Universalelectronicsltd Reviews 21

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from Universal Electronics Ltd. I recently bought an iPhone 17 Pro Max from the shop and had a great experience. Jasim was very helpful, friendly, and professional. He expl... See more

Company replied

Rated 5 out of 5 stars

BRM , Helps in all type of diamond repair jobs cad, bespoke jewelry and 22k gold jewlery spexially, helps in both buying and selling gold

Rated 5 out of 5 stars

Recently I bought ps5 digital from them very competitive price they offer me collection from the store that's really nice and convenient. I really recommend to others

Company replied

Rated 4 out of 5 stars

“I am very happy with this Nintendo Switch bought for my Daughter from Universal Electronics It works perfectly, is easy to use, and has great features. The quality is excellent, and it performs just... See more

Company replied

Company details

  1. Electronics Store
  2. Cell Phone Store

Written by the company

With over a decade of experience in the industry, we have established a solid reputation among our clients for delivering exceptional products and unparalleled customer service. Our journey began with a simple mission: to provide consumers with access to a wide range of electronics that meet their specific needs without compromising on quality. Our Commitment to Quality At Universal Electronics, we understand the importance of quality when it comes to electronics. That’s why we meticulously source our products, ensuring that each item meets our rigorous standards. Our team of experts inspects every device, whether it's a used iPhone, a tablet, or a smartwatch, to guarantee that it functions perfectly and is in excellent condition. We believe that quality should never be compromised, and our dedication to this principle has earned us the trust of countless satisfied customers. A Diverse Range of Products


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
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Rated 5 out of 5 stars

Recently I bought ps5 digital from them…

Recently I bought ps5 digital from them very competitive price they offer me collection from the store that's really nice and convenient. I really recommend to others

March 9, 2026
Unprompted review
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Reply from Universalelectronicsltd

Thank you for your feedback — and a special thanks to whoever recommended us! We’re delighted you were happy with your purchase and the overall experience. We hope to see you again soon.

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Rated 5 out of 5 stars

BRM Group

BRM , Helps in all type of diamond repair jobs
cad, bespoke jewelry and 22k gold jewlery spexially,
helps in both buying and selling gold

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from Universal…

⭐⭐⭐⭐⭐ Excellent service from Universal Electronics Ltd. I recently bought an iPhone 17 Pro Max from the shop and had a great experience. Jasim was very helpful, friendly, and professional. He explained everything clearly and helped me choose the right phone without any pressure.

The phone quality is excellent — brand new, fast, and working perfectly with an amazing camera and battery life. The whole process was smooth and quick, and I felt very comfortable buying from this shop.

I’m very happy with my purchase and would definitely recommend Universal Electronics Ltd to anyone looking for good service and quality phones. Thank you Jasim!

February 12, 2026
Unprompted review
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Reply from Universalelectronicsltd

Thank you so much for your wonderful review! ⭐⭐⭐⭐⭐

We’re delighted to hear that you had a great experience with Universal Electronics Ltd and that you’re happy with your new iPhone 17 Pro Max. Your kind words about Jasim mean a lot to us—providing friendly, honest, and professional service is something we always strive for.

It’s fantastic to know that you’re enjoying the phone and that the whole process was smooth and comfortable for you. Customer satisfaction is our top priority, and feedback like yours truly motivates our team.

Thank you again for your support and recommendation. We look forward to welcoming you back to the shop in the future! 😊

— Universal Electronics Ltd

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Rated 5 out of 5 stars

Apple AirPod

I was recently recommended by someone to shop here. I bought an apple AirPod for someone as a Christmas gift. Item delivered on time and I was happy with the packaging and price which was better than other retailers.

December 10, 2025
Unprompted review
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Reply from Universalelectronicsltd

Thank you for your feedback — and a special thanks to whoever recommended us! We’re delighted you were happy with your purchase and the overall experience. We hope to see you again soon.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent service and great price

⭐️⭐️⭐️⭐️⭐️ Excellent service and great price

I bought an Xbox controller from Universal Electronics Ltd and I’m very happy with my purchase. The controller arrived quickly and was exactly as described. The quality is excellent and the price was very competitive compared to other sellers.

Customer service was smooth and professional. Overall, a very good buying experience. I would definitely recommend Universal Electronics Ltd and will buy from them again.

December 18, 2025
Unprompted review
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Reply from Universalelectronicsltd

Thank you for your kind review. We’re glad you had a smooth buying experience and were happy with the product, price, and service. We appreciate your support and look forward to your next order.

