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Rated 2 out of 5 stars

No customer service. Left multiple messages on their help line press #1 for sales, Press # 2 for customer service. After pressing #2 got message that all representatives were busy, please hold, i did... See more

Rated 1 out of 5 stars

Horrible lead service. Leads are never verified and obvious false information are submitted all the time without verification. Phone number does not work for BuyerZone and you cannot get support via... See more

Rated 1 out of 5 stars

Received 50+ phone calls- none of them local to install alarm system in home. Finally quit answering after over half wanted my personal information and one even ran a hard request on my credit without... See more

Company replied

Rated 1 out of 5 stars

It really wasn't made clear that you'd be giving my phone number to multiple companies and they'd all be calling me! The whole reason I filled out the information was because it said you would be send... See more

Company details

  1. Business to Business Service

Information provided by various external sources

BuyerZone helps simplify complex buying decisions. Since 1992, the company has connected millions of businesses with thousands of quality sellers for hundreds of products and services. Buyers save time and money on important purchases by receiving free price quotes and buying advice from sellers who best meet their needs. BuyerZone is a Purch brand and is headquartered in Waltham, Massachusetts.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

278 reviews

5-star
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1-star

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Rated 3 out of 5 stars

Could be better

I did receive three responses to my request for information but that's it. Expected more responses.

October 5, 2015
Unprompted review
BuyerZone logo

Reply from BuyerZone

Hi Debby --

Thanks for the feedback. We're always trying to balance the number of vendors who respond to each request. Some people like more, some people like less - hopefully the three we connected you with work out for you!

The BZ Team

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Rated 1 out of 5 stars

looking for counter top ice maker

Was contacted by commercial distributor trying to rent me ice maker
Dont need 200 lbs of ice. Or a 4000 machine wanted counter top unit
Waste of time using this service
Will not use again

October 4, 2015
Unprompted review
BuyerZone logo

Reply from BuyerZone

Sorry, Mary - our vendors generally sell and support commercial ice machines. Apologies that this was not what you had in mind.

Rated 3 out of 5 stars

You never mention that this is a call back feature, not an on-line search

NO more to say, I really wanted to do visual comparisons before being bombarded by sales people!
Dissapointed in your site!

October 4, 2015
Unprompted review
BuyerZone logo

Reply from BuyerZone

We hear this feedback a lot - and trust us: it's something we would love to offer. But for complex purchases like the hot tub you are looking into, there are lots of factors that go into the price, which is why we try to narrow down the right vendors who contact you directly so you can compare and make the best choice for your home.

Rated 1 out of 5 stars

No Accurate dealers

this is a terrible service. I get enough phone calls on a daily basis I do not give out my number to lead sellers like this company, but do give a real email address. I prefer to deal in email. This company refuses to give my info to their clients so I can nut the hot tub I want. I personally purchase leads in my business and 50% of my closed sales never gave me a phone number, WAKE UP TODAY PEOPLE WORK BY EMAIL AND DONT HAVE THE TIME FOR PHONE CALLS

October 4, 2015
Unprompted review
BuyerZone logo

Reply from BuyerZone

Sorry this was not the experience you expected. We share both your phone number and email address so our hot tub vendors can contact you both ways. Since we only connected you with two vendors, I'm sure they'll respect your wanting to communicate via email only. Please contact us at 888-393-5000 if that is not the case and we'll help.

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Rated 5 out of 5 stars

Excellent product and service

I needed an office item ASAP and found it at a great price with outstanding delivery service. I will definitely do business here again!

October 4, 2015
Unprompted review
BuyerZone logo

Reply from BuyerZone

Great to hear, John!

Rated 2 out of 5 stars

Have not received any offers!

No one has contacted me with any offers!

October 3, 2015
Unprompted review
BuyerZone logo

Reply from BuyerZone

Hey Garth - sorry about that. Hopefully by now you've heard from the two generator dealers we connected you with. I know it's not ideal - but you could reach out to them directly via the information we provided in our email. Good luck and let us know if we can help!

Rated 2 out of 5 stars

The machine

You explained everything you could offer us. But you never showed the different versions. I would iked to see s I can visualize the space as it is not that large.

