PilotAI.com Reviews 269

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and dedication, highlighting their commitment to educating and guiding users. The service is frequently described as excellent, with many appreciating the one-on-one coaching sessions and the valuable insights provided by experienced analysts. People are particularly impressed with the outstanding customer service, noting quick responses and the team's genuine care for their success. Many consumers also found the user experience to be very positive, with the subscription offering significant value and the potential to quickly recoup costs.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the knowledge,... See more

Service

Users describe positive interactions with service. Customers consistently praise the helpfulness and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the exceptional and stellar... See more

User experience

People report positive experiences with the user experience. Customers describe the platform as clean, fast,... See more

Subscription

Clients share positive opinions on their subscription experiences. Many customers have been long-term... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been a member of BuyAlerts since June 2023 thanks to Alexis and Samuel for their patient understanding and helping me to grow and achieve through BuyAlerts, I found that pilot AI is very useful a... See more

Rated 5 out of 5 stars

I have been a member of BuyAlerts since June 2025. In that short time I have nothing but praise for the company and especially for the folks that put on the webinars and alerts, heck anyone that answe... See more

Rated 5 out of 5 stars

The best way to learn options trading in the country. Has a team of highly experienced finance experts from earliest times of trading as well as crypto geniuses. It’s not a fire hose of information, t... See more

Rated 5 out of 5 stars

I have used over 5 financial advisors over 5 years including managed accounts from my broker. None of them ever seem to beat the SP500 except Nancy Pelosi but she won't share her trading tips. Buy... See more


Company details

Written by the company

Formerly known as BuyAlerts, PilotAI is an advanced AI-powered investing platform designed to help users navigate the financial markets with greater clarity, speed, and confidence. By combining real-time market data, predictive analytics, and autonomous AI models, PilotAI transforms complex financial information into actionable insights. The platform continuously ingests and analyzes market signals—such as price movements, news, and sentiment—to generate intelligent trade ideas and dynamically adjust strategies based on changing market conditions. PilotAI offers a range of tools including AI-driven alerts, strategy customization, and performance tracking, allowing users to align their approach with their individual risk preferences and financial goals. Its transparent “AI leaderboard” and strategy tracking features give users visibility into how different models perform over time, promoting data-driven decision-making. Whether you’re an active trader or a long-term investor, PilotAI acts as a digital co-pilot—helping you filter market noise, identify opportunities, and execute with discipline in an increasingly complex financial landscape.


Contact info

4.8

Excellent

TrustScore 5 out of 5

269 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

A clean

A clean, fast, and reliable platform that delivers exactly what today’s traders need for an efficient and seamless experience.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I've been trading with BuyAlerts.com…since 2024

I've been trading with BuyAlerts.com since 2024, and my experience has been nothing short of excellent! From day one, the platform has been user-friendly, reliable, and clearly built with both beginners and experienced traders in mind.

What really stands out is the quality of the alerts. They're timely, well-researched, and come with clear insights that make it easier to understand the reasoning behind each trade. I never feel like I'm just blindly following signals-there's real value in the education and transparency they provide.

The consistency has also been impressive. While no trading service can guarantee wins every time, BuyAlerts.com has delivered strong opportunities and helped me become more confident and disciplined in my trading approach. Their communication is prompt, and any updated or changes clearly explained.

Overall, I highly recommend BuyAlerts.com to anyone looking for a trustworthy and professional trading alert service. It's been a great addition to my trading toolkit, and I'm glad i've been with then since 2024!

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service and Analyst Support

I've been a BA member for about 3.5 years and have had a very positive experience with the BA analysts and Customer Service. The analyst service is amazing, offering help whenever needed and with providing profitable trade ideas. BA is very Customer Support focused. Customer Support is provided by Billy who is very professional and personable, always available to help and very helpful in getting member’s questions answered quickly. Billy is top-notch.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

GREAT COMPANY AND STAFF

My wife and I have been a customer of BuyAlerts now for over one year and couldn’t be happier with the service.

We trade options, futures and stocks and the BuyAlerts signals send have a very high percentage of wins.

Mel hosts a live options trading room daily and her experience, coaching and trades are fabulous. We also join Sean/Chris 3 times for week to trade futures. The knowledge they bring is amazing.

Mel, Chris and Sean also provide one on one training which by itself is worth more than the price paid.

The company is also heavily investing in PilotAi which is a tool to use to manage stock portfolios, soon to be released 1-click execution of orders and chat to check market conditions, review trades you are thinking to submit.

All team members including Billy in customer service and the trading team of Mel, Sunny, Caleb, Fred, Jason, Sean and Chris to name a few couldn’t be better!

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Customer Care and Service

I reached out to clarify my account and they responded promptly, giving me a 6-month extension without auto-draft pressure. This gave me the bandwidth I needed to carefully evaluate my trading strategy. I appreciated their clear communication and patience—it made a stressful situation much easier to handle.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

BuyAlerts has been a great experience…plus Pilot AI - wow

BuyAlerts has been a great experience for me. Have been investing over the years via professionals , but wanted to learn how to navigate doing it "myself". BuyAlerts has been a great asset on my journey and now with their new PilotAI its even easier ! The customer service has been really solid and always helpful and responsive. I have encouraged my daughter to join so she can learn how to make investments that work for her. Great company with good people .

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

The customer service provided has been exceptional. Plus they have a good mix of trade recommendations. Their daily sessions provide traders with the insight necessdary to make daily investment decisions each and every trading day. All in all an outstanding service

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

CAUTION!

