Great service and bought many games from here as they are much cheaper than the PlayStation store! Had an issue with one of the accounts (after a year if not using it) and was sent a new account almo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Eva was fast and responsive and didn’t leave chat until my issue was fixed and I’m grateful.
I had contact with agent “SAM” The agent responded quickly and friendly! In no time I had a new code and username etc.. First I left a bad review because I was waiting and the chat suddenly cl... See more
Just got helped out by Sam. Got my problem fixed in an instant. My account didn't work and in a matter of minutes I got a new one. If you never used this site, no need to worry because they wi... See more
Company details
Written by the company
BuyGames.PS started as an Ebay store in 2015. Having great success and holding a consistent number of loyal customers we decided to make our own store where we could improve the quality and speed of our services. We are selling exclusively game accounts for PS and Xbox. Unlike many other sellers out there, we had always sold only new accounts and refused to sell accounts that previously belonged to other people, knowing the risk those accounts could be actually stolen or hacked. We are constantly monitoring our services and we are carefully listening to the feedback we get from our customers so we can continuously transform and improve our business. For more questions please consult the F.A.Q on our website or contact the Live Chat Support from our page.
Buy Games the SMART Way!
Instant delivery- You'll be able to Download and Play the game immediately
LIFE TIME GUARANTEE for ALL our Products
Contact info
4.7
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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I love the service
I love the service. I was scared at first, but they are the best, and I'm a happy customer
July 10, 2026
Unprompted review
It was a great experience
Andy really helped me with my issue very quickly and he also was very helpful
July 10, 2026
Unprompted review
Do not buy games from this company
Do not buy games from this company, and especially don't pay for purchase protection; it does nothing.
They don't clearly state if the game you purchase is a account or a code, and if the account does not work as intended they don't help. You're not offered any kind of refund if you happen to buy a xbox account insteaf of a key, and they will answer its your own responsibility and won't cover it no matter what extra you paid for.
They're not interested in keeping costumers or resolve it but sends you a guide and tells you to fix it yourself if possible.
July 9, 2026
Unprompted review
Reply from Buygames.PS
Hi Jeremy, thank you for providing reference number. Purchase protection is meant to cover access guarantees, so if a self-fix guide did not resolve your issue, that needs to be escalated. Please contact our support team again referencing this order, we will manually review your case to ensure your protection plan is honored or a suitable solution is provided.
Eva helped fix my issue instantly
Eva helped fix my issue instantly! No waiting at all
July 9, 2026
Unprompted review
Goated customer resolves very quickly
Goated customer resolves very quickly
July 8, 2026
Unprompted review
Good CS service
I did had a purchase issue Eva has helped very promptly and with knowledge, good service, quick responses, no waiting time at all.
July 8, 2026
Unprompted review
Solved issue out eventually
July 8, 2026
Unprompted review
My order have been taking to long to be…
My order have been taking to long to be delivered so I asked a refund in the live chat and after 2 minutes, my request have been accepted. Thank you to EVA for the rapidity !
July 8, 2026
Unprompted review
Eva is a great support
Eva is a great support! Helped me immediately and directly! No complain!
July 8, 2026
Unprompted review
Customer service is Amazing
My experience with this company was great, when I thought I lost my account Sam helped me greatly in recovering it and helping me log in again, thanks again
July 8, 2026
Unprompted review
Seriously good saved me loads of…
Seriously good saved me loads of money,whenever I had a problem I got help as customer service is top class especially Andy he helped me massively
July 7, 2026
Unprompted review
To the point and helpful eva
July 7, 2026
Unprompted review
EVA was good and told me what i…
EVA was good and told me what i couldn't do super fast and understood my issue
July 6, 2026
Unprompted review
excellent,They solved the problem.
excellent,They solved the problem Andy.
July 5, 2026
Unprompted review
Operator was fast and uderstaning😊
Operator SAM was fast and uderstaning😊
July 6, 2026
Unprompted review
Andy was very helpful and quick with…
Andy was very helpful and quick with his responses I highly recommend him he’s very genuine and a really nice person ⭐️⭐️⭐️⭐️⭐️
July 5, 2026
Unprompted review
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