By Ella Jewellery Reviews 10

TrustScore 4.5 out of 5

4.4

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Company details

  1. Costume Jewelry Shop

Written by the company

By Ella Jewellery offers high-quality, hypoallergenic jewellery designed for everyday wear and meaningful gifting. Based in Australia, we specialise in timeless pieces that are gentle on sensitive skin, waterproof, and tarnish-resistant — from bold statements to personalised keepsakes. Every order supports a cause through our partnership with i=Change, making your purchase part of something bigger. Thoughtfully packaged and made to be loved daily, By Ella Jewellery helps you feel confident, stylish, and connected.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

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Rated 5 out of 5 stars

It’s the little things that count

Very rarely am I moved enough to drop everything after I open my parcel & head straight to the internet to provide a great review. This company made my day, from the very helpful little gifts I never asked for but have always needed to the beautiful packaging, message card & stunning necklace that I ordered. I was delighted to finally receive something that is even more beautiful than the picture online. Thank you, you will be the first company I visit next time I’m looking for a gift or more jewellery for myself x

September 17, 2025
Unprompted review
By Ella Jewellery logo

Reply from By Ella Jewellery

Thank you so much for your kind words 💛
We pour so much care into every detail — from the packaging to the little extras — so knowing it made your day truly means everything to us. It’s the little things that inspire us to keep making every experience even more special.

We’re so happy you love your necklace and can’t wait to be part of your next jewellery moment ✨

With love,
By Ella

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Rated 5 out of 5 stars

Love it

Love it. Gorgeous pieces as always

June 9, 2025
By Ella Jewellery logo

Reply from By Ella Jewellery

Hi May! Thank you so much for your continued support and lovely words! 💕 It means the world to us that you love our pieces consistently. Your loyalty as a customer is truly appreciated, and we look forward to creating more gorgeous pieces that you'll adore. Thank you for being part of our jewellery family

Rated 5 out of 5 stars

Highly Recommended

The products are beautiful and the packaging is also a sweet surprise. They’re lovely to deal with on any communications and the pieces speak for themselves, highly recommend and I will absolutely be back in the future!

May 20, 2025
Unprompted review
By Ella Jewellery logo

Reply from By Ella Jewellery

Thank you for such a wonderful and detailed review! 🌟 We're absolutely delighted that you loved both the jewellery and our packaging - we put so much care into every detail of your experience. It's fantastic to hear that our communication met your expectations too

Rated 5 out of 5 stars

I’m absolutely thrilled with my…

I’m absolutely thrilled with my purchase! The design is perfectly crafted and incredibly flattering. You can tell the attention to detail and quality is outstanding. Beautiful, thoughtfully designed jewelry.

April 26, 2025
Unprompted review
By Ella Jewellery logo

Reply from By Ella Jewellery

Thank you for this incredible feedback! 😍 We're thrilled that the quality and attention to detail in the pieces we curate really shone through. Finding beautiful, flattering designs is exactly what we strive for when selecting our collection, and knowing that it exceeded your expectations makes our day. We appreciate you taking the time to share your experience!

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Rated 5 out of 5 stars

Best design and affordable jewellery

Best design and affordable jewellery, the best of all, they don’t tarnish.

February 1, 2025
Unprompted review
By Ella Jewellery logo

Reply from By Ella Jewellery

Thank you so much! We're delighted that the pieces we've curated have proven their quality by not tarnishing - that's exactly what we look for when selecting our collection! And we're thrilled our shipping exceeded your expectations. Beautiful packaging is just one of the ways we like to make your experience special. Thank you for choosing us!

Rated 5 out of 5 stars

Fast Shipping

I was expecting the usual fashion brand delay, but nope — my order arrived so quickly. Everything was beautifully packaged, too. The quality of the pieces is great!

April 9, 2025
Unprompted review
By Ella Jewellery logo

Reply from By Ella Jewellery

Thank you so much! We're thrilled that our shipping speed surprised you. We're so glad you loved the packaging and quality of our curated pieces. We appreciate you sharing your experience!

Rated 5 out of 5 stars

Purchase experience was a delight

Purchase experience was a delight. Everything was easy to navigate and the check out was a breeze. All listing are well organised and very explanatory. The items themselves are unique and fun. Great quality. My partner loves this brand so buying gifts is easy.

April 17, 2025
Unprompted review
By Ella Jewellery logo

Reply from By Ella Jewellery

What a wonderful review - thank you! We work hard to make our website user-friendly and our product descriptions clear, so it's fantastic to hear it made your shopping experience smooth. And how sweet that your partner loves the pieces we curate - that makes gift-giving so much easier! We appreciate your kind words about our unique selection.

Rated 5 out of 5 stars

Very happy customer

The range of products and price point is fantastic. The website is easy to use and the branding is beautiful would buy from Ella again

April 19, 2025
Unprompted review
By Ella Jewellery logo

Reply from By Ella Jewellery

Thank you so much for this lovely feedback! We're thrilled that our curated range and pricing hit the sweet spot for you, and that you found our website easy to navigate. It means a lot that you appreciate our branding too. We'd be honoured to have you as a returning customer - thank you for choosing us!

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Rated 5 out of 5 stars

Sensitive skin girlies — this is for us.

I’ve tried it all — sterling silver, gold vermeil, even pure gold — and still had reactions. But these earrings? Zero irritation. I forget I’m even wearing them. If you’ve struggled with itchy, red ears, this brand is your new best friend.

April 7, 2025
Unprompted review
By Ella Jewellery logo

Reply from By Ella Jewellery

This review makes us so happy! Curating jewellery that everyone can wear comfortably, especially those with sensitive skin, is incredibly important to us. We're thrilled that the hypoallergenic pieces we've selected have finally given you the comfortable, irritation-free experience you deserve. Thank you for sharing this - it will help so many others who struggle with the same issue!

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