Buyers & Sellers  Reviews 

20
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I have been buying appliances from Buyers and Sellers for over 10 years. They always have a big range in brands and prices, and knowledgeable staff who never try to flog you the most expensive stu... See more

Rated 3 out of 5 stars

I've been on the Buyers and Sellers website quite a few times in the past and thought I knew what to expect. I like to be able to view a product clearly and see at a glance what its features are. On t... See more

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Rated 5 out of 5 stars

Forget the big boy companies and support this excellent trader. I was looking for tricky sized fridge freezer. 1. Stock - they had plenty of stock - unlike others who would have to order it... See more

Rated 4 out of 5 stars

I bought my frig over the phone and i am very pleased with it so far, however the guy who came to install the product was in a big hurry to leave and did not do a perfect job. I phoned him several t... See more

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4.2

Great

TrustScore 4 out of 5

20 reviews

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4.2

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(20)

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Rated 5 out of 5 stars

Helpful staff, good range, good prices and prompt-ish delivery.

I have been buying appliances from Buyers and Sellers for over 10 years. They always have a big range in brands and prices, and knowledgeable staff who never try to flog you the most expensive stuff or stuff you don't need. They also have a fitting contractor in London who will pick up the appliance and install it for you. I found this service extremely convenient and the fitter did a good job.

They can be very busy with their free delivery service to London and you don't have that much choice with days and times. Still, the last time I bought (October 2013), I got my freezer within the week.

I'm only sorry they no longer have their Ladbroke Grove shop which was handy for me.

January 26, 2014
Unprompted review
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Rated 5 out of 5 stars

Great value, great service

Looking for a Miele dishwasher online, B&S were best value as far as I could tell countrywide, v helpful in store, quick to deliver. Couldn't fault it.

October 30, 2013
Unprompted review
Rated 5 out of 5 stars

They deserve your business

Forget the big boy companies and support this excellent trader.
I was looking for tricky sized fridge freezer.
1. Stock - they had plenty of stock - unlike others who would have to order it in.
2. Price - 20% cheaper than else where.
3. Staff - polite and courteous, sales and delivery staff.
4. Free delivery - delivered by 10.30 am on given delivery date.
5. Free removal of old appliance.
6. Excellent website
They really do deserve your business, well done Buyers and Sellers.

August 16, 2013
Unprompted review
Rated 5 out of 5 stars

I would recommend this company to anyone. Knowledgeable, competitive and reliable.

When we had the great weather in July, my freezer died and I needed a replacement quick. They gave me some sound advice and helped me make my decision on the perfect product for me. Although this item was not instock, they got it in for me the next day, and then delivered to me a day after! 48 hours and I had my new freezer - EXCELLENT

August 16, 2013
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Rated 5 out of 5 stars

Excellent service, great value and an amazing product range!

I cannot speak highly enough of Buyers & Sellers. During my recent kitchen refit they were incredibly helpful and patient despite the many changes and alterations to the original brief. Nothing was too much hassle for them, the could always find out the information I needed and got back to me promptly. They always either had what I wanted, could get hold of it, or could suggest a better alternative having understood my needs. This great level of service was twinned with excellent and at times surprising value for money. I would unreservedly recommend them to anyone.

June 24, 2013
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Rated 1 out of 5 stars

I like the old website better.

What's happened to the Siemens and Bosch branded products? The Miele photos don't load and there's a picture of a coffee machine for the TV menu.

June 21, 2013
Unprompted review
Buyers & Sellers  logo

Reply from Buyers & Sellers

Hello Peter and Thanks for your Candid Review !

Due to manufacturer’s new trading criteria Buyers and Sellers is the home of Miele, AEG, Samsung and pretty much all brands except for Bosch Neff and Siemens, These brands live on our sister site www.ruislipappliances.com

www.buyersandsellers.co.uk is Brand new so we are grateful for all feedback good and bad , it`s getting better every day and we won’t rest until its better!

please look back in when you need something and I’m sure you will be pleasantly surprised.

