Buy Myhouse Reviews 

My previous review was removed and I still stand by it.

This company and all of their ilk are con artists and scammers. They will string you along to the eleventh hour and then drop the price on you. They do not communicate and are utterly unprofessional. Avoid them all at all costs.

Emailed 3 times. Tried getting a cash quote on website twice. No answer wasn’t of time

A professional service from start to finish. Excellent at keeping in touch and supporting us throughout the process.

I keep receiving unsolicited emails from this company and have no idea how they even got my email address. Be very, very careful. Look at all the negative reviews! Every reply from BMH claims ‘we have no record’ or ‘you’re not on our system’ or ‘please post this about another company, it’s not us’! How can this be with every single bad review????

It’s obvious that they are ripping people off and just steamrolling over the negative reviews. They will do exactly the same to me. Shameful ripping people off.

Very poor. My experience is that Buy My House are not transparent and Mia sell

I have just checked their website they claim " featured in London evening standard" zero results found on evening standard web site. Also the claim rated 4.5 🌟 of 5 🌟 rating on ??? Where by who???
One lie and one deception. Check for yourself before contacting these people.

my experience £967.00 it cost me dealing with this company.
Concerned about the bad reviews, I should add they assured me where not about them they are faked by competition. 🤔 Didn't ask what reviews I had read. FYI call handling and director said word for word same thing🤷.
Legal fees paid upon completion, blaa blaa BS.
Offered these the time to get a survey, put the house in auction or on open market and even allow viewings. Ahead of date I wanted to complete. All we had to do was exchange contracts and they pay 10% deposit. Tying us both into agreed sale price.
I asked them to survey property, gave permission for them to advertise it ahead of fixed completion date, even allow potential buyers to view.

Need to sell quick put your house in auction at the very least speak to an auctioneer before dealing with anyone like these.

This company assured me all the reviews " they are all fake from our competitors". They didn't ask what reviews or what website.

I’m am writing this review to warn others about using Buy-my house A.K.A Imperial Acre Estate’s.

I am the executor of my late aunties estate, which includes a property valued at £175,000.

I first contacted them in August 2020, and they offered me £155,000 over the phone and said that they could complete within a week. I accepted this.

They then sent someone round to view the property and take photographs, they then changed their offer to £140,000. I declined this offer.

A week or so later they phoned me up and offered me £145,000, once again I declined their offer.

They continually cold called me, they raised their offer to £147,000. They told me that they would take care of all solicitors fees associated with the seller, that they were a cash buyer and would complete within one week. I accepted this on 18/11/2020 and everything was set in motion.

Once I had accepted I completed all relevant forms in a timely manner, but there was constant delays on their side. Then on 18/02/2020 (3 months later) they were in a position to complete the sale- I signed the final contract and transfer of deeds. I then heard from my solicitor that BMH could no longer proceed at the agreed price of £147,000 but could now only proceed at a new price of £132,000. I declined this offer and the deal broke down.

I have wasted 4 months, I am now left with solicitors fees of £900 and have had to re-market the property.

My family and myself have been left very distressed by our dealings with this company and I would strongly advise everyone to not use this company as they will prey on your desperation and naivety.

I am currently seeking legal advice and have reported them to the property ombudsman but although ‘gazundering’ is unethical it is not illegal. Buy My House or Imperial Acre obviously know this and judging by other people’s reviews it seems to be their business model.

If they reply to this review I expect the reason they give for the low ball offer to be that there was uncertainty with the housing market due to COVID. COVID has about for a year prior to the agreed sale. We are now in may and the housing market is still in a strong position.

For anyone reading this there are many other reputable companies that will buy your house for cash, so please for your own benefit stay the hell away from this one!

Price agreed, multiple calls to confirm the price won't change, emails from their in house legal representative chasing the sale, solicitor fees paid for, but ONLY UPON COMPLETION! This is very cleverly worded and they know exactly what they are doing.
As others have stated, they take advantage of your desperation, they push to exchange and complete on the same day.
Then on the ACTUAL DAY of completion, midday, they send an email via their solicitors :

"Given the current situation of the market, we are cancelling or suspending any further transactions until clarity on how far prices will fall, however we are willing to purchase at revised offer, if agreeable we are in funds to complete today".

