Business Class Guru Reviews 897

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their helpfulness, patience, and extensive knowledge. Many people found the pricing to be excellent, often securing great deals. The customer service is frequently described as superb, with reviewers appreciating the prompt and efficient response times. However, some customers also noted issues with pricing, mentioning that the final cost was higher than initially quoted or what could be found elsewhere. A few other people also felt that there was miscommunication or that the agent was not as courteous as expected.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the professionalism and... See more

Price

Consumers generally express satisfaction with the pricing. Many reviewers appreciate finding reasonable... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness,... See more

Response time

People report positive experiences with response times. Customers consistently praise the promptness and... See more

Based on these reviews

Rated 5 out of 5 stars

Our Business Class Guru Mike provided excellent service. We now have two Business Class route trip tickets to Australia for a song. Mike helped me through the process of accessing frequent flier miles... See more

Company replied

Rated 5 out of 5 stars

Jana was very helpful and knowledgeable She was also very understanding when we needed to make adjustments and alter our original itinerary before we booked. She also helped us update information so t... See more

Rated 5 out of 5 stars

Both the pricing and the service were exceptional. This is a highly professional outfit that excelled in every measurable way. One thing is for sure, I will be using Business Class Guru in the future.... See more

Company replied

Rated 5 out of 5 stars

I am an older, single traveler planning a first trip to Africa. Mitchell was so very kind and patient when my initial indecision required more time and effort on his part. This is my second internat... See more

Company replied


Company details

  1. #106 of 199 best companies in Travel Agency

Information provided by various external sources

Discount Business class flights - why pay more? Let Business Class Guru give you an instant quote on business class flights.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

897 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Blake got back to me quickly

Blake got back to me quickly. Detailed my options and explained all the "little things" about the travel I was going to take. He was prompt and very professional , but also friendly and easy to communicate with...

March 9, 2026
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Rated 1 out of 5 stars

If It Sounds Too Good ....

I had to state what I wanted several times, and it never seemed like I was understood. Mike booked an outgoing ticket using my United points and credit card, but it didn't go all the way to my destination. A return ticket was attempted with a different credit card and even tho my card said pending. I never got booking record for that flight. I locked both my cards at that point and there was another attempt made on my card. Don't use the service. They're hustling hard. I wish I had booked nothing with them as I've now had to piece meal my whole trip.

February 19, 2026
Rated 5 out of 5 stars

Great prices and great service

Yana was very helpful in recommending flights - especially with short layover times on some options. She is very knowledgeable about different airports and airlines. Great to have someone like her on our team.

February 20, 2026
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Rated 5 out of 5 stars

Yana listen carefully to my needs

Yana listen carefully to my needs, try to improve upon my itinerary, and was helpful in accomplishing the purchase of my business class tickets using the routing I needed. Thank you, Yana.

February 16, 2026
Rated 5 out of 5 stars

Leslie Yu

Leslie Yu is very prompt and communicative. I trust that he is finding the best deals for us.

January 9, 2026
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