Nick Mooney

Rated 3 out of 5 stars

An old customer who cant get the same service now B&S dont have W10 retail outlet

I have purchased quite a few machines from Buyers and Sellers from the retail outlet when it was on Ladbroke Grove.
But since the shop was closed I have not purchased many machines from Buyers and Sellers because the website previously did not show sufficient spec info or photos for products if at all. I have therefore been purchasing a regular volume of machines from other online stores for the last few years. This is not just down to price, but because I would know what I was buying and could confirm a delivery date of my choice at checkout.
As quite a number of machines I supply go into tenanted properties the delivery dates and times are also a very important consideration. And being able to define a delivery date at checkout is often paramount. And unfortunately I have not been able to get this kind of service from Buyers and Sellers.
I have always valued the great service provided by Buyers and Sellers over the years (Ziggy especially) and would like to use you more but have not been able to for the reasons outlined above.
I never normally fill out surveys but I have a loyalty to you for the great service you once provided from Ladbroke Grove.
I will look at your new website and hope to use it.
thanks
Charlie

June 21, 2013
Unprompted review
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Reply from Buyers & Sellers

Hello Charlie,
Great Feedback, Thank you.

From The showrooms in Ruislip and Denham we still Cover London with Daily Delivery’s.

The Ruislip store is opposite a Metropolitan and Piccadilly line station and the Denham store is 17 Minutes from Marylebone,

so all in all not too far away from W10.

Both stores are bigger and have more items on Display.

Please give us a try again, you can call me Nick or any of the guys here and I’m sure we can look after you on a trade deal basis.

Nick Mooney

Director

Rated 4 out of 5 stars

Quick reliable service

I have purchased washing machines and dryers through Buyers & Sellers and have been happy with my purchases each time. Delivery and installation are very quick.

June 21, 2013
Unprompted review
Rated 4 out of 5 stars

A great product

Washing Machine: My opinion of this product is that it is very good. The only thing that would make me give it 5 stars is the fact that it clogs up a bit.

June 21, 2013
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Rated 5 out of 5 stars

Chuffed to bits with bike sale hit

In a world where service is a forgotten word, I was delighted to have my phone enquiry answered by a human being, who was then exceedingly helpful in placing my advert, and within 48 hours I sold my bike. I am delighted with the customer experience affroded me by Autotrader.

June 21, 2013
Unprompted review
Rated 3 out of 5 stars

Reasonable website, but distracting adverts were irritating

I've been on the Buyers and Sellers website quite a few times in the past and thought I knew what to expect. I like to be able to view a product clearly and see at a glance what its features are. On this updated website, the image and information for a product seems more boxy and harder to see in full, and there are a lot of distracting adverts and aside information. The large brand logos for each product were annoying and took up too much space. I wanted to compare products and details, which I didn't seem to be able to do easily. I found the logos distracting, particularly the home logo suggesting I upgrade a completely different item.

June 20, 2013
Unprompted review
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Reply from Buyers & Sellers

Hello Mrs Steel
Thanks for the feedback, all is appreciated (good and bad).

We had to change the website! ,

to sell items online now manufactures insist on us showing their own logos and their points of sale, we are working hard to make navigation smoother and the website generally a slicker place to visit ,

please give us a chance next time you need something and I’m sure you will see an improvement.

Nick Mooney

Director

Rated 5 out of 5 stars

Always Great Service and Prices

I have bought items from Buyers and Sellers for many years, to many various properties. The service and prices have every time been Great. I would really recommend you to give them a try for any appliances items you need.

June 20, 2013
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Rated 5 out of 5 stars

Best Value, best service, for the best brands in the land-why even consider elsewhere?

A good friend recommended this company to me, years ago as I was looking to upgrade one of my appliances. I thought I'd check it out. After all, you can't get a better recommendation than a personal one.

Ever since that day, I've never bought elsewhere! "Bought" being the important word here, because I always ALWAYS check products in all other shops - high street AND online. Each time, without fail, I've always come back to "Buyers & Sellers".

They are terrific!

June 20, 2013
Unprompted review

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