Their revised offer was 12% below the agreed price.
My counter offer was 12% above the agreed price, of course they aborted as their scam didn't work.
Now left with a hefty solicitor's bill.

They have 100% 5 star reviews on another website, all FAKE!

Last year these people offered to buy my house for £85000 including costs. The house was valued at £100,000 but for quick sale I accepted. However like many others who have left 1* reviews on the day of exchange they said they would only pay £70,000. I told them were to stick it despite the hardship that would and did cause me. They did offer to pay half my costs but after threatening them with a complaint to The Property Ombudsman (which I checked they are a signed up with) they paid my costs in full. 4 months later I sold my house for £113,000. I understand a company needing to make money but this company listens to what you tell them of your situation and then exploits it when your most vulnerable and committed, exchange day. Just to show to make a point at the time of this their Trustpilot rating is 3.6 yet they still show 4.5 on their website and don't link it to Trustpilot

The local estate agent has vale my house £ 450000.00
First offer by
Bmh offer £400000.00 after one month of waste of time £20 document fee 14 A4 size papers printed and sing
After all they have offered £340000.00

Please do not trust them. They will agree to buy your house for cash within 7 days, but at the end of the final process they will bargain your property value. Also they have many different names of companies and please do not trust them. Time wasters. And they are talking like they are multi millionaire but when it it come to buy the property they bargain your house like a dog cadge. Basically they are not property investors, they are buying your property to sell it in the auction. It is waste of time and you can go to direct to the auctions and pay £500 auction fee and sell your property for good price.

This is a email they has sent me

Dear Mr. Axxxxxxxxxx

Thank you for contacting BMH regarding the quick sale of (house address) Xxxxxxxxxxx

BMH is a trusted and well-respected organisation and our reputation is essential to our success. We buy between 40-50 properties every month and have purchased over 6000 properties since 1990. We specialise in buying all types of properties, in any condition.

Why sell to BMH?

Fully Funded and therefore genuine cash buyer
Cash Advance payable directly to you
You Don’t Pay Anything at any time - there are no fees to pay
Transparent - you can use your own solicitor and BMH will pay
We Work to Your Timelines, be it days, weeks or months
Most companies ask you to sign an “Agreement” which ties you in for up to 6 months. Please be aware of such companies, they Do Not buy houses - they are just online estate agents.

Based on the information we currently have for your property, we are pleased to inform you that we are ready to purchase it for £400,000.

Should you wish to proceed, all we need from you are the details of a solicitor of your choice or we we can appoint a local one to you.

We are available 7 days a week from 8am - 8pm on freephone 08000 122100, or by email at (The email address)
Kindest regards,
B##by K##n
0758#4##205
Head of Sales

They try and push you into a corner then drop the agreed, already reduced price by many thousands on the day of exchange & completion.
ie; actual property value 198,000, agreed price (for a quick sale) 160,000.

Then on the day of completion the following happens :

********************************************************************
“Dear Sirs,

The Buyers have been forced to review all of their pending acquisitions and when in doubt, withdraw from the purchase entirely or postpone it until the lockdown is over and there is greater clarity on how far house prices will fall.

However, as this transaction is now ready, the Buyers have decided to make an exception and proceed but they can only do so at a revised price of £138,000.00 plus legal fees.

We can confirm that should the above be acceptable, the Buyers’ solicitor is in funds to complete today.

We apologise for any inconvenience caused but under the current circumstances, this is the Buyers’ best offer.

Please kindly take your client’s instructions."
********************************************************************

Take my advice and avoid these PARASITES!!! They feed on your desperation and assume you will have no choice but to take their offer. You may be on the point of moving, cleared your things, removal vans loaded for a move etc.
This is what their model is based on.
My heart goes out to all those people who weren’t in a position to say no.

PLEASE AVOID FOR YOUR MENTAL WELL BEING!!!

Everything negotiated within a week (we were well into 2 months of national lockdown by then), assurances are given and they push to exchange and complete, this is by design.

The BOE forecast for the economy is very positive.

I am now in the process of selling to a genuine buyer for very close to the actual market value, survey just returned very positive and suggests a great buy.

STAY AWAY!!!!!!!!!

I was fortunate and not reliant on the sale, many others won’t be.

