Busy Beans Organic Reviews 279

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the organic products, often highlighting their freshness, fragrance, and taste, which many find superior to supermarket alternatives. The delivery service is frequently mentioned as fast, efficient, and reliable, with items arriving promptly and well-packaged. Many appreciate the competitive pricing and the wide range of organic options available, often noting products they cannot find elsewhere. However, some people experienced issues with their orders, including incomplete shipments or products that did not meet their expectations in terms of quality or taste, such as bitter savory or hard figs. A few other people also felt that product details, like the country of origin or specific ingredients, could be clearer on the website.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising the organic range, good... See more

Quality

People report positive experiences with quality, often praising the high quality of ingredients, organic... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting prompt and... See more

Order

Users describe ambiguous interactions with order experiences, with many reviewers reporting fast delivery,... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the reasonable and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order arrived in two shipments but the first package did not state this was only partial and there was a prompt email asking me to review my order so I assumed the package had my complete order. O... See more

Rated 5 out of 5 stars

Lovely fresh and bright colour, lovely taste , totally much better quality than anything I could get in the supermarkets. I am making cayenne pepper cold oil infusion to use for a pain relief salve to... See more

Rated 5 out of 5 stars

First order with busy beans organic and it was most successful. The correct product was delivered promptly and well packaged. Will be happy to order from busy bean organic again in the future.

Rated 5 out of 5 stars

Top quality organic fresh product ... yes it is dried but a dried product that has been stored a long time loses it's potency and Busy beans is always full of fragrance and flavour... love opening th... See more


Company details

  1. Organic Food Store
  2. Natural Foods Store

Written by the company

Organic & Natural Wholefoods - Vegan, Vegeterian, Gluten Free, Keto, Lectin Free


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

279 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Bit misleading

TI purchased the buckwheat from this company expecting the country of origin to be Eastern Europe which is how it was advertised.
Disappointed to find that it was grown in China.
After saying that it was well packaged, delivered on time and good value for money.
I felt that the product details should be made much clearer.

May 11, 2026
Busy Beans Organic logo

Reply from Busy Beans Organic

Hello Alan,

Thank you for your feedback, and we sincerely apologise for the disappointment caused.

We completely understand your concern regarding the country of origin information. We are currently reviewing this across our product pages, as origin details can unfortunately become misleading when batches change from time to time depending on availability and supply. As a small team managing multiple platforms and a high volume of updates, it can sometimes be difficult for us to update every listing immediately when a batch changes. While this is not an excuse, we fully appreciate how important origin information can be when making a purchase decision.

To help prevent similar confusion in the future, we will be reviewing and removing country of origin details from product pages where consistency across batches cannot be guaranteed.

If there is anything further we can assist you with, please do not hesitate to contact us.

Kind regards,
Busy Beans Team

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Rated 4 out of 5 stars

First ordrt

My first order was carefully packed and delivery was fast.

I gave 4 star because the cayenne pepper lacks heat.

I reached out to customers service and had a quick response

Overall I am happy and would recommend.

May 5, 2026
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Rated 1 out of 5 stars

Not receive anything?

April 13, 2026
Busy Beans Organic logo

Reply from Busy Beans Organic

Hello Martin,

I hope you are well.

Firstly, we would like to sincerely apologise again for the delay and inconvenience caused during this order. We understand how frustrating this experience must have been.

Upon reviewing the full order history, we can see that both the original parcel and the replacement were returned to us due to an incomplete delivery address. As soon as we were able to confirm the full and correct address details with you, we promptly arranged re-dispatch, and the order was successfully delivered on 30th April.

While we fully appreciate your frustration during the process, the issue unfortunately arose due to the incomplete address provided at the time of ordering, which was outside of our control.

We always aim to provide the best possible service, and we appreciate all customer feedback as it helps us improve our processes and support.

Kind regards,
Busy Beans Team

Rated 5 out of 5 stars

Very happy with my order

Very happy with my order. This is the second time I ordered directly from the company. Found their products in a shop in Broadway market in London but unfortunately not near where I live so I looked online & found the company very convenient, arrived quickly. Very good organic range of products.

April 7, 2026
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Rated 5 out of 5 stars

Excellent staff

Good products and very helpful staff. Even write additional information on package to assist in delivery to my house and not to neighbouring property.

April 8, 2026
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Rated 5 out of 5 stars

High quality ingredients

This is my second order from Busy Beans. My order was again sent quickly. The ingredients are of very high quality. The packaging is really functional and attractive.

March 5, 2026

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