Rated 5 out of 5 stars

I bought a PS5 from them and amazed…

I bought a PS5 from them and amazed with the build quality. Much recommended..

December 20, 2025
Unprompted review
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Reply from Universalelectronicsltd

Thank you so much for your kind words! 😊 We’re thrilled to hear you’re happy with the PS5 and its build quality. Your recommendation truly means a lot to us. Enjoy your gaming!

Rated 4 out of 5 stars

Excellent Service

“I am very happy with this Nintendo Switch bought for my Daughter from Universal Electronics It works perfectly, is easy to use, and has great features. The quality is excellent, and it performs just as expected. Very good service Highly recommend!”

March 12, 2025
Unprompted review
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Reply from Universalelectronicsltd

Thank you for your wonderful review! 😊 We're thrilled to hear that your daughter is enjoying the Nintendo Switch and that you're satisfied with its quality and performance. Your kind words about our service mean a lot to us. If you ever need any assistance, feel free to reach out. Happy gaming! 🎮✨

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Rated 5 out of 5 stars

We recently purchased a Samsung Tab…

We recently purchased a Samsung Tab from Universal electronics, and it has been a great buy. The performance is smooth and budget friendly with good storage.
Raj Addagulla

February 22, 2025
Unprompted review
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Reply from Universalelectronicsltd

Thanks for your supports dear customers

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Rated 5 out of 5 stars

The customer service was outstanding

The customer service was outstanding, and shipping was fast. I highly recommend this to anyone looking for electronic products . Worth every penny!”

February 17, 2025
Unprompted review
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Reply from Universalelectronicsltd

your feedback means a lot to us

Rated 5 out of 5 stars

Apple AirPods

Apple AirPods

I have purchased Apple AirPods on 3rd February 2025.I would like to thank my friend who suggested for me to buy from Universal electronics and the Airpods was very good and the price also very affordable to me. Am very happy for their delivery service and the price affordable to me.
Thank you Universal electronics for making my day and I’m going to refer my friend and family to buy stuff from here.

February 3, 2025
Unprompted review
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Reply from Universalelectronicsltd

thank you for your kind words

Rated 5 out of 5 stars

I recently had an outstanding…

I recently had an outstanding experience shopping at this gaming and tech store! The selection of gaming consoles, accessories, and mobile devices was impressive, with all the latest releases and top brands. The website was easy to navigate, making it simple to find exactly what I was looking for. Shipping was fast, and my order arrived in perfect condition. Customer service was incredibly helpful, offering detailed advice on the best products for my needs. They even have competitive prices compared to other stores. Whether you're a hardcore gamer or someone in need of mobile tech, this store has everything! Highly recommend it for anyone looking to upgrade their gaming or tech gear.

February 14, 2025
Unprompted review
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Reply from Universalelectronicsltd

Thanks for your business we truly appreciate your support❤️

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Rated 5 out of 5 stars

Excellent Service & Outstanding Product!

I purchased the Dyson V15 from Universal Electronics last year, and I couldn't be happier with my experience. From the seamless ordering process to the prompt delivery, everything was smooth and hassle-free.

The Dyson V15 itself has been a game-changer; its powerful suction, intelligent dust detection, and long battery life make cleaning effortless. Universal Electronics provided great customer service, ensuring I had all the details I needed before purchasing.

Highly recommend both Universal Electronics and the Dyson V15 for anyone looking for a premium vacuum with top-notch performance!

February 15, 2025
Unprompted review
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Reply from Universalelectronicsltd

Thank you for response and positive feedback

Rated 5 out of 5 stars

Great service, best value and fast delivery

Got my new iPhone and a a few house appliances from universal electronics and will definitely be purchasing more as they offer speedy, great quality service, fast delivery and best price in the market!

December 14, 2024
Unprompted review
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Reply from Universalelectronicsltd

Thank you customer for your valuable support

Rated 5 out of 5 stars

IPHONE-16Promax

Firstly, I would like to thank my sister for referring me to buy stuff from Universal electronics as she purchased couple of electronics from here and she liked their service and products,
I Brought My Girlfriend a Iphone16 promax for this Valentine’s Day and got it Delivered at the right time and I’m glad that she’s happy 😊.
Thank you Universal electronics for making my day and I’m going to refer my friend and family to buy stuff from here.

February 14, 2025
Unprompted review
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Reply from Universalelectronicsltd

Thank you for your valuable time with us and good to hear your positive feedback.

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