Ordered the Power blast plus at 'special' prices and shipping protection cost. Somehow charges were added that I did not check. I called their # and a signal right then made me think to cancel. I did... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Glass Chapter Mug
I ordered the Glass Chapter Mug. Never received email confirmation. Called customer service number provided in my bank transaction details and several times was hing up on without speaking to someone. Finally got ahold of someone and they verified my transaction. Said they'd send me an email with all the details and tracking information but never received that either. Walmart sells the same mug for about 75% less.
Hidden high shipping charges, doesn't say it's being shipped from China, website says shipped in 5 days, ordered 11/25 expecting it to arrive for Xmas present and won't be here in time.
Total scam. Do not use this company. They don't offer tracking information or a number to cancel order.
Avoid this company...
Bad company with misleading advertisements, upcharges that are not fully disclosed, and continuing unauthorized charges to credit card 30 days after initial (and regretful) purchase. I would never deal with them again. Product purchased was grossly overpriced after unavoidable add-on charges, was relatively small and held 6 ounces of fluid, and looked cheap compared to online ad.
Online order
Online order, told to check e mail for verification. I Never received an e mail to verify. Created a claim with my bank.
YOU NEED TO KNOW THIS
I was ROBBED, I thought I was getting a deal for cute mugs my loved one would enjoy. However, when my bank account was attacked twice on the same day Nov 1, 2025 for $153.41, then another $19.99 totaling $173.40 for six 5ounce mugs. That's $28.90 a piece for 5 ounce mugs. YES, I WAS ROBBED.
Chapter Book Mugs-USELESS
Where do I start? First of all the website says the owner feels customers shouldn’t have to wait for items purchased overseas and all items ship from their company in the states. I got online to track my order and guess what.. it was being shipped from Mainland China. The site shows the mugs hold 11oz of beverage and it DOES NOT! It only holds around 5oz if that, which makes it absolutely unless for beverages.
I do not recommend this company at all. BUYER BEWARE
I bought the glass Chapter Book Mug
I bought the glass Chapter Book Mug. It said it would hold 11oz. Instead, it only held 5 oz. The glass cup was vey nice... but useless.
Dishonestly added shipping without allowing confirmation.
Really wanted this product but wasn’t informed of the astronomical shipping fee until after confirmation of the payment method and shipping address. There was no opportunity to choose or accept the shipping charges. I would have given a lower rating but I called the phone number provided and they immediately cancelled my order.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








