. It was confusing not only to locate where we want to go, to figure out how to buy a ticket in the first place, but even access tickets that had already been purchased. We spent around 15 minutes trying to find the approximate location, and figure out how to find the operator name, which was missing in the list. To make matters worse, the 208 bus route was missing from the list, making it even more difficult to use the app properly.
When we asked the bus driver for help locating our purchased ticket, he was extremely rude and unhelpful. Rather than assisting us with an issue caused by the app, he insisted that we buy another ticket. We ended up paying twice because of a problem that was not our fault.
A ticketing app should be simple and reliable, and staff should be willing to help passengers when issues arise. Unfortunately, neither the app nor the customer service met even basic expectations. I hope significant improvements are made to the app's functionality and that drivers receive better customer service training.

This company is a disgrace. You simply can't trust the timetable of this garbage service. The buses are never on time—never. They're not just 5 or 10 minutes late; sometimes they make you wait more than 30 minutes, or they don't even bother showing up at all.

I've been living in this country for three years now, and since the day I first set foot here, nothing has changed. The service is still absolutely terrible. PURE GARBAGE.

Truly awful service, consistent cancellations and ghost buses with 0 explanation. The most unreliable bus service I have ever had the displeasure of using.

Bus 225 from city to ballygarvan never comes I always end up getting a taxi

I had this woman driving the 115 I got it from maynooth to Clane she was rlly nice and such a good smooth calm driver and her bus was rlly clean and while I was getting on she was very lively and her mood just made my day nicer 🥰🥰hope you guys can get more drivers like her xx

The new 310 drivers don't wait for you even if they see you running towards the bus stop. It was only a matter of 5 seconds and he decided that he was to impatient just for 5 second absolutely horrible service tell your drivers to be more patient.

So sick of this company between the 103 and 105 routes. I could name 20 complaints about them between showing up whenever they feel like it, driving by stops when the seats are full and not just letting some people stand. I’ve been stranded by this bus company multiple times. Funny how I never have an issue with Go Ahead or Dublin Bus.