I ordered knives one weeks ago
I ordered knives one weeks ago, but I can't get any email with paying link or something. It is very bad site NOBODY SHOP WITH THEM!!!
August 30, 2026
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2.8
Average
3 reviews
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Butcherbuddy
I ordered two IVO knives from Butchers Buddy on 4 June 2026. It took several days for them to respond to my initial email enquiry. Once they did, I made a bank transfer for the full amount of £39.90.
Butchers Buddy provided me with a Post Office tracking number, but as of today, the Post Office tracking still shows that they are expecting the parcel and have not yet received it.
I have emailed Butchers Buddy twice regarding this issue and have not received any response. Today, I emailed them again, attaching a copy of my bank transfer receipt for £39.90. If I do not receive a satisfactory response, I will escalate the matter further.
Based on my personal experience, the customer service has been very poor. I have experienced delays, a lack of communication, and my order has still not been dispatched. Unfortunately, I cannot recommend Butchers Buddy based on my experience.
June 4, 2026
Terrible Service
Terrible Service, in fact no service at all.
Placed an order, received the Order confirmation but never received the payment link as per their process. Called them multiple times, and never get the solution. They never called back even and were least bother to assist with the order fulfillment.
Would never even think of ordering again.
April 27, 2026
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