Byens Forlag Reviews 14

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Advertisement
Rated 2 out of 5 stars

dårlig levering

Fik at vide at der var dag til dag levering og at jeg ikke skulle bekymre mig om at bogen ville kom inden d.23 december.
Jeg valgte nemlig denne side grundet at bogen kunne nå at være her inden vi kørte fra sjælland.
Bogen jeg bestilte er stadig ikke kommet.
Kan ikke anbefales

December 23, 2020
Unprompted review
Advertisement
Rated 3 out of 5 stars

Overholder ikke deres egne aftalevilkår og besvarer ikke mails

Jeg kan ikke anbefale at handle hos Byens Forlag, da de ikke overholder de gældende regler for handel på internettet, som også er beskrevet på deres hjemmeside under "Aftalevilkår for handel på byensforlag.dk".

Jeg bestilte en bog den 30. oktober, og den 4. november blev pengene hævet på min konto. I førnævnte aftalevilkår under punkt 2 skriver Byens Forlag: "Når du betaler med kort, hæver vi først beløbet på din konto, når dine varer afsendes fra os." Derfor må man forvente, bogen blev afsendt den 4. november.

Det blev den dog ikke, og først en uge senere - 11. november - modtog jeg min bog. Så pengene blev altså trukket, cirka en uge før bogen blev sendt. Samtidig skrev jeg til Byens Forlag flere gange for at høre, hvornår min bog blev sendt, men de reagerede ikke på mine mails, og jeg mangler stadig at få svar på, hvorfor pengene blev hævet, før bogen blev sendt, modsat hvad de ellers selv garanterer, når man handler med dem.

November 11, 2015
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look