Byeway Logistics LTD Reviews 

Delivery driver was so considerate and thoughtful. Very nice man, thank you.
It also arrived within the time frame they stated.

they were on time, extremely helpful

Excellent service from two very over worked guys, they were brilliant even though they were late delivering

Daniel and Robert were very helpful today when my 3 doors arrived and carried them into the house for me due to their weight. Sadly one of the doors was damaged on inspection once the protective wrapping was removed. It would have been very hard to see this through the polythene and I cannot fault them. I have contacted the supplier and await a response.

Useful updates about when to expect delivery and helpful delivery driver

Fantastic team the delivery was seamless great communication from start to finish.. I can't recommend them enough many thanks

Kept updated on the travel of my mattress and was delivered with care greatly appreciated

Fantastic. Great communication and great delivery service.

The two young men were very polite and took the parcels to exactly where I wanted them. Also arrived a lot earlier than anticipated. Excellent.

Delivered ontime, helpful drivers.

The driver claimed he couldn’t touch the mattress as his hands were dirty. He was supposed to remove the plastic and put it on my bed.

Two helpful delivery guys delivered my bed with care and due diligence. They phoned me 30 minutes prior to delivery to keep me informed.

The chaps who delivered my item gave me a two hour window so I did not have to wait around unnecessarily. On the day of delivery they helpfully messaged me to say they would arrive in half an hour. Arriving at my property they were respectful offering to take off their shoes, they checked the room where the item was to go & took the packages to that room. It was all over in just a few minutes. Excellent service 12 out of 10!

Delivery team were excellent

Friendly guys, dropped off my order in the back garden without any fuss. Easy

We purchased a pergola from White Stores in Wickford. We paid for professional installation with Byeway installation but received really poor service. The original installers
Were excellent however couldn’t complete the job as our patio sloped too much and we needed to sort this so the height would be correct. We arranged to have this done two days later by a professional landscaper. We waited two weeks before Byeway could arrange a visit. When the installers came, not the original guys, they were very polite however didn’t leave the pergola to our satisfaction. One of the new slabs was broken caused by a too strong drill, and they had to go and buy cement to repair it before being able to drill again! One of the other pillars was not in the correct place and we cannot now open our kitchen window. The outdoor heater was erected correctly but the cables were left hanging down and same with the lighting! They said they didn’t have any clips to hide the cables and they were left in a mess on the ground / hardly safe!
Also I had to even supply batteries for the two remotes! Lucky I had some! One pillar was scratched and they didn’t attempt to clean it. Maybe they took advantage of me being a woman - had my husband been here I’m sure it wouldn’t have been left in such a poor state.
Today they gave me a date to visit and complete the installation but unfortunately that’s not suitable for us.
All in all I’m extremely disappointed in the installation and service and request a refund of the charge. Not a good experience at all

Clear communication on the day and managed a tricky delivery space well

Mitch & Donal were amazing! The smoothest delivery I’ve ever had with no issues. Really great communication and instructions were followed when I couldn’t be there. 10/10