Imperial Acre / BMH / UK National Properties Ltd : NOT TO BE TRUSTED

YOU HAVE BEEN WARNED!!!!!!!

UPDATE :
All the positive reviews for this company are specific Manual Invitations - BY THEM!!
This should serve as a "BEWARE", "WARNING" and "RED ALERT" in itself!

I have bought several items , they come prompt lovely shirts great quality, I spoke to lovely man on customer service and he mail back like promised so give this a chance u won’t be disappointed
Lisa

Do not use this company
I am very surprised at the amount of 5 star reviews for Buy Myhouse.
I had to sell my house and accepted a lower than market value offer.
After Buy Myhouse changed the purchaser and solicitor, they dropped the offer by £15,000. As time and money was running out I had no option but to accept this offer. They sited brexit and the slowdown in the housing market for this lower offer. I have since found out that they have sold on the property for £40,000 more than they paid me.
Their communication skills are non existent.
ON NO ACCOUNT USE THIS COMPANY!!!
This is the right company. Buy Myhouse do not like negative comments
So after 9 months I get a reply. I can assure you, Buy-Myhouse.co.uk you did purchase my property

I was going through a divorce and I was eager to move out as soon as possible and find somewhere else. BMH made us an offer which I then agreed with my partner and we completed in 2 weeks which gave me enough time to secure a rental property.

I really liked the fact that I didn't have to market my property on any online platforms which made the sale very private. I didn't have to accommodate viewings and deal with my nosey neighbours asking lots of questions!

My partner and I decided to move in together and ideally before Christmas! They took the timelines we wanted into account and completed in days! We are so happy we went down the route of using them otherwise we would have to wait months to move in with each other.

My brothers and I inherited my dad's house after he passed away. We wanted to sell it as soon as possible as the house held many sad memories of us. They were very understanding and completed as we required which took a huge weight off our shoulders.

very unprofessional and scam artists I'm left paying solicitor's fees because of these cowboys tried to rip me off on the price of my house even after they give me a offer and memorandum told me to instruct my solicitor then they pulled out so rung them then they tried to knock the price they quoted down even more it is a big scam they do contacted the ombudsman apparently what they do is perfectly legal daylight robbery and they responde to the reviews blaming the seller witch is a joke how can the give you a offer without looking at your house first

Contacted BMH in October 2019 as I needed to sell my house fairly quickly due to ill health and giving up work in early December. I was completely honest with their agent about the condition of my house and I was offered £240,000 over the phone, then had an email confirming this. This was offered without them viewing the house first. They then sent someone to do a drive by viewing and still offered me the same. I agreed to sell at this price.
Took a while to get things moving, thought all was going OK, then was informed they were sending a photographer out to 'make sure the house was definitely empty, no squatters and the house was a 3 bed semi'! I did explain that not every thing had been removed from the house and I still needed to clean it. Was told not to worry, they have seen worse! The photographer came, expressed he was surprised about the amount I was offered without the company viewing the property first.
Fast forward a few days later, an email is sent to me on December 9th 2019 from the company's Solicitor informing me that because of the state of the property they couldn't pay the agreed offer and were now offering me £220,000! £20,000 less!
I rang their agent and told him, he appeared shocked at this, said he had no knowledge that this was going to happen and would speak to his 'boss' about this.
In the email it stated that my house was given a score of 6/10, I don't know who this came from as no one had viewed the house and no survey was done. The agent rang me back and told me that this was the final offer, and as stated in the email I had to decide by the end of that day whether I was going to accept. I spoke to my solicitor and other people and felt that I had no option other than to accept the revised offer as I had already retired from my job on December 7th.
I do not feel that I was treated fairly by this company and because they knew I had to give up work due to my health issues this was used as a way to revise their offer.
I have also found out that the house is on the market now for offers over £325,000!
How can they do this? The revised offer was because it would cost thousands for renovations and also the state of the Brexit issue was mentioned. No renovations have been carried out at all.
How can my house had only been worth £220,000 but they've put it on the market for £325,000 an increase of over £100,000? I feel very upset, angry and let down by this company. Maybe I was too honest about my situation and shouldn't have told their agent all about it.
Since I wrote this review the house has been sold by auction for £250,000.