Always a pleasure dealing with Buy Fire Alarm Parts. Parts are shipped timely and well protected. Parts arrive with a clean, easy-to-read receipt and a pre-Printed RMA label in case I need to return... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Timely shipping & Easy return. Received the smoke alarm quickly (I wanted a black one, for our new, dark basement). Unfortunately, I quickly deduced it could not be installed in series with other... See more
Company replied
The website was easy to navigate, the shipping was fast, and I am very impressed with their service. They sent a return slip in case we needed to return the product and went above and beyond to ensure... See more
Company replied
They have some of the best selection of original parts in the industry. They have made doing business easier knowing if I need a one off of something chances are they have it.
Company replied
Company details
- #1 of 14 best companies in Electronic Parts Supplier
- #1 of 5 best companies in Electronics Repair Shop
Written by the company
Everything from our extensive catalog, same-day UPS shipping, and hassle-free returns is designed to help you get the right parts - fast. Whether you’re looking for hard-to-find or replacement parts, a quick repair, or advice, our team is ready with friendly expertise.
Contact info
1716 North Commerce Parkway, 33326, Weston, United States
- 8883032656
- sales@buyfirealarmparts.com
- buyfirealarmparts.com
4.8
Excellent
635 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy
They make returning parts easy and seamless. I've never dealt with a company before that made it so easy to do a return. Stellar job!
May 27, 2025
Reply from Buy Fire Alarm Parts
Making the process easy for our customers is exactly what we strive for. We truly appreciate your feedback and look forward to assisting you again in the future!
Easy site for ordering parts and they…
Easy site for ordering parts and they get delivered quickly.
May 12, 2025
Reply from Buy Fire Alarm Parts
Thank you for your review! We’re happy to hear your order arrived quickly.
Quick turn around.
May 14, 2025
Reply from Buy Fire Alarm Parts
Thank you for taking the time to give us a review.
Reply from Buy Fire Alarm Parts
Thank you for your review! We value your business and appreciate your feedback.
Fast and easy very helpful sales people…
Fast and easy very helpful sales people great work guys.
May 6, 2025
Reply from Buy Fire Alarm Parts
Thank you, it is our goal to give you a smooth customer experience.
Didn't test function of the repair…
Didn't test function of the repair before return. Although they refunded cost the time spent pulling and reinstalling the parts was wasted time.
April 29, 2025
Reply from Buy Fire Alarm Parts
We’re sorry to hear you weren’t happy with the repair service you received and apologize for the inconvenience and the time lost during the process. That’s definitely not the experience we want our customers to have. We tested the system as thoroughly as we could based on the details provided, but we understand that things didn’t work out the way either of us had hoped. We appreciate you taking the time to share your feedback and if there’s anything else we can do, feel free to reach out.
The had the product we needed
The had the product we needed. Got it to us in timely manner. Bought our old system back.
April 25, 2025
Reply from Buy Fire Alarm Parts
Thank you for your review! We value your business and appreciate your feedback.
all good to the end
April 23, 2025
Reply from Buy Fire Alarm Parts
Thank you for letting us know everything went smoothly for you.
Reply from Buy Fire Alarm Parts
Thank you for your review! We value your business and appreciate your feedback.
Always there when I need them...
BFAP always seem to have exactly what I need when no one else can get it for a couple weeks. I have not had a ton of interaction with the support team or customer service, but the experiences I've had, have been top tier.
April 18, 2025
Reply from Buy Fire Alarm Parts
Thank you for the kind review! We’re glad to hear we’ve been able to provide what you need when others couldn’t. We also appreciate your feedback on our support team, and we look forward to continuing to serve you in the future.
Great Service!!
Fast service, little pricey, will use again in future. they have many boards that are no longer made, great to be able to get replacement for older equipment that we have in field.
April 16, 2025
Reply from Buy Fire Alarm Parts
Thank you for your feedback! We’re glad to hear you were satisfied with the service and that we could help you find a replacement. We appreciate your business and look forward to assisting you again in the future!
I call customer service and they were…
I call customer service and they were very helpful. Everything went smoothly.
April 2, 2025
Reply from Buy Fire Alarm Parts
Thank you for the review. It's our goal to give you a smooth customer experience.
Reply from Buy Fire Alarm Parts
Thank you, we value your business.
Emergency Fire Alarm situation was at…
Emergency Fire Alarm situation was at hand
(sk 5808)
Hunter and Bill made it simple on my end.
Buy fire alalrm parts to the Rescue!!
Thank you from:
Eric soovajian (owner)
life safety systems
Veteran United States Army
101st Airborne Division
Air Mobile
Ft Campbell Ky
March 21, 2025
Reply from Buy Fire Alarm Parts
Thank you for your review! We’ll be sure to let Hunter and Bill know they’re appreciated. And most importantly, thank you for your service. We truly value our Veterans.
using the website is very helpful with…
using the website is very helpful with hard to find alarm parts
March 19, 2025
Reply from Buy Fire Alarm Parts
We're glad to hear that our website made it easier for you to find those hard-to-find parts.
Excellent Service and Support
March 10, 2025
Reply from Buy Fire Alarm Parts
Thank you for your review!
Reply from Buy Fire Alarm Parts
Thank you for taking the time to give us a review.
Reply from Buy Fire Alarm Parts
Thank you for your feedback! We're glad to hear you found our website easy to navigate.
Reply from Buy Fire Alarm Parts
Thank you for your feedback! We're glad we could get your part repaired quickly and to your satisfaction.
There Fire Panel repair is the best
February 28, 2025
Reply from Buy Fire Alarm Parts
Thank you for your review! We appreciate your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.