Buy4holidays Reviews 392

Alero was a great help , thanks to him I got what I was looking for

Hello this is Murad recently I've created account but I'm not able to retain my account with you I've financial issues so I want to remove my account in your system. I will be thankful.

Initially got prompt answers.Realized it was a scam,because I signed up for La Roche products,not buy4holidays.Money was deducted from bank account alredy,now struggling to be refunded.

Hi to all this is my review of buy4holidays.com and what I think of this crooks.
(some reviews this crooks write themselves to make them look good)

In 2024 this crooks placed a promotion on the net that if I pay x amount and will get a box from Makro of items that's over in there store, with that I payed the amount a few days later this crooks sent me a mail and diducted money from my account, this crooks stole my banking details from that Makro purchase I made and signed me up for one of there bullshit things. With a battle I managed to cancel the debit order.
It's now 31.01.2026 and I have been promised my refund that I am still waiting for.
They also were and still are blackmailing me to remove my review then they will refund me imidiatly what is a bull story, they have been telling me this anout 21 times [I will post the lies below)
Now in 2026 I did be let my original review and still I got no refund and they egnoring me now.
SO TAKE NOTE I AM WARNING URS ABOUT THIS CROOK COMPANY AND THERE STAFF.

There latest mail to me from this crooks:

Hello luca,

I hope this message finds you well. I wanted to kindly follow up regarding our previous messages about your refund. We fully understand how frustrating this experience has been for you, Gianluca, and we remain committed to resolving the matter as fairly and promptly as possible.

Thank you, luca, for sharing your feedback. We sincerely appreciate your honesty and the opportunity to better understand your experience. We’re sorry for any confusion or frustration caused by the way our membership system works. That was never our intention, and we sincerely apologize for any misunderstanding this may have caused.

After carefully reviewing your account, Gianluca, we noticed that a membership was started and then cancelled. As stated in our terms of service, our trial period offers limited access and automatically upgrades to a full membership if not cancelled within the trial window. An email notification was sent at the time of signup to clarify this process.

As a gesture of goodwill and in acknowledgment of your concerns, we are prepared to issue a full refund of your membership fee, as we believe this represents the most appropriate resolution at this stage. In line with our policy, we kindly request that any existing reviews be removed prior to the refund being processed. This step is necessary, as unresolved or outdated negative reviews can significantly impact our brand’s reputation. Please note that your account has already been deactivated on our platform.

In light of the measures taken to resolve the issue, we kindly ask you to consider removing your public comments or reviews, as they may continue to affect our platform even after the matter has been resolved.

IMPORTANT: Please note that deleting your review serves as vital evidence submitted to our Payments Department to ensure that your refund is processed within 3–5 days, depending on your bank’s processing speed. If for any reason this does not happen, you are free to re-evaluate and re-post your review.
Please know this request is not meant to diminish your experience—it’s simply a measure we’ve had to implement due to past instances where refunds were issued, yet reviews remained unchanged, which significantly impacted our platform despite us having done our part to resolve things.

We greatly appreciate your understanding and cooperation. Once you delete the review, Gianluca, we will promptly process the refund, which should be received within 5–7 business days.

Once confirmed, we will immediately finalize your case on our side.
Thank you for your cooperation in helping us resolve this properly.

Warm regards,
Sarra 🧱
Quality Assurance Team
Results with precision - [Support #26]

I

Thank you, Escalation Team!

I received an offer for a box of perfumes, I paid for 2, but I have not received anything regarding the order. The money was taken from my account, but I have not received any order. I will wait a few more days, and if I do not receive anything I will continue the process.

Keny from the escalation team helped me with the refund of my credit, big greetings to Kenny and thank you

I contacted the company with a query and was impressed with the speedy response I received and the proposed resolution.

Not a company I would want to deal with again after you cancel they still take money from your account and then say they dont do refunds ,my advice dont go near them .

In my opinion this is a scam company. Having entered a totally different web site, I was duped into spending £2 which turned out to be my initial membership fee for buy4holidays! Realising I had been conned, tried to cancel but could not do this and then received an email advising my monthly membership would be £60+. As I could not cancel the membership I froze relevant debit card used for £2 payment and contacted my bank who advised safest action was to cancel this card which I have done (two weeks before Xmas!). Sent a complaining email to the company explaining I had cancelled the account and received apologetic reply saying they would refund my £2 .....if I supplied new bank details! Aye right! In theory the membership fees can be used as credits for their products if you wanted to buy anything from their catalogue. I have eventually had my subscription and membership cancelled and have received three emails asking me to go on Trustpilot to explain how wonderful their customer service was....SO HERE IS MY REVIEW!
PS dummy web site I fell for was supposedly Costa Coffee - it is nothing to do with them!
I have been asked to remove this review yet if you look at lots of other reviews they share the same experience. Many people are having continuous subscriptions taken from their account so I'm not alone.

I was helped without delay and my problem was solved amicably.

Good experience

I found it difficult to unscribe from an unwanted service !

The problem is handled very well by Clarie

Emerald help me