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Rated 1 out of 5 stars

DO NOT USE THIS PLACE Buzz Tech will rip you off. They are rude nasty and very unprofessional. Try B&D GUITAR AND TECH located @ 2202 Lone Cactus Rd. Phoenix Az 85027 Ask for lowel for tech support... See more

Rated 5 out of 5 stars

In my decades-long career in sales, the introduction of Buzz has been a standout moment. Its AI sentiment detection is something we didn’t realize we needed until we experienced it. It’s brought an un... See more

Rated 5 out of 5 stars

Buzz.ai has been really helpful for our sales team. It's made it much easier to personalize our emails and automate a lot of the tedious tasks, like following up with leads. It's definitely saved us t... See more

Rated 5 out of 5 stars

Been with Buzz for over 2 years after trying a few other options. Easy, intitive and powerful product. They are continually developing new features. Their support team is personable and attentive.... See more

Company details

  1. Software Company

Written by the company

Identify, Enrich, Engage. All Channels. One AI-Powered Platform for Agencies & Teams The world's first all-in-one sales engagement platform that allows your team to engage more prospects and close more deals without software exhaustion. Buzz leads the Sales Technology Market with the easiest to use and most effective Sales Engagement solution for any size team from Solopreneur to Fortune 500 Company.


Contact info

3.8

Great

TrustScore 4 out of 5

136 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

A Warning to Prospective Customers: Unmet Promises and No Results

I recently invested in the highest tier service offered by this company, including the add on appointment setter, and an additional LinkedIn subscription, believing that their promises would deliver. I was told I should expect a quicker lead generation time than average because of my larger than normal LinkedIn following. Expecting a more rapid and substantial return on investment (ROI) based on the projections provided to me, I was sorely disappointed.

Over three months, I not only failed to see the results they guaranteed but received ZERO leads or prospects. ZERO. The lack of performance and absence of tangible benefits were highly concerning, and when I sought to address this issue, I encountered further disappointment.

Upon requesting a cancellation and a reasonable refund, I was met with resistance and an obvious reluctance to honor their commitments. They made attempts to retain my business without addressing the core issue: their failure to deliver on their promises.

I urge potential customers to exercise caution when considering this company's services. It's disheartening to have invested time, effort, and significant financial resources into a service that yielded no positive results.

My experience has been marked by unmet expectations, wasted investment, and a lack of integrity on the company's part. I'm now in a worse situation than when I started, got taken for my money, no deliverables, no leads, and lost 3 months worth of time as well. Buyer, beware.

August 9, 2023
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Rated 1 out of 5 stars

Do not do business with these guys

Do not do business with these guys! The product is good. But I wasn't using it enough, so I canceled - emailed and they confirmed that my account would be canceled. Then they charged me again and now they are giving me the "we can't find your payment" excuse even though I sent them a copy of the invoice/receipt that they sent me. Awful customer service. Stay far away.

May 1, 2023
Unprompted review
Rated 1 out of 5 stars

Bad Company

I was unable (due to family illness) to use their and canceled on March 15. They acknowledged this cancelation on March 20... and then charged my card again on April 25. They have a 31 day written notice policy so I not only notified them in time but they agreed.

This is a spammy company that resorts to just charging and charging, even after you cancel. Credit card company informed, charge back on it's way!

AVOID!

March 15, 2023
Unprompted review
Rated 1 out of 5 stars

Not a good experience with Buzz.ai!

I spent 1595 dollars and got 0 leads. They have a very amateur team at Buzz I could tell none of them knew what they were doing and most of their team is outsourced in Russia and take hours to reply. I would definitely stay clear of buzz!

March 26, 2023
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Rated 5 out of 5 stars

Buzz.ai are the real deal

I am refuting the review by the previous reviewer as I work for the 'Agency Partner' he is referring to.

Buzz.ai did not steal us, we left Newson.io because they failed to deliver any of the contracts we had with them. I independently contacted Buzz.ai and was in absolutely no way solicited by them.

The software is great if you actually use it correctly and in the 10 days we have been managing our campaigns we have been able to turn around all of the poor performance from our previous supplier.

March 22, 2023
Unprompted review
Rated 1 out of 5 stars

They stole over 1000 clients and over…

They stole over 1000 clients and over $250,000 WORTH OF BUSINESS from us at Newson.io and our Agency Partners while White Labelling their software. Stay far away!! They will do the same to you.

Their platform is poor and is full of bugs and the contact your clients directly to work with them. They did this to us over a course of 2 years!!

We are taking legal action and taking this to social media and will make sure every business is warned not to work with Buzz.ai!

They are 2 scam artists - Mitch and Tristan who are still at large today.

Youtube video coming out soon exposing them search " Buzz.ai - Exposed " to watch everything they did! Make sure to share to your network.

Protect your business. Do not give them access to your client database.

Together we can stop them!

March 15, 2023
Rated 1 out of 5 stars

Despicable company

Their sales team has no morals and didn't want to abide to what we agreed. We were not sure their automation would be good for our business, so we wanted a 1-month trial, but they only offered a 3-months one. So we agreed to test for 3 months. At the end of the period, they just billed us a renewal without a warning. We asked them to cancel on the very same day we received the charge, to which they replied "It's in our terms that you need 31 days notice to cancel". Even though we had agreed on a 3-months trial with no automatic extension, they seem to rely on the fine print of a contract to make money...
Buzz did not help us in the end. The same result (probably even better) could have been achieved manually. We don't like their solution for our company and don't want to use it. Yet, they're still trying to force us to stick with it.
Be careful with these guys... they're not thinking about you as a successful customer, but just another dollar in their account.

December 1, 2022
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Rated 1 out of 5 stars

STAY AWAY FROM BUZZ.AI

ATTENTION: DO Not Use Buzz.ai
Prior to signing up with Buzz, I was warned by a current customer that they were all about selling their automated Linkedin and email outreach system and underdelivering on their service. Unfortunately, we tried them out and we had multiple problems with them sending hundreds of the wrong emails to prominent customers on an automated campaign. They didn't take responsibility for substantially hurting our reputation and our business. STAY AWAY.

September 1, 2022
Unprompted review
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