BusinessRocket Reviews 1,531

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with communication and responsiveness, experiencing delays in receiving updates or answers to their questions. A few other people also felt that the service did not meet their expectations regarding specific processes, such as ITIN applications, leading to missed deadlines and inconvenience.

What people talk about most

Staff

Consumers generally find staff to be highly positive, praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, praising the efficiency, professionalism, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professionalism, responsiveness, and... See more

User experience

Users describe positive interactions with the user experience. Many customers highlight the intuitive website... See more

Response time

Reviewers mention positive feedback about response times. Customers frequently praise the prompt and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Agustin was fantastic with the following up with the updates weekly. Whether it's the company's process or whether he decided to do those follow ups himself, it's absolutely amazing. I loved it. The m... See more

Rated 5 out of 5 stars

Great support Jason was really helpful supporter who resolved my issue successfully on time and followed up on my cases with their team to further update me. He was very responsive and kind, I'd st... See more

Rated 5 out of 5 stars

Business Rocket has been exceptional. I've trusted them for years with my taxes and IRS dealings, as well as establishing a small business. They have always been diligent and attentive to all of my ne... See more

Rated 5 out of 5 stars

I've used businessrocket to set up 4 entities now and its a breeze. Ryan Fernandez made the the process very clear and practically did all the work for our company while providing us live updates. T... See more


Company details

  1. #4 of 6 best companies in Company Registry
  2. #8 of 25 best companies in Business Administration Service
  3. #113 of 246 best companies in Business to Business Service
  4. #29 of 85 best companies in Legal Services
  5. #2 of 3 best companies in Professional Organizer
  6. #8 of 14 best companies in Tax Preparation Service

Information provided by various external sources

Registering your business is easy, what about everything else? BusinessRocket holds your hand throughout the business journey. Our Signature START, GET, GROW, MANAGE philosophy allows us to work with clients no matter what stage their businesses is in.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Business Rocket has been exceptional

Business Rocket has been exceptional. I've trusted them for years with my taxes and IRS dealings, as well as establishing a small business. They have always been diligent and attentive to all of my needs. Wonderful company and wonderful people. Big thanks to some of the team members including Anna, Leana, Ethan, Hanna, and Alex!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

To the Moon with BusinessRocket.

We are very happy with the service provided by BusinessRocket. They guided us through the complex IRS 501(c)(3) process with clarity and professionalism.

Alex and his team made each step easy to understand, handled the paperwork efficiently, and kept us informed throughout.

Being approved as a non-profit corporation is essential for our organization’s mission, and

BusinessRocket helped us achieve this important milestone. We truly appreciate their expertise, responsiveness, and dedication to helping organizations like ours succeed. Highly recommended for anyone navigating the non-profit formation process.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful Trademark Experience

We worked with Alex and he took all the worries out of going through the Trademark experience. He provided valuable input and kept us updated throughout the process. He is very knowledgeable and great customer service.

October 14, 2025
Rated 5 out of 5 stars

Ease of service

The process is streamlined and easy. If you end up with issues, you can easily reach out and take care of them.

October 14, 2025
Rated 5 out of 5 stars

Excellent Service

Simon Shah was very patient explaining everything. He guided me through various topics. I appreciate his help and knowledge.

October 9, 2025
Rated 5 out of 5 stars

Great experience

Great experience! Jason was very helpful and always responded in a timely manner. I would recommend for your business!

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

experience with businessrocket.com

I spoke with Jason Malik from businessrocket.com support today. The conversation was pleasant, and I’m hoping for a positive experience with their service. I’ll share updates as things progress.

October 7, 2025
Unprompted review
Rated 4 out of 5 stars

Customer review

I would give 5 stars, but you sent another notice stating the same process was needed to be done again after it was complete.

September 25, 2025
Rated 5 out of 5 stars

One stop shop

Businessrocket took care of everything from start to finish with ease. From helping me set up my company to the Sellers permit and the business license really a one stop shop! Would recommend to everyone I know.

September 29, 2025
Rated 5 out of 5 stars

A great team

The team at Business Rocket are very professional and helpful. Plus their technology system works well regarding alerts for things to be done and keeping you up to date with where things are at. On top of that, in comparison to many other firms, they are cost effective.

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly, thank you all together so much for your service. Thank you Sam for advice and information in bank stuff and Agostin for your great effort for getting the EIN. I appreciate your diligence.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

Thank you for your response.

I understand that working with the IRS is complex and often beyond your control. However, when a service is presented as support for navigating such bureaucratic processes, the client expects not only persistence, but also clarity, transparency, and accountability throughout.

My concern is not about the delays themselves, but about how they were managed. If clear terms, risks, and timelines had been presented from the beginning, I would have been able to make a more informed decision. Unfortunately, that clarity was missing, which led to disappointment.

If your company believes it bears no responsibility in this matter, I am willing to publish our full correspondence and let the public assess the role and accountability of each party.
I hope this experience helps your team reevaluate its service approach and improve future client interactions.

September 23, 2025
Unprompted review

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