Great quality product and good delivery service. I bought 2 of the 1200x600x9mm acoustic mats for a project to soundproof a wildlife camera trap. Not your usual building project but the requirement... See more
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I ordered fifteen sheets of 25mm Celotex. 2 weren’t filled properly with foam. I rang the company who said they are normally checked before leaving the warehouse. They apologised and delivered two mor... See more
Company replied
We bought some 12mm Acoustic mat and used it to deaden the noise from an air compressor which sits under our workbench. I cut a board to sit in front of it and stapled the mat to the board. It wo... See more
The insulation was exactly as described delivery promised to be in two days and it was think it was about 19-20 hrs. I found good comps to deal with 👍🏻
Company details
Written by the company
Welcome to BuyInsulation.co.uk, the leading independent North West distributor of Thermal and Acoustic Insulation, Fire Protection and Trace Heating. BuyInsulation specialise in the supply of all types of Insulation, Metal and Ancillaries related to the Industrial, HVAC, Marine and Acoustic markets, with competitive pricing combined with next-day delivery on stock items.
Contact info
Unit 1 Newstet Road, Knowsley Industrial Park, L33 7TJ, Liverpool, United Kingdom
- 03301336613
- sales@buyinsulation.co.uk
- buyinsulation.co.uk
4.7
Excellent
298 reviews
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This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 48 hours
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6 from 24 sheets of foiled insulation…
6 from 24 sheets of foiled insulation damaged...I would agree for one but six is a bit of "taking the miky"
June 30, 2025
Reply from Buy Insulation
Thank you for bringing this to our attention. We're very sorry to hear that 6 out of 24 sheets of foiled insulation arrived damaged that’s certainly not acceptable. While the occasional issue can happen, we agree that this goes beyond reasonable and understand your frustration. Please get in touch with our customer service team so we can resolve this for you promptly. Your satisfaction is important to us, and we appreciate the opportunity to make things right.
Best regards
Buy Insulation Customer Care Team
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Heat Pump insulation.
Extra K-Flex ST pipe insulation for my Heatpump pipes. Competitively priced, easy ordering system and very quick delivery.
June 30, 2025
Reply from Buy Insulation
Thank you for your feedback! We're glad to hear that you found the K-Flex ST pipe insulation competitively priced and that the ordering process was smooth. It's great to know your delivery arrived quickly too. We appreciate your support and look forward to serving you again!
Best regards
Buy Insulation Customer Care Team
Staff couldn't have been more helpful…
Staff couldn't have been more helpful great team
June 27, 2025
Reply from Buy Insulation
Thank you so much for your kind words! We're thrilled to hear that our staff made a positive impression. I'll be sure to pass your compliments on to the team they'll be delighted to hear it.
Best regards
Buy Insulation Customer Care Team
Reply from Buy Insulation
Thank you for your feedback! We're glad to hear your order was delivered promptly and that you were pleased with the service.
Best regards
Buy Insulation Customer Care Team
Very quick turnaround on the order
Very quick turnaround on the order. Items received as ordered. What more can I ask for.
June 10, 2025
Unprompted review
Reply from Buy Insulation
Thank you so much for your kind feedback! We're thrilled to hear that your order arrived quickly and exactly as expected. If there's ever anything else you need, we're always here to help. Looking forward to serving you again!
Best reagrds
Buy Insulation Customer Care Team
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I ordered k flex insulation pipes for…
I ordered k flex insulation pipes for my diy project. I received everything in good condition in a big box 2 days later. I am satisfy with the delivery of this company.
June 12, 2025
Unprompted review
Reply from Buy Insulation
Thank you for your feedback! We're glad to hear that your K-Flex insulation pipes arrived in good condition and that you were satisfied with the delivery. We appreciate your support and hope your DIY project goes smoothly!
Best regards
Buy Insulation Customer Care Team
Prices were very competitive and quick…
Prices were very competitive and quick delivery
June 2, 2025
Unprompted review
Reply from Buy Insulation
Thank you for your feedback! We're glad to hear you found our prices competitive and were happy with the quick delivery. We appreciate your support and look forward to serving you again!
Best regards
Buy Insulation Customer Care Team
Reply from Buy Insulation
Thank you so much for your kind words! We're thrilled to hear you're happy with the product, price, and delivery. We truly appreciate your support and look forward to serving you again!
Best regards
Buy insulation Customer Care Team
Excellent quality product range.
June 5, 2025
Unprompted review
Reply from Buy Insulation
Thank you! We're glad you’re pleased with the quality of our product range. Your feedback means a lot to us!
Best regards
Buy Insulation Customer Care Team
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Reply from Buy Insulation
Thank you! I'm glad you were satisfied with the service.
Best regards
Buy Insulation Customer Care Team
EXCELLENT COMPANY TO DEAL WITH
EXCELLENT COMPANY TO DEAL WITH, BRILLIANT PRODUCT, SERVICE AND DELIVERY
June 5, 2025
Unprompted review
Reply from Buy Insulation
Thank you so much for your kind words! We're thrilled to hear you were happy with our product, service, and delivery. We truly appreciate your support!
Best regards
Buy Insulation Customer Care Team
8mm matting for home pt gym
Product was super heavy duty.
Superb for my gym
May 30, 2025
Unprompted review
Reply from Buy Insulation
Thanks so much! Glad to hear it's working great for your gym. Appreciate the feedback!
Best regards
Buy Insulation Customer Care Team
Brilliant service from our initial…
Brilliant service from our initial enquiry to delivery - so good we are
Placing a further order Thank You
June 4, 2025
Unprompted review
Reply from Buy Insulation
Thank you for the kind words! We're thrilled to hear you were happy with the service from start to finish. We really appreciate your continued support and look forward to your next order!
Best regards
Buy Insulation Customer Care Team
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Great Service.
April 30, 2025
Unprompted review
Reply from Buy Insulation
Thank you! I'm glad you're happy with the service. If there's anything else you need or if you have a specific question or request, just let me know!
Easy to use website
Easy to use website, quick delivery at a reasonable price! Will be returning in the near future for sure!!
May 10, 2025
Unprompted review
Reply from Buy Insulation
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our website and service. We look forward to having you back again soon!
Reply from Buy Insulation
Thank you so much for your kind feedback! We're really glad you’re happy with the item and our service. Hope to see you again soon!
EASY TO FIND WHAT I NEEDED ON THE…
EASY TO FIND WHAT I NEEDED ON THE WEBSITE AND FAST DELIVERY AT A REALLY GOOD PRICE
May 9, 2025
Unprompted review
Reply from Buy Insulation
Thank you for your great feedback! We're glad you found what you needed easily and that your order arrived quickly at a good price. We appreciate your support!
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I haven't received my order
May 6, 2025
Reply from Buy Insulation
We're really sorry to hear that you haven't received your order. Please send us your order number so we can look into this right away and resolve the issue for you. Thank you for your patience!
Reply from Buy Insulation
Thank you for your feedback! We're glad to hear the insulation boards met your expectations and arrived on time. We appreciate your support!
Best regards
Buy Insulation Customer Care Team
Excellent Insulation & Buying Experience
The insulation is rubberised and has self sealing tape - it is excellent and far better than the foam insulation. The price is also extremely competitive and delivery was very quick. Thoroughly recommend.
April 1, 2025
Unprompted review
Reply from Buy Insulation
Thank you so much for your thoughtful review! We're delighted to hear that you're impressed with the rubberised insulation and self-sealing tape. It's great to know you found it superior to foam insulation and were pleased with our pricing and delivery. We truly appreciate your recommendation!
Best regards
Buy Insulation Customer Care Team
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