Based on my experience and independent research, I was disappointed with the representations made about the company’s future plans, including the possibility of going public. After researching publicly available information, I was not able to locate documentation that independently verified the company’s statements regarding profitability.

Because of this lack of transparency and verifiable information, I chose not to invest. I recommend that others do their own research and ask for clear, documented proof before committing to investing your money into “shares.” If you take a look at their Instagram, BBB, Reddit, and etc. you’ll see similar concerns. I also found it difficult to independently verify the identities of certain individuals associated with the company, as many use screen names rather than full legal names... I even came across online discussions referencing possible connections to other trading platforms with similar setups and claims, which added to my skepticism.

As for the trading itself, if you choose to purchase a membership, do so at your own risk. You may get a few decent trades, but the advertised 80-89% win rate is completely unrealistic. I and many people I know personally lost a significant amount of money while following the signals.

I also noticed that negative reviews on Trustpilot are frequently challenged or removed. This is my second review posted after the first one was taken down. This makes it difficult to assess honest feedback, as many five star reviews seem highly generic. It’s all a big facade in my opinion.

Good luck.

December 30, 2025
Unprompted review
PilotAI.com logo

Reply from PilotAI.com

We take allegations that may be construed as misleading or defamatory very seriously.

This review contains a number of assertions and implications that are inaccurate, unsubstantiated, and presented in a way that may create a false or misleading impression of our business. We strongly encourage that any claims regarding our operations, performance, or team be based on verifiable facts rather than speculation or third-party commentary.

Our company operates within a regulated framework and in accordance with applicable laws, including our transition into a Registered Investment Adviser (RIA) structure. This involves formal compliance oversight, identity verification, and regulatory standards that directly contradict the suggestion that our operations or personnel are not legitimate.

With respect to performance, we do not rely on unverifiable claims. Our trading activity and results are made transparently available within our platform for clients to review directly, including entries, exits, and performance outcomes. Any characterization suggesting otherwise is incorrect.

It is also important to note that all trading involves risk, and no performance is ever guaranteed. Any statements regarding win rates or results must be understood within the proper context of strategy, timeframe, and risk parameters. Isolated experiences or generalized claims do not accurately represent the full dataset.

Regarding the implication that reviews are manipulated or removed, we have no authority to delete or suppress reviews on Trustpilot. All moderation decisions are made independently in accordance with their published guidelines.

We stand by the integrity of our business, our technology, and our compliance practices. We reserve the right to pursue appropriate action in response to statements that are demonstrably false and damaging.

We remain available to provide factual information and documentation to any individual seeking to conduct proper due diligence.

Rated 5 out of 5 stars

Buyalerts is Awesome

Buyalerts is Awesome ! plain and simple!! Customer service is great as well! They deliver what they promise. If you can't become a better and more successful trader with the use and help of the Buyalerts systems and their traders, then it can't be done. Whether its stocks or options , these folks at Buyalerts are great! Been a customer/user of buyalerts for over a year now !!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent work

I am writing to update my feedback for my representative, Brian. There was an initial misunderstanding regarding the investment details, which was based on some misinformation I had received. I want to be perfectly clear that this was entirely a miscommunication on my end, and not a reflection of Brian's performance.

Since then, Brian has demonstrated outstanding professionalism and dedication. He was incredibly speedy in answering all my questions and has been working exceptionally hard to get things moving forward.

As the scope of the project grows and more information becomes available, Brian has remained efficient, transparent, and highly effective. He has consistently gone the extra mile to provide all the necessary details and keep me informed about the significant progress we are making toward a better future.

Brian is a very efficient and hard-working representative, and I deeply appreciate his proactive approach and commitment to ensuring I have the best and most accurate information. Thank you for your excellent service, Brian.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Billy and Mel are wonderful

Billy and Mel are wonderful. Billy truly understands the importance of customer service. The customer service he has provide to me is stellar. Mel is a wonder teacher and coach. I have really enjoyed the one on ones and the sharing of ideas. I highly recommend Buy Alerts.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

The BuyAlerts team is wonderful

The BuyAlerts team is very good at what they do. I've been a customer for years now, and highly recommend their service. I especially like Mel's livestreaming the first hour of regular trading. She has a very high win rate day trading the SPY options. Sean and Chris are teaching me to trade the futures market. I also enjoy Jason's alerts. In addition to great alerts, the 1-on-1 coaching and their pilotAI are very helpful. I thank God for the opportunity to learn from this team.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Alex thanks 4 guiding me

Alex one of the reps at Buy alerts company
was very Helpful & Caring in explaining the benefits of learning, how to use the alerts to increase my income for my family starting right away.
& helping me to have more Courage in trading more of the Analysts alerts more often each month.

he explained the Benefits of the Buy alerts company approach from
day 1,
persuading me to take the leap,
& do a trading approach i have never done before.

much thanks

September 8, 2025
Unprompted review
Rated 4 out of 5 stars

I've been with buyalerts for over 2…

I've been with buyalerts for over 2 years now and have generally a positive experience. The service is designed to provide alerts and have analysts share their insights along with some trading experience required. Billy and team are amazing at ensuring great customer support and always very responsive. I am happy with the service and look forward to using their AI platform.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great company to have on my side

I have been with BuyAlerts from about the time they started. Since joining I've had excellent support from the customer service team and coaching analysts. Recently , the addition of their Pilot AI has added a new twist to picking what to invest in. Have been quite pleased with the results thus far. Definitely looking to them to help keep up with the changes in the trading world

August 25, 2025
Unprompted review

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