NanoPolix Reviews 370

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 275 reviews, most reviewers were somewhat happy with their experience overall. Some customers found the ordering process easy and straightforward, particularly when using payment methods like PayPal. A few people were satisfied with the product, stating it performed as promised and was a great practical gift. However, many reviewers expressed dissatisfaction with the pricing, noting that advertised sale prices were often only valid for multiple items, and the final amount charged was higher than initially displayed. Several customers reported issues with the website, finding it difficult to navigate, and some experienced unexpected items or charges appearing without clear notification. There were also numerous complaints about the ordering process, with people experiencing confusion, unexpected fees, and an inability to review or cancel orders before shipment.

What people talk about most

Product

Consumers find the product to be ambiguous, with many reviewers expressing dissatisfaction because the... See more

Order

Reviewers highlight ambiguous aspects of order, with many expressing frustration over hidden charges,... See more

Price

Customers had negative experiences with price, often reporting unexpected additional charges for shipping and... See more

User experience

Clients share ambiguous opinions on user experience, with some reviewers finding the website quick, easy to... See more

Website

Reviewers mention ambiguous feedback about the website, with some finding it easy to navigate and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The support line was very helpful, but was limited in the where abouts etc of the order. The fault lies with the advert that was misleading and I did not have the knowledge to escape the numerous c... See more

Rated 4 out of 5 stars

I can't complete this until I receive and apply the product. I loved the ad, but not the forest of attempted ad-ons. So far, I do not yet see in my e-mail that my order has been received. I hope this... See more

Rated 4 out of 5 stars

I ordered these scratch removing pads to try and fix scratches in the bumpers, and rear finder on my brothers 2024 Porsche.My brother traded the car off before I got a chance too try out the scratsh p... See more

Rated 4 out of 5 stars

Great easy to purchase but difficult to leave site due to continuous offers 😕. Hopefully cloths live up to chat


Company details

  1. Car Accessories Store

Written by the company

NanoPolix is a nano-technology car repair cloth designed to help reduce the appearance of light scratches, scuffs, oxidation, and other surface paint imperfections without professional detailing. Engineered with active polishing agents and nano-metal technology, the NanoPolix Car Cloth is designed for quick and easy paint restoration on most vehicle colors and finishes. The cloth can be used on common paint marks including key scratches, fingernail marks around door handles, light side scuffs, branch scratches, rust spots, bird droppings, and asphalt stains. Designed as a reusable automotive maintenance solution, NanoPolix can support multiple repair sessions when stored properly after use. NanoPolix is intended as a convenient alternative to expensive body shop repairs and traditional polishing products. The cloth is designed for simple at-home use without tools, machines, or technical experience, helping drivers maintain their vehicle’s exterior appearance more easily and affordably.


Contact info

3.5

Average

TrustScore 3.5 out of 5

370 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.5

All reviews

(370)

370 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered this product and have decided…

I ordered this product and have decided that the paint damage will require professional repair. As a result, I will be returning the product when I receive it.
The customer service representative was very understanding and she assured me that I would receive a full refund when the product is returned.

June 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Scam/Fraud

Bought a 2 pack for less than $18, got a bank security notice immediately. I looked at what Nano said I bought and it was many more cloths for about $150. So … had to cancel my card. At least it got me to download the Trustpilot app. (I do notice that there are 2 Nanopolix on the trustpilot app and got to believe that the company got wise to the app so capitalized a letter in their name and so they could begin scamming anew)

June 19, 2026
Unprompted review
NanoPolix logo

Reply from NanoPolix

Hello Catherine,

Thank you for sharing.

We'd like to clarify that our checkout process is designed to require customers to review their order before it is finalized. Any item quantities or optional add-ons must be actively selected and confirmed during checkout, and an order is only created after the checkout process has been completed.

Regarding your comment about our Trustpilot profile, NanoPolix maintains a single official presence, and we do not create or operate duplicate profiles.

If you'd like further assistance or have remaining questions for clarification, please contact our team at support@nanopolix.com with your order details. We'll be happy to assist you further.

Warm regards,
Ben from NanoPolix

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Rated 1 out of 5 stars

Pay attention the order you get is more than you ordered

Today I try to buy the product for repairing scratches in the laine if your car. 2 bottles and one free ( order amount €30.- and shipment €9.-. Than they offered Some other products of which I Saïd yes to include. But the list of other goods did not stop, so i end the orderprocedure. This type of doing business is normal for shameless people and that should be stopped.
A couple of minutes later I received my order confirmation for € 200,- including shipment. So my e-mail went Out that I Will not pay anything because I did not order the goods.

June 18, 2026
Unprompted review
NanoPolix logo

Reply from NanoPolix

Hello Phillip,

Thank you for sharing your checkout experience.

Our checkout process requires customers to check their order before it is finalized, and any item quantities or optional add-ons must be actively confirmed during checkout. We understand you're in need of clarification how the order was processed, and we'd like the opportunity to review it with you.

To ensure your case receives prompt attention, we've assigned a member of our team to review the details of your order and previous communication with us. They will reach out to you directly with further information and assistance.

Kind regards,
Ben from NanoPolix

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