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Company details

  1. Business Services

Written by the company

Wij geven retouren een tweede leven: het product is vaak alleen even uit de verpakking geweest, heeft lichte gebruikssporen of is om een andere reden niet meer helemaal nieuw. Daarbij geven we altijd aan wat de huidige staat van het product is en bij gebruikssporen of beschadigingen maken we hier altijd melding van, zodat consumenten precies weten wat ze kopen. Zij willen geen nare verrassingen. Wij ook niet. Mocht een product toch niet aan de verwachtingen voldoen, dan zorgen we voor een goede oplossing. Altijd: A smile in return.


Contact info

3.8

Great

TrustScore 4 out of 5

149 reviews

5-star
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Rated 5 out of 5 stars

Top service.

June 4, 2021
Unprompted review
BuyBay logo

Reply from BuyBay

Beste Daniel,

Wat fijn dat we je naar tevredenheid hebben kunnen helpen.

We zien je graag snel terug!

Met vriendelijke groet,

Joleen - BuyBay Customer Service

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Rated 5 out of 5 stars

I love their mission of rescuing…

I love their mission of rescuing products that would have been destroyed otherwise.
The package arrived quickly and the product was in great shape. I was very happy about the price / value I received. Big recommendation!

February 26, 2021
Unprompted review
BuyBay logo

Reply from BuyBay

Dear Alexander,

Thank you so much for your review and helping us with our mission!

If we can help you with anything else, we have a whole team who's ready to help you.

We hope to welcome you again soon at BuyBay!

With kind regards,

Samantha - BuyBay Customer Service

Rated 5 out of 5 stars

BenQ Zowie monitor for a nice price

Just received my new BenQ Monitor and got it by a very nice price. 23% below the market price for a new one and it just has a little scratch on the frame.

Customer service was very fast and nice.

I´m totally happy and can recommend BuyBay to all out there.

January 8, 2021
Unprompted review
BuyBay logo

Reply from BuyBay

Dear Philip,

Thank you for your review! We are happy to hear that you are satisfied with your monitor. We hope to be able to help you again in the future with a nice offer!

Kind regards,

Kristel - BuyBay Customer Service

Rated 5 out of 5 stars

Thanks to the friendly customer service

I had a problem with DPD delivery and they managed to help me with a solution. Thanks a lot and sorry for being so mad in my e-mails.

December 18, 2020
Unprompted review
BuyBay logo

Reply from BuyBay

Dear Tolga,

Thanks for your review. We are pleased that we were able to resolve your complaint.
We look forward to serving you again in the future!

With kind regards,

BuyBay Customer Service

Rated 5 out of 5 stars

Found online a great deal

Found online a great deal, contacted them if they could take any picture of any damage, as a response they replied that there was no damage thus a picture was not needed.

Received the product today and they did not lie in the slightest, delivered a great product and have a great customer support. As an advice, look for BuyBay in the future, they have excellent deals and really worth your time!

October 27, 2020
Unprompted review
BuyBay logo

Reply from BuyBay

Dear Colin,

Thank you for taking the time to write a review!

We are very happy to hear that your purchase is to your wishes and that our Customer Service team was able to help you satisfactorily.

If we can help you with anything else, we have a whole team who's ready to help you.

Kind regards,

Joleen - BuyBay customer service

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