October 3, 2015
Unprompted review
BuyerZone logo

Reply from BuyerZone

Janet - we matched you with three POS Systems dealers. Hopefully they contacted you directly and you've been able to compare and contrast systems and pricing. Thanks for sharing your thoughts.

Rated 1 out of 5 stars

Bunch of scammers called

I was flooded with people trying to scam me

October 2, 2015
Unprompted review
BuyerZone logo

Reply from BuyerZone

Talon - we definitely don't like hearing this. Please contact us at 888-393-5000 and we will look into this further.

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Rated 4 out of 5 stars

good starting point

I filled out a simple survey and I'm now in contact with several potential service providers. Simple way to start sourcing for a large ticket item

October 2, 2015
Unprompted review
BuyerZone logo

Reply from BuyerZone

Thats exactly what we like to hear. Thanks Michelle!

Rated 5 out of 5 stars

Buyer zone is great!!!

We had a wonderful experience using the buyer zone. They were very, very prompt responding to our request. We shopped for fire coverage and we we so pleased with Tyco Integrated Services. Mr John Rowling provided us with expert service while educating us at the same time. Tyco tailored their product to our needs. I'd recommend this company to anyone. Try the buyer zone and Tyco Integrated Services.

October 2, 2015
Unprompted review
BuyerZone logo

Reply from BuyerZone

Thanks for sharing, Terry!

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Rated 5 out of 5 stars

Quick response but...

not very up to date. I searched for android POS and half of the listings are Apple based and Groovv is currently not selling their system untill next year because of technical issues. Otherwise great info source.

October 2, 2015
Unprompted review
Rated 1 out of 5 stars

Wanted a quote, not 10 different people calling me.

Wanted a quote, not 10 different people calling me trying to sell me something. Misleading web page, thought I was filing out questionnaire it receive an online quote instead, hence why I used the online service.

October 2, 2015
Unprompted review
BuyerZone logo

Reply from BuyerZone

Hi Brian --

Hopefully you did indeed receive multiple quotes from the select copiers dealers we connected you with. We're definitely an online service, but many of the actual purchases happen offline after you've made your ultimate decision.

Thanks,

The BZ Team

Rated 1 out of 5 stars

Stay away!

Received 50+ phone calls- none of them local to install alarm system in home. Finally quit answering after over half wanted my personal information and one even ran a hard request on my credit without any information given. Now contacting my attorney about this as he tells me this was illegal. There seems to be no way of cancleing this request so everyone beware of doing this unless you want to answer many scam calls and maybe lose your personal information. Much easer to look for people in your local area.

October 2, 2015
Unprompted review
BuyerZone logo

Reply from BuyerZone

Hi Don,

I'm sorry that you had a negative experience with our service and would like to learn more so we can prevent anything similar from happening in the future. Based on the information you provided to us, we asked two companies who service your area to contact you regarding your security needs. I'm concerned and surprised that you received such a large volume of calls and would be happy to help you in getting companies to stop reaching out to you.

Also, a Social Security number is required to run a credit check and we do not gather that information on our forms. If a credit check was run by one of the two companies we matched your request with I'd be happy to reach out to the company in question on your behalf to determine how that information was obtained.

I can be reached at mmccarthy@buyerzone.com. Please don't hesitate to contact me.

Maureen McCarthy

Rated 1 out of 5 stars

call

buyer zone can call and i will let them know.

October 2, 2015
Unprompted review
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Rated 4 out of 5 stars

good experience

many hard working people have contacted me to try and help me out in starting my business as well as make a living selling their businesses.

October 2, 2015
Unprompted review
Rated 5 out of 5 stars

Large format MFP

I was extremely happy with your service in helping me locate a large format printer, copier, scanner for my small business. I had 4 calls within 1 day and was able to talk with knowledgeable sales representatives that helped me narrow down my selections to two machines. I received 4 competitive quotes and chose one all in the span of 2 days. An ordeal that would have taken me more than a week normally. Thanks for the service.

Rich Baxter
Rich Brothers Constructors Inc.

October 1, 2015
Unprompted review
Rated 1 out of 5 stars

A wast of my time

All this did was to have me inundated with telephone calls from representatives from various vendors to set up demonstartions. I could do that myself and frankly was hoping this "service" would be able to get me pricing and feature info that would allow me to narrow down who I would need to spend valuable time with. This is a useless "middleman" service

October 1, 2015
Unprompted review

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